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- Tasks: Lead retail operations, manage a team, and maximise sales in a fun environment.
- Company: Join Park Holidays UK, a top employer committed to your growth and development.
- Benefits: Enjoy discounts on holidays, food, gym memberships, and more!
- Why this job: Make a real impact while delivering memorable experiences for guests.
- Qualifications: Experience in retail management and strong leadership skills required.
- Other info: Flexible hours and comprehensive training provided for career growth.
The predicted salary is between 28800 - 43200 £ per year.
This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. At Park Holidays UK, we recognise that our people are our most valuable asset. Our commitment to investing in employee training and development is reflected in our prestigious Gold Investors in People Award. If you are driven and have a passion for helping people realise their dreams, we want you on our team! Join us today!
As the Retail Manager, you will be responsible for overseeing the day-to-day operations of our retail outlets, including bar and food services. You will lead a team, manage stock and resources, ensure adherence to legal and health standards, and develop strategies to maximise sales and profitability. Your role is crucial in delivering high-quality service and a great experience for our guests.
Job Duties
- Develop and implement an effective business plan to maximise bar and food sales opportunities, driving revenue through strategic marketing and product displays.
- Recruit, train, and manage the performance of the retail team, ensuring high standards of customer service, cleanliness, and professionalism.
- Oversee the control and rotation of stock from approved suppliers, ensuring optimal stock levels, quality, and minimising wastage.
- Prepare, plan, and manage the retail budget, monitoring financial performance and achieving KPIs related to sales, profitability, and cost control.
- Ensure all legal and company standards are met, particularly in areas related to the sale of alcohol, food preparation and service, gambling, and bingo.
- Ensure the safety and cleanliness of all retail areas, including the cellar, maintaining high-quality products and compliance with health and safety legislation.
- Set high standards of service throughout the business, ensuring that guests receive a memorable and enjoyable experience.
- Provide comprehensive product knowledge and ensure that all team members are trained and qualified to meet the company's standards.
Requirements
- Proven experience in a retail management or hospitality role, preferably within the leisure or holiday park industry.
- Strong leadership and team management skills, with experience in recruiting, training, and managing staff performance.
- Ability to manage budgets, control stock, and optimize profitability while achieving KPIs.
- Comprehensive understanding of food, beverage, and retail operations, including stock control and cellar management.
- Understanding of relevant legislation related to the sale of alcohol, food safety, and gambling.
- Excellent interpersonal and communication skills, with a commitment to delivering outstanding customer service.
- Strong knowledge of health and safety regulations, ensuring a safe and compliant working environment.
- Willingness to work a flexible schedule, including weekends, holidays, and peak periods as required.
- This role is subject to a Basic Disclosure and Barring Service (DBS) check.
We believe that our people are our greatest asset, and we are committed to investing in their training and development. We offer comprehensive training and support to help you succeed in your role and grow your career with us.
Benefits
- Generous discount on holidays across our parks
- Discount on all food and beverage items on park
- Free premium eye test voucher
- Access to the Help@hand app offering health, wellbeing, and retail discounts
- Comprehensive Employee Assistance Programme
- Discounted gym memberships
- Employee referral scheme
- Sales referral scheme
- Free expert mortgage advice
- Company pension scheme
Retail Manager in Felixstowe employer: Sun Communities, Inc.
Contact Detail:
Sun Communities, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Manager in Felixstowe
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail and hospitality sectors. Attend industry events or join relevant online groups. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching Park Holidays UK and their values. Show them you’re not just another candidate; demonstrate your passion for helping people realise their dreams and how you can contribute to their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on common retail management questions and your leadership experiences. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Retail Manager in Felixstowe
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for retail and hospitality shine through. We want to see how excited you are about helping people and creating memorable experiences for guests!
Tailor Your CV: Make sure your CV is tailored to the Retail Manager role. Highlight your relevant experience in retail management, team leadership, and any specific achievements that align with what we’re looking for at Park Holidays UK.
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so don’t be afraid to show your personality while being professional!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Sun Communities, Inc.
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of retail management and hospitality. Familiarise yourself with the latest trends in food and beverage services, as well as any relevant legislation regarding alcohol and food safety. This will show that you're not just passionate but also informed about the industry.
✨Showcase Your Leadership Skills
As a Retail Manager, you'll be leading a team, so it's crucial to demonstrate your leadership abilities during the interview. Prepare examples of how you've successfully recruited, trained, and managed staff in the past. Highlight any strategies you've implemented to improve team performance and customer service.
✨Be Ready with a Business Plan
Since you'll be responsible for developing business plans to maximise sales, come prepared with ideas on how you would approach this role. Think about marketing strategies, product displays, and ways to optimise stock control. Presenting a clear vision will impress your interviewers and show your proactive mindset.
✨Emphasise Customer Experience
At Park Holidays UK, delivering a memorable guest experience is key. Be ready to discuss how you would ensure high standards of service and cleanliness in the retail outlets. Share any past experiences where you went above and beyond to enhance customer satisfaction, as this aligns perfectly with their values.
