Commercial Support Administrator in West Bromwich

ABOUT THE ORGANIZATION

Sun Chemical, a member of the DIC Group, is a leading producer of packaging and graphic solutions, color and display technologies, functional products, electronic materials, and products for the automotive and healthcare industries. Together with DIC, Sun Chemical is continuously working to promote and develop sustainable solutions to exceed customer expectations and better the world around us. With combined annual sales of more than $8.5 billion and 22,000+ employees worldwide, the DIC Group companies support a diverse collection of global customers.

Purpose of the Role

Provide comprehensive administration support to the Digital Business team. This role focuses on financial analysis, stock control, and Salesforce reporting, while liaising with manufacturing, technical, and quality teams to ensure smooth operations and timely updates for both the business and customers.

Key Responsibilities

• Financial Analysis: Produce regular margin analysis for accounts and products, assist with new product costing, and provide actionable insights to account managers and leadership.
• Stock Control: Coordinate stock movements across sites and overseas branches, ensuring optimal resource utilization and minimizing write-offs.
• Salesforce Reporting: Build and maintain reports on pipeline metrics and contact frequency for the sales and management teams.
• Administration Support: Manage SDS, CoA, LDO (pack forms) creation and maintenance, raise ETQs, and provide demand planning support.
• Cross-Functional Liaison: Work closely with manufacturing, technical, and quality teams to deliver day-to-day updates.
• Cover Support: Provide absence cover for MSN MDO function when required.

Skills & Experience

• Advanced Excel expertise (critical): Pivot tables, VLOOKUP / HLOOKUP, complex formulas, macros, automation, and dashboard creation.
• Strong analytical and financial awareness.
• SAP experience (advantageous but not essential).
• Excellent planning, organization, and communication skills.
• Ability to work collaboratively across multiple teams.

Qualifications

• A-Level (or equivalent) in English & Maths (Grade A-C) – desirable.
• Business or Finance degree, or equivalent work experience – desirable.

Why Join Us?

• Opportunity to work in a dynamic, global organization.
• Gain exposure to multiple business functions.
• Potential for a permanent role based on performance.

EQUAL EMPLOYMENT OPPORTUNITY

It is Sun's policy that applicants for employment are recruited, selected, and hired on the basis of individual merit and ability with respect to the position being filled. Sun prohibits discrimination on the basis of race, color, religion, creed, national origin, age, gender, sexual orientation, gender identity, marital or veteran status, disability, or any other status protected by applicable law.

Employment agencies are an important component of our talent acquisition strategy, and we value the partnerships we have built with our preferred vendors. We will not accept unsolicited resumes from employment agencies for any employment opportunity. All resumes submitted by search firms to any employee at Sun Chemical or directly to hiring managers in any form without a signed contract on file, and search engagement for that position, will be deemed unsolicited in nature, and no fee will be paid in the event the candidate is hired as a result of the referral or through other means. Additionally, any resume submitted without a contract in place will be considered property of Sun Chemical and no fees will be paid to the agency if the candidate is hired.