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- Tasks: Lead a dynamic retail team and maximise sales in a fun holiday park environment.
- Company: Join Park Holidays UK, an award-winning company that values its people.
- Benefits: Enjoy discounts on holidays, food, gym memberships, and more!
- Why this job: Make a real impact while helping guests create unforgettable memories.
- Qualifications: Experience in retail management and a passion for customer service.
- Other info: Flexible hours and great opportunities for career growth await you!
The predicted salary is between 30000 - 42000 £ per year.
At Park Holidays UK, we recognise that our people are our most valuable asset. Our commitment to investing in employee training and development is reflected in our prestigious Gold Investors in People Award. If you are driven and have a passion for helping people realise their dreams, we want you on our team! Join us today!
As the Retail Manager, you will be responsible for overseeing the day-to-day operations of our retail outlets, including bar and food services. You will lead a team, manage stock and resources, ensure adherence to legal and health standards, and develop strategies to maximise sales and profitability. Your role is crucial in delivering high-quality service and a great experience for our guests.
Job Duties- Develop and implement an effective business plan to maximise bar and food sales opportunities, driving revenue through strategic marketing and product displays.
- Recruit, train, and manage the performance of the retail team, ensuring high standards of customer service, cleanliness, and professionalism.
- Oversee the control and rotation of stock from approved suppliers, ensuring optimal stock levels, quality, and minimising wastage.
- Prepare, plan, and manage the retail budget, monitoring financial performance and achieving KPIs related to sales, profitability, and cost control.
- Ensure all legal and company standards are met, particularly in areas related to the sale of alcohol, food preparation and service, gambling, and bingo.
- Ensure the safety and cleanliness of all retail areas, including the cellar, maintaining high-quality products and compliance with health and safety legislation.
- Set high standards of service throughout the business, ensuring that guests receive a memorable and enjoyable experience.
- Provide comprehensive product knowledge and ensure that all team members are trained and qualified to meet the company’s standards.
- Proven experience in a retail management or hospitality role, preferably within the leisure or holiday park industry.
- Strong leadership and team management skills, with experience in recruiting, training, and managing staff performance.
- Ability to manage budgets, control stock, and optimize profitability while achieving KPIs.
- Comprehensive understanding of food, beverage, and retail operations, including stock control and cellar management.
- Understanding of relevant legislation related to the sale of alcohol, food safety, and gambling.
- Excellent interpersonal and communication skills, with a commitment to delivering outstanding customer service.
- Strong knowledge of health and safety regulations, ensuring a safe and compliant working environment.
- Willingness to work a flexible schedule, including weekends, holidays, and peak periods as required.
- This role is subject to a Basic Disclosure and Barring Service (DBS) check.
We believe that our people are our greatest asset, and we are committed to investing in their training and development. We offer comprehensive training and support to help you succeed in your role and grow your career with us.
BenefitsAt Park Holidays UK, you'll be part of an industry-leading organisation where you'll be challenged, inspired, rewarded, and empowered to grow. We pride ourselves on placing a high value on our team members — it’s one of the key things that sets us apart. We’ll encourage you to bring your best every day, offering exciting opportunities, meaningful work, a supportive and collaborative environment, and plenty of room for professional development.
Employee Benefits at Park Holidays UK include:
- Generous discount on holidays across our parks
- Discount on all food and beverage items on park
- Free premium eye test voucher
- Access to the app offering health, wellbeing, and retail discounts
- Comprehensive Employee Assistance Programme
- Discounted gym memberships
- Employee referral scheme
- Sales referral scheme
- Free expert mortgage advice
- Company pension scheme
Retail Manager in Felixstowe employer: Sun, Inc.
Contact Detail:
Sun, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Manager in Felixstowe
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail and hospitality sectors. Attend industry events or join relevant online groups. You never know who might have the inside scoop on job openings at Park Holidays UK!
✨Tip Number 2
Prepare for interviews by researching Park Holidays UK thoroughly. Understand their values, mission, and what makes them tick. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss your experience in managing teams and driving sales. Use specific examples to highlight how you've successfully led a team in the past, especially in a retail or hospitality setting.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Park Holidays UK family. Let’s get you that Retail Manager role!
We think you need these skills to ace Retail Manager in Felixstowe
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for helping people shine through. We want to see how you can contribute to our mission of delivering memorable experiences for our guests.
Tailor Your CV: Make sure your CV highlights relevant experience in retail management or hospitality. We love seeing how your skills align with the role, so don’t be shy about showcasing your achievements!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure to highlight your key skills and experiences without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Park Holidays UK!
How to prepare for a job interview at Sun, Inc.
✨Know Your Stuff
Before the interview, make sure you understand the ins and outs of retail management, especially in the hospitality sector. Brush up on your knowledge of stock control, budgeting, and health and safety regulations. This will show that you're not just interested in the role but are also prepared to hit the ground running.
✨Showcase Your Leadership Skills
As a Retail Manager, you'll be leading a team, so it's crucial to demonstrate your leadership abilities during the interview. Share specific examples of how you've successfully recruited, trained, and managed staff in the past. Highlight any strategies you've implemented that improved team performance or customer service.
✨Be Customer-Centric
Park Holidays UK values outstanding customer service, so be ready to discuss how you ensure a memorable experience for guests. Prepare anecdotes that illustrate your commitment to high standards of service and how you've handled challenging situations with customers in the past.
✨Prepare Questions
Interviews are a two-way street, so come armed with thoughtful questions about the company culture, training opportunities, and expectations for the Retail Manager role. This not only shows your interest in the position but also helps you determine if Park Holidays UK is the right fit for you.
