At a Glance
- Tasks: Lead retail operations, manage a team, and maximise sales in a fun environment.
- Company: Join Park Holidays UK, a leader in the leisure industry with a people-first approach.
- Benefits: Enjoy discounts on holidays, food, gym memberships, and more!
- Why this job: Make a real impact by delivering memorable experiences for guests every day.
- Qualifications: Experience in retail management and strong leadership skills are essential.
- Other info: Flexible hours and comprehensive training to help you grow your career.
The predicted salary is between 36000 - 60000 £ per year.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
Looking for a rewarding career in the holiday park industry? Park Holidays UK is one of the leading holiday park operators, offering exciting opportunities in a fun and dynamic environment. Whether you\’re passionate about customer service, hospitality, or outdoor adventures, we have a role for you. Join our team and be part of creating unforgettable holiday experiences!
Job Summary
As the Retail Manager, you will be responsible for overseeing the day-to-day operations of our retail outlets, including bar and food services. You will lead a team, manage stock and resources, ensure adherence to legal and health standards, and develop strategies to maximise sales and profitability. Your role is crucial in delivering high-quality service and a great experience for our guests.
Job Duties
- Develop and implement an effective business plan to maximise bar and food sales opportunities, driving revenue through strategic marketing and product displays.
- Recruit, train, and manage the performance of the retail team, ensuring high standards of customer service, cleanliness, and professionalism.
- Oversee the control and rotation of stock from approved suppliers, ensuring optimal stock levels, quality, and minimising wastage.
- Prepare, plan, and manage the retail budget, monitoring financial performance and achieving KPIs related to sales, profitability, and cost control.
- Ensure all legal and company standards are met, particularly in areas related to the sale of alcohol, food preparation and service, gambling, and bingo.
- Ensure the safety and cleanliness of all retail areas, including the cellar, maintaining high-quality products and compliance with health and safety legislation.
- Set high standards of service throughout the business, ensuring that guests receive a memorable and enjoyable experience.
- Provide comprehensive product knowledge and ensure that all team members are trained and qualified to meet the company\’s standards.
Requirements
- Proven experience in a retail management or hospitality role, preferably within the leisure or holiday park industry.
- Strong leadership and team management skills, with experience in recruiting, training, and managing staff performance.
- Ability to manage budgets, control stock, and optimize profitability while achieving KPIs.
- Comprehensive understanding of food, beverage, and retail operations, including stock control and cellar management.
- Understanding of relevant legislation related to the sale of alcohol, food safety, and gambling.
- Excellent interpersonal and communication skills, with a commitment to delivering outstanding customer service.
- Strong knowledge of health and safety regulations, ensuring a safe and compliant working environment.
- Willingness to work a flexible schedule, including weekends, holidays, and peak periods as required.
- This role is subject to a Basic Disclosure and Barring Service (DBS) check.
At Park Holidays UK, you\’ll be part of an industry-leading organisation where you\’ll be challenged, inspired, rewarded, and empowered to grow. We pride ourselves on placing a high value on our team members – it\’s one of the key things that sets us apart.
We\’ll encourage you to bring your best every day, offering exciting opportunities, meaningful work, a supportive and collaborative environment, and plenty of room for professional development.
Employee Benefits at Park Holidays UK include:
- Generous discount on holidays across our parks
- Discount at all restaurants on park for you and your family
- Life Insurance coverage, including a 24/7 digital GP and funeral concierge service for you and your family.
- Free premium eye test voucher
- Comprehensive Employee Assistance Programme offering counselling, retail discounts, and more.
- Discounted gym memberships
- Employee referral scheme
- Sales referral scheme
- Free expert mortgage advice
- Company pension scheme
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Retail Manager employer: Sun Communities, Inc.
Contact Detail:
Sun Communities, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail and hospitality sectors. Attend industry events or join relevant online groups. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Prepare a portfolio that highlights your achievements in retail management. Include examples of successful marketing strategies, team training sessions, and any KPIs you've smashed. This will make you stand out during interviews.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on common questions for retail managers, and don’t forget to showcase your leadership style and customer service philosophy. Confidence is key!
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities at Park Holidays UK. Tailor your application to highlight your experience in managing teams and driving sales. Let’s get you on board and help you grow with us!
We think you need these skills to ace Retail Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Retail Manager role. Highlight your leadership experience, budget management, and customer service skills to show us you’re the perfect fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for retail and hospitality, and explain why you want to join Park Holidays UK. We love hearing personal stories that connect with our values.
Showcase Your Achievements: Don’t just list your responsibilities; tell us about your achievements! Use numbers and examples to demonstrate how you’ve maximised sales or improved team performance in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Sun Communities, Inc.
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of retail management and the hospitality industry. Familiarise yourself with Park Holidays UK's values and their approach to customer service. This will show that you're genuinely interested in the role and the company.
✨Showcase Your Leadership Skills
As a Retail Manager, you'll be leading a team, so be prepared to discuss your leadership style. Think of specific examples where you've successfully managed a team, resolved conflicts, or improved performance. Highlighting these experiences will demonstrate your capability to lead effectively.
✨Prepare for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing stock levels or dealing with difficult customers. Practise your responses to these scenarios, focusing on your problem-solving skills and ability to maintain high standards of service.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.