At a Glance
- Tasks: Welcome guests and provide top-notch customer service in a lively holiday park.
- Company: Join Park Holidays UK, a leading holiday park operator with a fun atmosphere.
- Benefits: Enjoy discounts on holidays, gym memberships, and a supportive work environment.
- Other info: Great opportunities for personal growth and development in a dynamic team.
- Why this job: Be the friendly face that creates unforgettable holiday experiences for guests.
- Qualifications: Strong communication skills and a passion for customer service are essential.
The predicted salary is between 12.71 - 12.71 £ per hour.
Compensation: £12.71 Per Hour
Weekly Hours: 16
Looking for a rewarding career in the holiday park industry?
Park Holidays UK is one of the leading holiday park operators, offering exciting opportunities in a fun and dynamic environment.
Whether you're passionate about customer service, hospitality, or outdoor adventures, we have a role for you.
Join our team and be part of creating unforgettable holiday experiences!
Overview
Park Holidays is seeking a Receptionist with excellent communication skills and a proven ability to provide outstanding customer service in a fast‑paced environment.
As the first point of contact for our guests, you’ll play a key role in delivering outstanding customer service and creating a warm, memorable experience for every visitor.
- Job Duties
- Meet and greet holiday guests as the first point of contact for the park.
- Carry out administration duties on Park Vision as agreed with the Holiday Sales Manager.
- Provide an information service on all park activities, facilities and local services and attractions.
- Provide an efficient reservations service to all resident guests.
- Book guests on arrival in a courteous manner and relay any relevant information regarding the Park's facilities to them.
- Efficiently operate the Park telephone system.
- Complete all Welcome Packs with corresponding programs, membership cards etc.
- Issue and control all keys to guest accommodation.
- Operate the Park mobile radio system.
- Take payment for holidays or caravan owners' accounts and issue receipts.
- Ensure the office and reception are always clean.
- Open and process post as required.
- Make outgoing sales calls - upselling extended stays and upgrades.
- Contact hire fleet guests via telephone to chase for the booking payment as per the Company agreement.
Requirements
- Strong communication and interpersonal skills
- A passion for customer service and a friendly, approachable manner
- Good organisational skills and attention to detail
- Ability to work independently and as part of a team
- Previous reception or front-of-house experience is desirable but not essential
- This role is subject to a Basic Disclosure and Barring Service (DBS) check.
Benefits
At Park Holidays UK, you'll be part of an industry-leading organisation where you'll be challenged, inspired, rewarded, and empowered to grow.
We pride ourselves on placing a high value on our team members — it's one of the key things that sets us apart.
We'll encourage you to bring your best every day, offering exciting opportunities, meaningful work, a supportive and collaborative environment, and plenty of room for professional development.
Employee Benefits at Park Holidays UK include
- Generous discount on holidays across our parks
- Discount at all restaurants on park for you and your family
- Free premium eye test voucher
- Comprehensive Employee Assistance Programme offering counselling, retail discounts, and more.
- Discounted gym memberships
- Employee referral scheme
- Sales referral scheme
- Free expert mortgage advice
- Company pension scheme
- IND1
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Receptionist employer: Sun Communities & Sun Outdoors
Park Holidays UK is an excellent employer, offering a supportive work environment in the beautiful setting of Caernarfon, Wales. With opportunities for professional development and employee discounts, you will thrive in a dynamic atmosphere dedicated to ensuring guests have a pleasant experience while being part of a team that values your contributions.
Contact Details:
Sun Communities & Sun Outdoors Recruitment Team
