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- Tasks: Lead a vibrant team and ensure top-notch guest experiences at our holiday park.
- Company: Join Park Holidays UK, a leader in the hospitality industry with a people-first approach.
- Benefits: Enjoy discounts on holidays, food, gym memberships, and comprehensive training.
- Why this job: Make a real impact in hospitality while growing your career in a supportive environment.
- Qualifications: Experience in management, strong leadership skills, and a passion for customer service.
- Other info: Dynamic role with opportunities for professional development and a collaborative team culture.
The predicted salary is between 36000 - 60000 £ per year.
Park Holidays UK recognises that our people are our most valuable asset. Our commitment to investing in employee training and development is reflected in our Gold Investors in People Award. If you are driven and have a passion for helping people realise their dreams, we want you on our team! Join us today!
We are seeking a dynamic and experienced General Manager to oversee the day-to-day operations of our holiday park. In this pivotal role, you will lead a diverse team, ensure high standards of customer service, and focus on driving financial growth. If you are passionate about hospitality and thrive in a fast-paced, seasonal environment, this is the perfect opportunity to showcase your leadership and operational expertise.
Responsibilities- Oversee all aspects of the park's operation, including accommodation, facilities, and grounds, ensuring smooth daily running and adherence to safety and quality standards.
- Ensure guests receive a high standard of service, promoting repeat business and positive reviews.
- Recruit, train, and develop park staff, creating a motivated and high-performing team culture.
- Develop and execute strategies to drive park occupancy, boost revenue, and maximise profitability.
- Monitor and manage the park's budget, ensuring financial goals are met, and optimising resources for operational efficiency.
- Address any issues related to park facilities or guest experience, working quickly to resolve problems and maintain standards.
- Stay up to date with industry regulations and legal requirements to ensure the park is fully compliant.
- Plan and prioritise work for individual team members or departments to meet annual park targets, maximising the efficient use of resources.
- Track and apply key performance indicators (KPIs) to monitor and improve park performance.
- Investigate and resolve operational issues such as equipment breakdowns or facility disruptions, ensuring swift and safe solutions.
- Tailor communication to suit the target audience, ensuring clarity in one-on-one and team discussions.
- Build high-performance teams through clear communication and strong leadership, promoting collaboration and shared goals.
- Foster a learning and development culture, encouraging team growth and professional development.
- Proven experience in a similar managerial role, preferably within the hospitality, leisure, or holiday park industry.
- Strong leadership skills, with a proven track record in managing and developing teams.
- Excellent customer service skills, with a commitment to ensuring guest satisfaction.
- Previous experience in holiday parks is highly advantageous, along with knowledge of relevant industry trends and regulations.
- Strong interpersonal skills, able to build relationships with customers, staff, and stakeholders.
- Ability to work well under pressure, make sound decisions, and prioritise tasks effectively.
- Good knowledge of relevant IT systems, including Microsoft Word, Excel, and email.
- Adaptable to the seasonal nature of the business, with availability to work weekends and holidays.
This role is subject to a Basic Disclosure and Barring Service (DBS) check.
We believe that our people are our greatest asset, and we are committed to investing in their training and development. We offer comprehensive training and support to help you succeed in your role and grow your career with us.
BenefitsAt Park Holidays UK, you'll be part of an industry-leading organisation where you'll be challenged, inspired, rewarded, and empowered to grow. We pride ourselves on placing a high value on our team members - it's one of the key things that sets us apart.
We'll encourage you to bring your best every day, offering exciting opportunities, meaningful work, a supportive and collaborative environment, and plenty of room for professional development.
Employee Benefits at Park Holidays UK include:- Generous discount on holidays across our parks
- Discount on all food and beverage items on park
- Free premium eye test voucher
- Access to the Help@hand app offering health, wellbeing, and retail discounts
- Comprehensive Employee Assistance Programme
- Discounted gym memberships
- Employee referral scheme
- Sales referral scheme
- Free expert mortgage advice
- Company pension scheme
General Manager in Bexhill-on-Sea employer: Sun Communities, Inc.
Contact Detail:
Sun Communities, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in Bexhill-on-Sea
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, or even reach out to current employees at Park Holidays UK. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for hospitality shine through. Share stories about your experiences and how you've made a difference in previous roles. We love to see candidates who are genuinely excited about helping others.
✨Tip Number 3
Do your homework! Research Park Holidays UK and understand our values and what we stand for. This will help you tailor your responses during interviews and show us that you're not just another candidate, but someone who truly aligns with our mission.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in our minds. Plus, it’s a great opportunity to reiterate why you’d be a perfect fit for the General Manager position!
We think you need these skills to ace General Manager in Bexhill-on-Sea
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for hospitality shine through! We want to see how you can help our guests realise their dreams and create memorable experiences.
Tailor Your CV: Make sure your CV is tailored to the General Manager role. Highlight your leadership experience and any relevant achievements in the hospitality or holiday park industry that demonstrate your ability to drive financial growth.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language to describe your skills and experiences, making it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Park Holidays UK!
How to prepare for a job interview at Sun Communities, Inc.
✨Know Your Stuff
Before the interview, make sure you research Park Holidays UK thoroughly. Understand their values, mission, and what sets them apart in the hospitality industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Leadership Skills
As a General Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved customer service. Highlight how you can foster a motivated team culture at the park.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific situations, like dealing with a dissatisfied guest or managing a budget crisis. Think through potential scenarios beforehand and outline your thought process on how to tackle these challenges effectively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask. Inquire about the park's future goals, team development opportunities, or how they measure success. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.
