At a Glance
- Tasks: Shape people strategy and drive high-impact programmes in a fast-growing tech environment.
- Company: Join SumUp, a global leader empowering small businesses with innovative financial tools.
- Benefits: Enjoy generous time off, private health insurance, and a dedicated learning budget.
- Other info: Be part of a diverse team committed to inclusivity and continuous growth.
- Why this job: Make a real impact by influencing organisational decisions and building high-performing teams.
- Qualifications: Experience in strategic roles within fast-growing tech companies and strong people management skills.
The predicted salary is between 60000 - 75000 £ per year.
SumUp is building a full-featured personal account for consumers across Europe, making it easy to spend globally, manage money, and get rewarded for everyday spending. As our Senior People Partner, you'll act as the strategic right hand to the Tribe Lead, helping shape how one of SumUp's newest and fastest-growing businesses scales. This role will focus on driving strategic people initiatives, leading high-impact programmes, and ensuring the organisation is set up to scale successfully.
Working at the intersection of strategy, operations and people, you'll partner closely with senior leaders, Talent Acquisition, Finance and the wider People team to turn ambitious business goals into practical execution. You'll use your deep people expertise to influence organisational decisions, build high-performing teams and create the operating rhythm that allows the business to scale.
What you'll do:
- Act as the strategic operating partner to the Tribe Lead, helping shape organisational priorities and ensuring key initiatives are executed successfully.
- Own the tribe's people strategy, translating business objectives into clear workforce, organisational and talent plans.
- Lead cross-functional strategic programmes across hiring, organisational design, leadership development, engagement and performance.
- Drive the operating cadence of the leadership team, tracking priorities, surfacing risks and ensuring delivery against key people and business goals.
- Partner closely with Talent Acquisition to drive hiring strategy, monitor pipeline health, remove blockers and ensure hiring plans stay on track.
- Work alongside Finance and leadership to support workforce planning, organisational effectiveness and headcount decisions.
- Adapt and evolve SumUp's people programmes to meet the needs of a fast-moving incubation business, knowing when to leverage existing frameworks and when to build something new.
- Act as a trusted advisor to senior leaders on organisational health, performance, succession planning and leadership effectiveness.
- Use data and AI-powered tools to identify trends, improve decision-making and scale people operations through smarter ways of working.
You'll be great for this role if:
- You've worked in a similar role or as a Chief of Staff, Operating Partner, or Senior Business Partner in a fast-growing technology company.
- HR expertise but naturally think beyond HR, using people strategy to solve broader business challenges.
- Highly strategic but equally comfortable rolling up your sleeves to make things happen.
- You have experience leading complex, cross-functional programmes and influencing senior stakeholders without direct authority.
- Thrive in ambiguity and enjoy building structure where little exists.
- You have strong organisational design, workforce planning and talent management experience.
- Commercially minded, analytical and comfortable using data to shape decisions and challenge thinking.
- Excited by AI and new technologies, constantly looking for ways to improve how teams operate and scale.
Why you should join SumUp:
- Opportunity to work with a truly global, multicultural team from our central Covent Garden location, wrapped in historic charm and modern flair.
- Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced.
- Enrolment onto our Virtual Stock Option programme: you will own a stake in SumUp's future success.
- Generous time off: enjoy 28 days of paid leave, plus bank holidays and special leaves.
- A dedicated annual L&D budget for attending conferences and/or advancing your career through further education.
- Health matters: private health insurance, including optical and dental.
- Life made easier: salary-sacrifice commuter benefits via Gogeta.
- Financial security: retirement scheme (SumUp matches 7% when you contribute 5%).
- Peace of mind: life insurance from MetLife for 2× your salary.
- Break4me: 1-month sabbatical after 3 years of service.
- Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team.
About SumUp:
Be empowered to do more that matters. At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 37 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships. Our commitment to small businesses is reflected in our diverse team of over 3,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify. SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited.
Senior People Partner - Consumer in London employer: SumUp
At SumUp, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the heart of Covent Garden that blends historic charm with modern innovation. Our commitment to diversity and inclusion ensures that every voice is valued, while our generous benefits package, including a Virtual Stock Option programme and dedicated L&D budget, empowers employees to grow both personally and professionally. Join us to be part of a global team that is passionate about making a meaningful impact for small businesses worldwide.
StudySmarter Expert Advice🤫
We think this is how you could land Senior People Partner - Consumer in London
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Attend HR conferences and workshops in your area to network with potential employers. Don't be shy—introduce yourself, exchange business cards, and let them know you're keen on a full-time role in HR. Who knows, you might just land a friendly face at SumUp!
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We think you need these skills to ace Senior People Partner - Consumer in London
Some tips for your application 🫡
Show Off Your HR Skills:When you’re crafting your CV, make sure you highlight specific HR skills that are relevant to the role at SumUp. Include any experience with recruitment processes, employee relations, or performance management, and don’t forget to mention your familiarity with HR software or tools that could give you an edge.
Tailor Your Cover Letter:Your cover letter is your chance to shine, so tailor it to SumUp and the specific HR role. Highlight your passion for people management and how your unique approach can help foster a positive workplace culture. Be sure to sprinkle in examples from your past experiences that illustrate your problem-solving abilities and interpersonal skills.
Include Relevant Certifications:If you’ve got any HR certifications or relevant training under your belt, be sure to showcase them! These qualifications can really set you apart from other candidates when applying for this full-time HR position at SumUp. List them prominently on your CV to catch the hiring manager's eye.
Align with Company Culture:Make sure your application speaks to SumUp's values and culture. Research the company and align your experiences or values with what they stand for. This will show them that you're not only a fit for the role but also for the overall vibe of the team and organisation.
How to prepare for a job interview at SumUp
✨Brush Up on HR Best Practices
As you're diving into human resources, it’s crucial to be well-versed in the latest HR practices and legislation. Get familiar with key topics like employee engagement, talent acquisition, and diversity initiatives, as these could easily pop up in your interview with SumUp.
✨Know Your Recruitment Tools
Most HR roles involve using various recruitment tools and ATS (Applicant Tracking Systems). Make sure you can comfortably discuss platforms like Workday or Greenhouse. If you've had direct experience, share those examples; if not, show your eagerness to learn!
✨Highlight Your People Skills
A full-time HR role at SumUp will require strong interpersonal skills. Prepare to share stories that demonstrate how you’ve successfully navigated conflicts or supported team members in past experiences. Authenticity goes a long way in this field.
✨Stay Current with HR Trends
Being up to speed with current HR trends, like remote working protocols or mental health initiatives, can set you apart. Be ready to discuss how these trends could impact SumUp and how you would contribute to adapting HR strategies.
