Park Holidays UK is seeking a proactive Customer Care Manager to lead the customer care team across its holiday parks. You will oversee guest interactions, manage tickets, and drive improvements in service quality, while coordinating with other departments to enhance the guest experience.
You will guide investigations into escalated issues, manage warranties, and help maintain high service standards across multiple parks, with weekend rota shifts as required.
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Guest Experience & Care Lead in Caernarfon employer: Sun Communities & Sun Outdoors
Park Holidays UK is an excellent employer, offering a supportive work environment in the beautiful setting of Caernarfon, Wales. With opportunities for professional development and employee discounts, you will thrive in a dynamic atmosphere dedicated to ensuring guests have a pleasant experience while being part of a team that values your contributions.
Contact Details:
Sun Communities & Sun Outdoors Recruitment Team
