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- Tasks: Welcome guests, provide exceptional service, and support the sales team at our holiday park.
- Company: Join Park Holidays UK, a leading holiday park provider with a focus on employee development.
- Benefits: Enjoy discounts on holidays, food, gym memberships, and access to health and wellbeing resources.
- Why this job: Make a real impact by creating memorable experiences for holiday homeowners and guests.
- Qualifications: Strong communication skills, excellent PC skills, and a passion for customer service.
- Other info: Join us at our Open Days to learn more about this exciting opportunity!
The predicted salary is between 20000 - 30000 £ per year.
At Park Holidays UK, we recognise that our people are our most valuable asset. Our commitment to investing in employee training and development is reflected in our prestigious Gold Investors in People Award. If you are driven and have a passion for helping people realise their dreams, we want you on our team!
We are pleased to invite you to our upcoming Open Days at Silver Sands, located in Lossiemouth, Moray, Scotland, IV31 6SP. This is an excellent opportunity to visit the park, explore our facilities, and speak with our team.
Open Day Dates and Times:
- Friday 30th January | 5pm – 8pm
- Saturday 31st January | 10am – 2pm
We look forward to welcoming you and answering any questions you may have.
Job Summary
Park Holidays UK is looking for a dynamic and dedicated Holiday Home Receptionist to join our team. This exciting role offers the chance to grow within one of the largest holiday park providers in England, Scotland and Wales. As part of our team, you'll play a vital role in ensuring our holiday homeowners and guests receive a warm welcome, contributing to the exceptional experience that Park Holidays is known for.
Job Duties
- Providing exceptional after-sales service to caravan owners, ensuring their needs and expectations are met and exceeded.
- Welcoming potential holiday homeowners, handling their inquiries efficiently.
- Maintaining the reception area, ensuring it is clean, well-organised, and stocked with brochures and promotional materials.
- Acting as a key point of contact between holiday homeowners and park management, helping to foster strong relationships and enhance owner satisfaction.
- Assisting the sales team by preparing advertisements, updating stock information on the company website, and supporting sales appointments as needed.
- Upholding all company policies and procedures.
- Taking the initiative to suggest and implement improvements to enhance the overall customer experience.
Requirements
- A flexible approach to work, with the ability to adapt to various tasks and changing situations.
- Maintain and improve high standards of customer service.
- Excellent PC skills, with the ability to navigate company systems and update online resources.
- Strong organisational and communication skills to manage appointments and effectively liaise with customers and team members.
- The ability to work under pressure and meet deadlines in a fast-paced environment.
- Ability to maintain confidentiality and discretion in all dealings with customers and company information.
- Self-motivation and the ability to work independently as well as part of a team.
This role is subject to a Basic Disclosure and Barring Service (DBS) check.
We believe that our people are our greatest asset, and we are committed to investing in their training and development. We offer comprehensive training and support to help you succeed in your role and grow your career with us.
Benefits
At Park Holidays UK, you'll be part of an industry-leading organisation where you'll be challenged, inspired, rewarded, and empowered to grow. We pride ourselves on placing a high value on our team members — it’s one of the key things that sets us apart. We’ll encourage you to bring your best every day, offering exciting opportunities, meaningful work, a supportive and collaborative environment, and plenty of room for professional development.
Employee Benefits at Park Holidays UK include:
- Generous discount on holidays across our parks
- Discount on all food and beverage items on park
- Free premium eye test voucher
- Access to the app offering health, wellbeing, and retail discounts
- Comprehensive Employee Assistance Programme
- Discounted gym memberships
- Employee referral scheme
- Sales referral scheme
- Free expert mortgage advice
- Company pension scheme
Holiday Receptionist in Lossiemouth employer: Sun, Inc.
Contact Detail:
Sun, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Holiday Receptionist in Lossiemouth
✨Tip Number 1
Make sure to attend the Open Days at Silver Sands! It's a fantastic chance to meet the team, get a feel for the park, and show your enthusiasm in person. We love seeing potential candidates who are genuinely interested!
✨Tip Number 2
When you chat with our team, don’t be shy! Ask questions about the role and share your passion for customer service. We want to see that you’re driven and ready to help our guests have an amazing experience.
✨Tip Number 3
Show off your organisational skills during your visit! Mention any past experiences where you’ve juggled multiple tasks or improved customer satisfaction. We’re all about teamwork and initiative here at Park Holidays UK.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re tech-savvy and ready to dive into the digital side of things, which is super important for the Holiday Receptionist role.
We think you need these skills to ace Holiday Receptionist in Lossiemouth
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for helping people shine through. We want to see that you’re genuinely excited about the role and how you can contribute to making our guests' experiences unforgettable.
Tailor Your CV: Make sure your CV is tailored to the Holiday Receptionist role. Highlight relevant experience and skills that match the job description. We love seeing how your background aligns with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about Park Holidays UK while you’re at it!
How to prepare for a job interview at Sun, Inc.
✨Know the Company
Before your interview, take some time to research Park Holidays UK. Understand their values, mission, and what makes them stand out in the holiday park industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Holiday Receptionist, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight your ability to handle inquiries efficiently and maintain high standards, as this aligns perfectly with what they’re looking for.
✨Prepare Questions
Interviews are a two-way street! Think of insightful questions to ask about the role, team dynamics, or training opportunities. This shows that you’re engaged and serious about the position, plus it gives you a chance to see if the company is the right fit for you.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. A professional appearance reflects your seriousness about the role and helps set a positive tone for the conversation. Remember, you want to convey that you’re ready to represent Park Holidays UK with pride.
