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- Tasks: Support daily operations and ensure exceptional guest experiences at our holiday park.
- Company: Join Park Holidays UK, a leading holiday park operator with a focus on employee development.
- Benefits: Enjoy discounts on holidays, food, gym memberships, and comprehensive health support.
- Why this job: Make a real impact in hospitality while advancing your career in a dynamic environment.
- Qualifications: Experience in hospitality, strong leadership skills, and a passion for team development.
- Other info: Flexible hours and excellent growth opportunities await you!
The predicted salary is between 36000 - 60000 £ per year.
At Park Holidays UK, we recognise that our people are our most valuable asset. Our commitment to investing in employee training and development is reflected in our prestigious Gold Investors in People Award. If you are driven and have a passion for helping people realise their dreams, we want you on our team! Join us today!
Park Holidays UK is seeking a motivated and experienced Assistant General Manager to provide valuable support across our holiday park. In this influential role, you will assist in overseeing the daily operations, ensuring that all aspects of the park run smoothly and efficiently. If you have a passion for the hospitality and leisure industries and thrive in a dynamic, fast‑paced environment, this is an excellent opportunity to advance your career with a leading holiday park operator.
Job Duties
- Assist in managing all operational aspects of the holiday park, including accommodation, facilities, and grounds, ensuring smooth daily operations.
- Ensure the highest standards of customer service are maintained throughout the park, fostering guest satisfaction and encouraging repeat business.
- Support the recruitment, training, and development of park staff, creating a positive, motivated, and high‑performing team culture.
- Develop and implement strategies to drive revenue growth, improve occupancy rates, and maximise profitability across the park.
- Monitor and manage park budgets, ensuring financial targets are met and resources are used efficiently.
- Work closely with the Accommodation Manager to ensure all accommodations meet the highest standards, contributing to an exceptional guest experience.
- Ensure that all park operations comply with health and safety regulations, maintaining a safe environment for both guests and staff.
- Address guest complaints and issues promptly and professionally, ensuring a satisfactory resolution in line with company standards.
- Identify opportunities to improve operational efficiency across the park and implement best practices to enhance service delivery.
- Work closely with all department managers to ensure a cohesive and well‑coordinated operation.
Requirements
- Proven experience in a similar role, preferably within the hospitality or leisure industry, with a solid understanding of park operations.
- Strong leadership and team management abilities, with the capacity to motivate, train, and develop staff.
- Previous knowledge of holiday park operations is a distinct advantage.
- Excellent interpersonal and communication skills, with the ability to build strong relationships with guests, staff, and stakeholders.
- Ability to work effectively under pressure and in a fast‑paced environment.
- Strong communication skills and the ability to work well as part of a team.
- Availability to work flexible hours, including weekends and holidays, as required by the business.
- This role is subject to a Basic Disclosure and Barring Service (DBS) check.
We believe that our people are our greatest asset, and we are committed to investing in their training and development. We offer comprehensive training and support to help you succeed in your role and grow your career with us.
Benefits
At Park Holidays UK, you'll be part of an industry‑leading organisation where you'll be challenged, inspired, rewarded, and empowered to grow. We pride ourselves on placing a high value on our team members - it's one of the key things that sets us apart. We'll encourage you to bring your best every day, offering exciting opportunities, meaningful work, a supportive and collaborative environment, and plenty of room for professional development.
- Generous discount on holidays across our parks
- Discount on all food items in our restaurants
- Free premium eye test voucher
- Access to the Help@hand app offering health, wellbeing, and retail discounts
- Comprehensive Employee Assistance Programme
- Discounted gym memberships
- Employee referral scheme
- Sales referral scheme
- Free expert mortgage advice
- Company pension scheme
Assistant General Manager in Hastings employer: Sun Communities, Inc.
Contact Detail:
Sun Communities, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant General Manager in Hastings
✨Tip Number 1
Network like a pro! Reach out to people in the hospitality and leisure industries, especially those who work at Park Holidays UK. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by researching Park Holidays UK. Know their values, recent achievements, and what makes them tick. This will show you're genuinely interested and ready to contribute to their success.
✨Tip Number 3
Show off your leadership skills! Think of examples from your past experiences where you've motivated a team or improved operations. This is key for the Assistant General Manager role, so be ready to share!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Park Holidays UK family right from the start.
We think you need these skills to ace Assistant General Manager in Hastings
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for the hospitality and leisure industries shine through. We want to see that you genuinely care about helping people and creating memorable experiences for guests.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in park operations or similar roles. We love seeing how your background aligns with what we do at Park Holidays UK, so don’t hold back on those details!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences are easy to read and understand. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get a feel for our company culture while you’re there!
How to prepare for a job interview at Sun Communities, Inc.
✨Know the Company Inside Out
Before your interview, take some time to research Park Holidays UK. Understand their values, mission, and what makes them stand out in the hospitality industry. This will not only show your genuine interest but also help you tailor your answers to align with their goals.
✨Showcase Your Leadership Skills
As an Assistant General Manager, strong leadership is key. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight how you motivated staff and improved team performance, as this will resonate well with the interviewers.
✨Demonstrate Customer Service Excellence
Customer satisfaction is crucial in the hospitality sector. Be ready to discuss specific instances where you went above and beyond for guests. Share how you handled complaints and ensured a positive experience, as this will reflect your commitment to maintaining high service standards.
✨Prepare Questions to Ask
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and company culture. This shows that you're not just interested in the job, but also in how you can contribute to and grow within the organisation.