Senior Product Manager – Consumer LifecycleLocation: London, United Kingdom Employment type: Permanent, full-time, Office firstThis role does not support Visa sponsorship and candidates must have the right to work in the UK.Team descriptionThe Consumer Lifecycle team owns the product experience that turns SumUp app signups into active, transacting customers
The following information aims to provide potential candidates with a better understanding of the requirements for this role.
- from onboarding through to first transaction and ongoing engagement. As the sole Product Manager for consumer activation and engagement, you will own that funnel end to end, improving conversion at every stage. What you'll doOwn the consumer onboarding funnel end to end: signup, identity verification (KYC), first funding, first transaction and habitual useIdentify and ship product improvements at the biggest drop-off points, starting with the gap between KYC completion and first transactionBalance fraud and verification controls with a smooth, user-friendly product experienceRun discovery, experimentation and iteration cycles against activation targets, and report progress to consumer leadershipYou'll be great for this role if...Experience leading a consumer product area with clear commercial and KPI accountabilityStrong track record of prioritising effectively across competing demands from multiple teams and stakeholdersExperience driving engagement or retention within a consumer-facing mobile app used at scaleComfort balancing risk or compliance requirements against a smooth, user-friendly product experienceAbility to build strong relationships across engineering, design, data and marketing, and communicate progress clearly to leadershipWhy you should join SumUpð Opportunity to work with a truly global, multicultural team from our London Bridge location.
This role involves an office-first setupð Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embracedð Enrolment onto our Virtual Stock Option programme: you will own a stake in SumUp's future successð Generous time off: enjoy 28 days of paid leave, plus bank holidays and special leavesð A dedicated annual L&D budget for attending conferences and/or advancing your career through further educationð Health matters: private health insurance, including optical and dentalð Life made easier: salary-sacrifice commuter benefits via Gogetað1⁄4 Financial security: retirement scheme (SumUp matches 7% when you contribute 5%)ð¡ Peace of mind: life insurance from MetLife for 2 your salaryð Break4me: 1-month sabbatical after 3 years of serviceð Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp teamAbout SumUpBe empowered to do more that matters.
At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive.
Today, over 4 million businesses in 38 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships. Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset.
Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success.
We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth.
Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify. SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce.
We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy.
Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited.
Discover more about our culture and opportunities on our careers website, and follow our journey on LinkedIn, Instagram, and TikTok. For more office tour videos and content to add to this job post or your LinkedIn posts, check out the Global Employer Brand video library. Job Application TipWe recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job.
Please note that this is only a guide. xgikmsk
If you don't tick every box, it's ok too because it means you have room to learn and develop your career at SumUp.
Senior Product Manager - Consumer Lifecycle in Vauxhall employer: SumUp
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