Maintenance Manager (PHMM) in Lowestoft

At Park Holidays UK, we recognise that our people are our most valuable asset. Our commitment to investing in employee training and development is reflected in our prestigious Gold Investors in People Award. If you are driven and have a passion for helping people realise their dreams, we want you on our team! Join us today!

As the Maintenance Manager, you will oversee the daily operations of the maintenance team, ensuring that all equipment, facilities, and outdoor spaces are in excellent condition. You will be responsible for managing staff, budgets, health and safety, and liaising with external contractors. The role requires strong leadership skills, a hands-on approach, and a commitment to delivering high standards across the park.

• Communicate with guests in a professional and courteous manner, ensuring a positive experience at all times.
• Conduct regular health and safety checks according to park agreements, ensuring all work is carried out in compliance with H&S regulations and best practices.
• Plan, prepare, and implement a proactive maintenance schedule for all plant, equipment, and facilities to ensure their continuous, safe operation.
• Manage and allocate workloads for the maintenance team, ensuring tasks are completed efficiently and to a high standard.
• Provide guidance, training, and support as needed.
• Complete daily, weekly, and monthly checklists, inspecting facilities to identify maintenance needs and safety hazards.
• Plan and coordinate the movement of holiday homes, working closely with the Sales Manager to ensure timely completion and smooth after-sales service.
• Manage and supervise all siting activities, ensuring that processes are safe and compliant.
• Liaise with external contractors to oversee specific projects, ensuring that work is completed to a high standard and in line with building and safety regulations.
• Manage and monitor the budget for maintenance resources, ensuring cost-effective solutions and control over all expenses within the department.
• Ensure the proper functioning of all plant and equipment, coordinating repairs and upgrades when necessary.

• Proven experience in maintenance management, ideally within a leisure, holiday park, or similar environment.
• Strong team management abilities, with experience in allocating workloads, training staff, and motivating a team.
• Hands-on experience with general maintenance tasks, including plumbing, carpentry, electrical work, and plant/equipment maintenance.
• In-depth understanding of health and safety regulations, with a commitment to ensuring compliance across all areas of the park.
• Excellent verbal and written communication skills, with the ability to interact effectively with guests, staff, contractors, and management.
• Strong organisational skills with the ability to prioritise and solve problems quickly and efficiently.
• Experience managing budgets and controlling expenditure within an allocated budget.
• Willingness to work a flexible schedule, including weekends, holidays, and peak times as required by the business.
• This role is subject to a Basic Disclosure and Barring Service (DBS) check.

We believe that our people are our greatest asset, and we are committed to investing in their training and development. We offer comprehensive training and support to help you succeed in your role and grow your career with us.

At Park Holidays UK, you'll be part of an industry-leading organisation where you'll be challenged, inspired, rewarded, and empowered to grow. We pride ourselves on placing a high value on our team members — it’s one of the key things that sets us apart. We’ll encourage you to bring your best every day, offering exciting opportunities, meaningful work, a supportive and collaborative environment, and plenty of room for professional development.

Employee Benefits at Park Holidays UK include:

• Generous discount on holidays across our parks
• Discount on all food and beverage items on park
• Free premium eye test voucher
• Access to the app offering health, wellbeing, and retail discounts
• Comprehensive Employee Assistance Programme
• Discounted gym memberships
• Employee referral scheme
• Sales referral scheme
• Free expert mortgage advice
• Company pension scheme