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- Tasks: Lead a team to provide excellent customer service and promote credit union products.
- Company: Join Sun East Federal Credit Union, a respected financial institution with a people-first philosophy.
- Benefits: Enjoy competitive pay, health benefits, 401(k) match, and discounts on local events.
- Why this job: Kickstart your career in finance while making a positive impact in your community.
- Qualifications: High school diploma, supervisory experience preferred, and strong communication skills.
- Other info: Flexible work schedule with weekends off and opportunities for professional growth.
The predicted salary is between 28800 - 43200 £ per year.
Sun East Federal Credit Union in Aston, PA is seeking an Assistant Branch Manager to join our team. Are you a positive "people person" who has a strong work ethic and shares in the credit union philosophy of "people helping people"? Are you interested in starting a career with a stable and respected financial institution which offers opportunities for professional growth and advancement? If so, please read on!
This management, sales and customer service position earns a competitive wage, depending on experience. We also offer a robust benefits package including medical, dental, vision, a flexible spending account (FSA), a 401(k) plan with company match, life insurance, an interest rate reduction on loans, and employee discounts on things such as movie tickets, theme park tickets and discounted tickets to local events.
ABOUT SUN EAST FEDERAL CREDIT UNION
Headquartered in Aston, PA, Sun East was chartered in 1949 as the result of Sun Oil Company employees banding together to assist each other with their financial needs. From these humble beginnings, we have grown to serve the financial needs of more than 50,400 members throughout Delaware, Pennsylvania, and New Jersey. As a credit union, we are a cooperative financial institution, owned and operated by its members. The basis of our philosophy is "people helping people." "Together, we will be our members' heroes and build relationships that create lasting legacies, one person at a time." In order to hire and retain employees who will make this mission their own, we offer competitive pay, a comprehensive benefits package, and a rewarding work environment with opportunities for career development.
Responsibilities
- Assist with the overall efficient and effective operation of the Branch; by leading the employees in a successful sales environment.
- Introduce new members in a pleasant and positive manner to credit union products and services.
- Put the member and fellow employees first, every day by exemplifying Sun East's Mission and Values in all that you do.
- Fill in for the Branch Manager in the manager's absence.
- Assist with personnel issues as well as member problems, questions and complaints.
- Interact with the manager and other departments to resolve any problems that do arise at the Branch.
- Work with the manager in training new personnel and evaluating branch personnel for annual performance reviews.
- Ensure communication between staff and the Branch Manager to maintain an efficient working environment.
- Work with members and cross-sell, sell and up-sell all Credit Union products and services to new and existing members.
- Evaluate requests for new accounts with ChexSystems and member requests for reopening accounts.
- Complete new accounts and loan applications accurately, scanning all new account and existing member account files and documents accurately and in a timely manner.
- Assist in monitoring the Branch Scorecard and correcting errors identified.
- Answer teller questions dealing with member transactions and check holds, assisting with the operations of the teller line; including check encoding, and ATM settlements.
- Fill in for any branch position when necessary including vault responsibilities, ordering cash and shipping coin.
Qualifications for Assistant Branch Manager
- High School Diploma or equivalent
- 2 years Prior Supervisory Experience preferred
- Proven ability to sell while building lasting relationships
- Good public relations skills
- Ability to work independently
- Ability to communicate effectively
- Good Organizational Skills
- Basic typing and math skills
- Previous Banking and/or credit union experience
- Previous Loan experience
- Bilingual skills a plus
Please be advised that credit, criminal, employment, and education background checks are conducted on potential candidates. A post-offer, pre-employment drug test is also conducted.
Work Schedule
This is a full-time position. Possible shifts are Mondays - Wednesdays from 8:30 am - 4:30 pm, Thursdays from 8:30 am - 7:00 pm, Fridays from 8:30 am - 5:30 pm, Saturdays 8:30 am - 12:00 pm - Except for the branches with drive-throughs which could start at 7:45 am. You would have your Saturday afternoons and evenings and all Sundays free!
Are You Ready to Join Our Team?
If you feel that you would be right for this Assistant Branch Manager position, please fill out our initial 3-minute, mobile-friendly application.
Assistant Branch Manager in Nottingham employer: Sun East Federal Credit Union
Contact Detail:
Sun East Federal Credit Union Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Branch Manager in Nottingham
✨Tip Number 1
Network like a pro! Reach out to your connections in the financial industry, especially those who might know someone at Sun East. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for the interview by researching Sun East's values and mission. Show us how you embody the 'people helping people' philosophy in your past experiences. We love candidates who align with our culture!
✨Tip Number 3
Practice your sales pitch! As an Assistant Branch Manager, you'll need to sell our products and services. Role-play with a friend to get comfortable talking about how you can help members.
✨Tip Number 4
Don't forget to apply through our website! It’s quick and easy, and we want to see your application come through directly. Plus, it shows you're serious about joining our team!
We think you need these skills to ace Assistant Branch Manager in Nottingham
Some tips for your application 🫡
Show Your People Skills: As a 'people person', make sure to highlight your interpersonal skills in your application. Share examples of how you've built relationships and helped others, as this aligns perfectly with our philosophy of 'people helping people'.
Tailor Your Experience: When filling out your application, be specific about your previous supervisory and sales experience. We want to see how your background fits with the Assistant Branch Manager role, so don’t hold back on those relevant details!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. This will help us understand your qualifications quickly and easily, making it easier for you to stand out.
Apply Through Our Website: We encourage you to apply directly through our website for a smooth application process. It’s quick, mobile-friendly, and ensures that your application gets to the right place without any hassle!
How to prepare for a job interview at Sun East Federal Credit Union
✨Know the Credit Union Philosophy
Before your interview, make sure you understand the 'people helping people' philosophy that Sun East Federal Credit Union stands for. Be ready to discuss how you embody this value in your previous roles and how you can contribute to building relationships with members.
✨Showcase Your Sales Skills
As an Assistant Branch Manager, you'll need to demonstrate your ability to sell and build lasting relationships. Prepare examples of past experiences where you've successfully upsold products or services, and be ready to explain your approach to customer service.
✨Prepare for Team Dynamics
Since communication between staff and the Branch Manager is crucial, think about how you've effectively worked within a team in the past. Be prepared to share specific instances where you resolved conflicts or improved team performance, showcasing your leadership skills.
✨Understand the Role's Responsibilities
Familiarise yourself with the key responsibilities of the Assistant Branch Manager position. Be ready to discuss how you would handle member complaints, assist with training new personnel, and monitor the Branch Scorecard. This shows you're proactive and serious about the role.
