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- Tasks: Welcome guests, provide exceptional service, and support the sales team at our holiday park.
- Company: Join Park Holidays UK, a leading holiday park provider with a focus on employee development.
- Benefits: Enjoy discounts on holidays, food, gym memberships, and comprehensive training.
- Why this job: Make a real impact by creating memorable experiences for holiday homeowners and guests.
- Qualifications: Strong communication skills, PC proficiency, and a passion for customer service.
- Other info: Flexible work environment with opportunities for career growth and personal development.
The predicted salary is between 20000 - 30000 £ per year.
At Park Holidays UK, we recognise that our people are our most valuable asset. Our commitment to investing in employee training and development is reflected in our prestigious Gold Investors in People Award. If you are driven and have a passion for helping people realise their dreams, we want you on our team! Join us today!
Park Holidays UK is looking for a dynamic and dedicated Holiday Home Receptionist to join our team. This exciting role offers the chance to grow within one of the largest holiday park providers in England, Scotland and Wales. As part of our team, you'll play a vital role in ensuring our holiday homeowners and guests receive a warm welcome, contributing to the exceptional experience that Park Holidays is known for.
Job Duties
- Providing exceptional after-sales service to caravan owners, ensuring their needs and expectations are met and exceeded.
- Welcoming potential holiday homeowners, handling their inquiries efficiently.
- Maintaining the reception area, ensuring it is clean, well-organised, and stocked with brochures and promotional materials.
- Acting as a key point of contact between holiday homeowners and park management, helping to foster strong relationships and enhance owner satisfaction.
- Assisting the sales team by preparing advertisements, updating stock information on the company website, and supporting sales appointments as needed.
- Upholding all company policies and procedures.
- Taking the initiative to suggest and implement improvements to enhance the overall customer experience.
Requirements
- A flexible approach to work, with the ability to adapt to various tasks and changing situations.
- Maintain and improve high standards of customer service.
- Excellent PC skills, with the ability to navigate company systems and update online resources.
- Strong organisational and communication skills to manage appointments and effectively liaise with customers and team members.
- The ability to work under pressure and meet deadlines in a fast-paced environment.
- Ability to maintain confidentiality and discretion in all dealings with customers and company information.
- Self-motivation and the ability to work independently as well as part of a team.
This role is subject to a Basic Disclosure and Barring Service (DBS) check.
We believe that our people are our greatest asset, and we are committed to investing in their training and development. We offer comprehensive training and support to help you succeed in your role and grow your career with us.
Benefits
At Park Holidays UK, you'll be part of an industry-leading organisation where you'll be challenged, inspired, rewarded, and empowered to grow. We pride ourselves on placing a high value on our team members — it’s one of the key things that sets us apart. We’ll encourage you to bring your best every day, offering exciting opportunities, meaningful work, a supportive and collaborative environment, and plenty of room for professional development.
Employee Benefits at Park Holidays UK include:
- Generous discount on holidays across our parks
- Discount on all food and beverage items on park
- Free premium eye test voucher
- Access to the app offering health, wellbeing, and retail discounts
- Comprehensive Employee Assistance Programme
- Discounted gym memberships
- Employee referral scheme
- Sales referral scheme
- Free expert mortgage advice
- Company pension scheme
Holiday Receptionist in Clitheroe employer: Sun, Inc.
Contact Detail:
Sun, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Holiday Receptionist in Clitheroe
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Park Holidays UK. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit into their culture.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills match the role of Holiday Receptionist, especially your customer service experience and organisational skills.
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you look smart and professional for your interview. It shows that you’re serious about the role and respect the company’s standards.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Holiday Receptionist in Clitheroe
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for helping people shine through. We love candidates who are genuinely excited about making holiday dreams come true!
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that match the Holiday Receptionist role. We want to see how you can contribute to our team and enhance the guest experience.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key skills and experiences stand out without unnecessary fluff.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Sun, Inc.
✨Know the Company
Before your interview, take some time to research Park Holidays UK. Understand their values, mission, and what makes them stand out in the holiday park industry. This will not only help you answer questions more effectively but also show your genuine interest in being part of their team.
✨Showcase Your Customer Service Skills
As a Holiday Receptionist, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight your ability to handle inquiries efficiently and maintain high standards, as this aligns perfectly with what they’re looking for.
✨Demonstrate Flexibility and Adaptability
The role requires a flexible approach to work. Be ready to discuss situations where you successfully adapted to changing tasks or environments. This will reassure the interviewers that you can thrive in a fast-paced setting and manage various responsibilities.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team culture, training opportunities, or how success is measured in the role. This shows that you’re not just interested in the job, but also in how you can grow and contribute to the company.
