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- Tasks: Manage leisure facilities, ensuring safety and exceptional guest experiences.
- Company: Join a vibrant leisure park with a focus on fun and safety.
- Benefits: Enjoy discounts on holidays, dining, and gym memberships, plus life insurance and pension scheme.
- Other info: Flexible hours with opportunities for growth and development.
- Why this job: Lead a passionate team and create unforgettable leisure experiences for guests.
- Qualifications: Experience in leisure management and strong leadership skills required.
The predicted salary is between 30000 - 40000 £ per year.
As a Leisure Manager, you will oversee all aspects of the leisure facilities, with a primary focus on the pool complex. Your role will involve ensuring the highest standards of safety, guest experience, and staff development, while also meeting operational targets and maintaining the overall quality of the leisure services. This is a hands-on management role requiring strong leadership, organisational skills, and a passion for delivering exceptional leisure experiences.
Job Duties
- Manage all daily operations of the park's leisure facilities, including the pool complex, ensuring a safe, welcoming, and enjoyable environment for guests.
- Identify and report on necessary expenditure for leisure operations, managing costs effectively and working closely with the General Manager to maintain financial targets.
- Monitor and enforce health and safety protocols within the leisure facilities, ensuring compliance with both company policies and legal standards.
- Recruit, train, and develop leisure staff, ensuring all team members meet required qualifications and safety training.
- Foster a positive and motivated work environment.
- Oversee pool water quality, ensuring it meets company guidelines and government health standards.
- Liaise with contractors and manage the maintenance of the pool plant and other leisure facilities, ensuring equipment is well-maintained and operational.
- Conduct regular reviews of risk assessments and ensure all safety procedures are followed, particularly in high-risk areas like the pool complex.
- Deliver exceptional customer service, ensuring guests enjoy their leisure experience and resolving any issues or concerns promptly and professionally.
Requirements
- National Pool Lifeguard Qualification (NPLQ) is highly desirable, though not essential as training will be provided.
- Proven experience in a similar role within the leisure or hospitality industry, with a strong background in managing pool facilities.
- Previous experience or certification in pool plant operations is essential.
- Strong leadership skills with the ability to manage, train, and motivate a team, creating a positive and productive work environment.
- In-depth knowledge of health and safety regulations, particularly in leisure and pool environments.
- Excellent communication skills, both verbal and written, with the ability to interact effectively with staff, contractors, and guests.
- Ability to resolve operational challenges and make decisions under pressure to ensure the safety and enjoyment of all guests.
- A flexible approach to working hours, with availability to work weekends, holidays, and during peak seasons as required.
- This role is subject to an Enhanced Disclosure and Barring Service (DBS) check, including a check against the Children's Barred List.
Employee Benefits
- Generous discount on holidays across our parks.
- Discount at all restaurants on park for you and your family.
- Life Insurance coverage, including a 24/7 digital GP and funeral concierge service for you and your family.
- Free premium eye test voucher.
- Comprehensive Employee Assistance Programme offering counselling, retail discounts, and more.
- Discounted gym memberships.
- Employee referral scheme.
- Sales referral scheme.
- Free expert mortgage advice.
- Company pension scheme.
Leisure Manager employer: Sun Communities, Inc.
Contact Detail:
Sun Communities, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure industry and let them know you're on the hunt for a Leisure Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get your hands dirty! If you can, volunteer or take on temporary roles in leisure facilities. This not only boosts your CV but also shows potential employers that you're passionate about the industry and ready to dive into the deep end.
✨Tip Number 3
Show off your skills! Prepare a portfolio showcasing your achievements in previous roles, especially any successes in managing pool facilities or improving guest experiences. This will help you stand out during interviews and demonstrate your expertise.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are excited about joining our team. Plus, it gives you a chance to highlight your passion for delivering exceptional leisure experiences right from the start.
We think you need these skills to ace Leisure Manager
Some tips for your application 🫡
Show Your Passion for Leisure: When writing your application, let your enthusiasm for leisure management shine through! We want to see your love for creating exceptional experiences and how you can bring that passion to our team.
Highlight Relevant Experience: Make sure to showcase any previous roles you've had in leisure or hospitality, especially if you've managed pool facilities. We’re looking for those standout moments where you’ve made a difference in guest experiences or staff development.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, so we can easily see how you fit into the Leisure Manager role. Remember, less is often more!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Sun Communities, Inc.
✨Know Your Facilities Inside Out
Before the interview, make sure you’re familiar with the leisure facilities and pool complex. Research their safety protocols, guest services, and any recent changes or improvements. This will show your genuine interest and help you answer questions confidently.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Think about specific situations where you motivated staff or resolved conflicts. Highlighting your leadership style will demonstrate that you can foster a positive work environment.
✨Understand Health and Safety Regulations
Brush up on health and safety regulations relevant to leisure and pool environments. Be ready to discuss how you would ensure compliance and maintain high standards. This knowledge is crucial for the role and will impress your interviewers.
✨Prepare for Customer Service Scenarios
Think of examples where you’ve delivered exceptional customer service or resolved guest issues. Be prepared to discuss how you would handle challenging situations in the leisure setting. This will show that you prioritise guest experience and can think on your feet.