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- Tasks: Manage leisure facilities, ensuring safety and exceptional guest experiences.
- Company: Join Park Holidays UK, a leader in the leisure industry with a focus on employee development.
- Benefits: Enjoy discounts on holidays, food, gym memberships, and comprehensive training.
- Why this job: Make a real impact by creating memorable leisure experiences for guests.
- Qualifications: Experience in leisure management and strong leadership skills are essential.
- Other info: Flexible hours with opportunities for growth in a supportive environment.
The predicted salary is between 36000 - 60000 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. At Park Holidays UK, we recognise that our people are our most valuable asset. Our commitment to investing in employee training and development is reflected in our prestigious Gold Investors in People Award. If you are driven and have a passion for helping people realise their dreams, we want you on our team!
We are pleased to invite you to our upcoming Open Days at Glendale, located in Wigton, Cumbria, CA7 5DJ. This is an excellent opportunity to visit the park, explore our facilities, and speak with our team.
Open Day Dates and Times:
- Saturday 7th February | 10am - 4pm
We look forward to welcoming you and answering any questions you may have.
Overview
As a Leisure Manager, you will oversee all aspects of the leisure facilities, with a primary focus on the pool complex. Your role will involve ensuring the highest standards of safety, guest experience, and staff development, while also meeting operational targets and maintaining the overall quality of the leisure services. This is a hands-on management role requiring strong leadership, organisational skills, and a passion for delivering exceptional leisure experiences.
Job Duties
- Manage all daily operations of the park's leisure facilities, including the pool complex, ensuring a safe, welcoming, and enjoyable environment for guests.
- Identify and report on necessary expenditure for leisure operations, managing costs effectively and working closely with the General Manager to maintain financial targets.
- Monitor and enforce health and safety protocols within the leisure facilities, ensuring compliance with both company policies and legal standards.
- Recruit, train, and develop leisure staff, ensuring all team members meet required qualifications and safety training. Foster a positive and motivated work environment.
- Oversee pool water quality, ensuring it meets company guidelines and government health standards.
- Liaise with contractors and manage the maintenance of the pool plant and other leisure facilities, ensuring equipment is well-maintained and operational.
- Conduct regular reviews of risk assessments and ensure all safety procedures are followed, particularly in high-risk areas like the pool complex.
- Deliver exceptional customer service, ensuring guests enjoy their leisure experience and resolving any issues or concerns promptly and professionally.
Requirements
- National Pool Lifeguard Qualification (NPLQ) is highly desirable, though not essential as training will be provided.
- Proven experience in a similar role within the leisure or hospitality industry, with a strong background in managing pool facilities.
- Previous experience or certification in pool plant operations is essential.
- Strong leadership skills with the ability to manage, train, and motivate a team, creating a positive and productive work environment.
- In-depth knowledge of health and safety regulations, particularly in leisure and pool environments.
- Excellent communication skills, both verbal and written, with the ability to interact effectively with staff, contractors, and guests.
- Ability to resolve operational challenges and make decisions under pressure to ensure the safety and enjoyment of all guests.
- A flexible approach to working hours, with availability to work weekends, holidays, and during peak seasons as required.
- This role is subject to an Enhanced Disclosure and Barring Service (DBS) check, including a check against the Children's Barred List.
Benefits
We believe that our people are our greatest asset, and we are committed to investing in their training and development. We offer comprehensive training and support to help you succeed in your role and grow your career with us. At Park Holidays UK, you'll be part of an industry-leading organisation where you'll be challenged, inspired, rewarded, and empowered to grow. We pride ourselves on placing a high value on our team members - it's one of the key things that sets us apart. We'll encourage you to bring your best every day, offering exciting opportunities, meaningful work, a supportive and collaborative environment, and plenty of room for professional development.
Employee Benefits at Park Holidays UK include:
- Generous discount on holidays across our parks
- Discount on all food and beverage items on park
- Free premium eye test voucher
- Access to the Help@hand app offering health, wellbeing, and retail discounts
- Comprehensive Employee Assistance Programme
- Discounted gym memberships
- Employee referral scheme
- Sales referral scheme
- Free expert mortgage advice
- Company pension scheme
Leisure Manager in Wigton employer: Sun Communities, Inc.
Contact Detail:
Sun Communities, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Manager in Wigton
✨Tip Number 1
Get yourself to that Open Day! It's a fantastic chance to meet the team, check out the facilities, and show your enthusiasm in person. We love seeing candidates who are genuinely interested in joining us!
✨Tip Number 2
When you chat with our team, don’t be shy! Ask questions about the role and share your passion for leisure management. This is your moment to shine and demonstrate how you can contribute to our amazing guest experiences.
✨Tip Number 3
Show off your leadership skills! Talk about your previous experience managing teams and how you’ve created positive work environments. We’re all about fostering great teams at Park Holidays UK, so let us know how you can help!
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly.
We think you need these skills to ace Leisure Manager in Wigton
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for leisure management shine through! We want to see how your passion aligns with our commitment to delivering exceptional experiences for our guests.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in managing leisure facilities. We love seeing how your background fits with the role of Leisure Manager, so don’t hold back on those key achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to spot. This helps us quickly see why you’d be a great fit for our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Sun Communities, Inc.
✨Know Your Leisure Stuff
Make sure you brush up on your knowledge of leisure management, especially around pool operations and health and safety regulations. Being able to discuss specific protocols or experiences will show that you're not just passionate but also knowledgeable about the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed a team in the past. Think about times when you motivated staff or resolved conflicts. This is key for a Leisure Manager, so be ready to demonstrate your leadership style and how it aligns with creating a positive work environment.
✨Customer Service is Key
Since delivering exceptional customer service is a big part of the job, come prepared with stories that highlight your ability to handle guest concerns or enhance their experience. This will show that you understand the importance of guest satisfaction in a leisure setting.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the park's facilities or team dynamics. This shows your genuine interest in the role and helps you gauge if it's the right fit for you. Plus, it gives you a chance to engage with the interviewers on a deeper level.
