Assistant Retail Manager in Lossiemouth

At Park Holidays UK, we recognise that our people are our most valuable asset. Our commitment to investing in employee training and development is reflected in our prestigious Gold Investors in People Award. If you are driven and have a passion for helping people realise their dreams, we want you on our team!

We are pleased to invite you to our upcoming Open Days at Silver Sands, located in Lossiemouth, Moray, Scotland, IV31 6SP. This is an excellent opportunity to visit the park, explore our facilities, and speak with our team.

Open Day Dates and Times:

• Friday 30th January | 5pm – 8pm
• Saturday 31st January | 10am – 2pm

We look forward to welcoming you and answering any questions you may have.

Job Summary

Park Holidays UK is seeking a dynamic and motivated Assistant Retail Manager to join our team. This role is perfect for someone with experience in retail management within the hospitality industry who is eager to develop their skills further and take on more responsibility in a thriving, customer-focused environment. As an Assistant Retail Manager, you will play a key role in supporting the Retail Manager in overseeing the retail operations on the park, ensuring that all aspects are managed efficiently and profitably. This is an excellent opportunity to advance your career with a rapidly growing company.

Job Duties

• Assist the Retail Manager in recruiting, training, and managing the performance of the retail team, ensuring high levels of staff motivation and customer service.
• Support in controlling all retail aspects within the park, including beverage stock management, financial controls, and the maintenance of company equipment.
• Work towards achieving sales targets and operating within budgeted costs, helping to maximise profitability across all retail venues.
• Coordinate the ordering and rotation of stock from approved suppliers, organise regular stocktakes, and take appropriate action based on the results to ensure accurate inventory management.
• Assist in planning and implementing merchandising initiatives, encouraging sales through effective product marketing and display strategies.
• Manage the cellar to ensure the optimal quality of products, cleanliness, and safe storage, while minimising wastage.
• Ensure that all team members are well-versed in product knowledge, enabling them to provide excellent customer service and maximise sales opportunities.
• Assist in maximising bar and food sales opportunities by implementing effective sales strategies and ensuring excellent service standards.
• Assist in preparing, planning, and managing the budget for all resources within your area of responsibility, maintaining effective financial control.
• Deputise for the Retail Manager in their absence, ensuring the smooth running of retail operations and addressing any issues that arise.

Requirements

• Experience in Complex Management, preferably within the retail or hospitality sector.
• Knowledge of the caravan or holiday park industry is highly desirable.
• Strong leadership and team management skills with the ability to motivate and develop staff.
• Excellent communication skills, both verbal and written, with the ability to interact effectively with customers and team members.
• Proactive and able to work under pressure, with good decision-making skills.
• Strong IT skills, including proficiency in Microsoft Excel, Word, and email.
• This role is subject to a Basic Disclosure and Barring Service (DBS) check.

We believe that our people are our greatest asset, and we are committed to investing in their training and development. We offer comprehensive training and support to help you succeed in your role and grow your career with us.

Benefits

At Park Holidays UK, you'll be part of an industry-leading organisation where you'll be challenged, inspired, rewarded, and empowered to grow. We pride ourselves on placing a high value on our team members — it’s one of the key things that sets us apart. We’ll encourage you to bring your best every day, offering exciting opportunities, meaningful work, a supportive and collaborative environment, and plenty of room for professional development.

Employee Benefits at Park Holidays UK include:

• Generous discount on holidays across our parks
• Discount on all food and beverage items on park
• Free premium eye test voucher
• Access to the app offering health, wellbeing, and retail discounts
• Comprehensive Employee Assistance Programme
• Discounted gym memberships
• Employee referral scheme
• Sales referral scheme
• Free expert mortgage advice
• Company pension scheme