At a Glance
- Tasks: Analyse customer behaviour and product performance to drive improvements and shape product strategy.
- Company: Join a global, multicultural team at SumUp, a leader in financial solutions for small businesses.
- Benefits: Enjoy 28 days of paid leave, a generous L&D budget, and a stake in SumUp's success.
- Other info: Embrace a culture of diversity, continuous learning, and personal growth in a vibrant office environment.
- Why this job: Make a real impact by translating data into actionable insights and collaborating with diverse teams.
- Qualifications: Strong SQL skills, experience with product analytics, and proficiency in visualisation tools required.
The predicted salary is between 63000 - 77000 £ per year.
About the team
SumUp is best known for helping small businesses get paid — our Consumer tribe builds the other half of that story. We're looking for a Product Analyst to join the Consumer tribe and become the analytical partner for SumUp Consumer — working closely with Product Managers, Designers, and Engineers, and alongside our Analytics Engineering team, to understand customer behaviour, shape product strategy, and measure what matters.
What you'll do
- Analyse customer behaviour and product performance for SumUp Consumer using funnel analysis, cohort analysis, segmentation, and behavioural analytics to identify opportunities and drive improvements.
- Support Product Managers in understanding customer journeys, engagement, conversion, and retention — helping to shape product strategy and priorities.
- Conduct exploratory analysis to answer product and business questions, translating complex data into clear, actionable recommendations.
- Define, monitor, and communicate core SumUp Consumer KPIs — covering activation, engagement, and retention — and evaluate the impact of product changes for stakeholders.
- Design, execute, and analyse A/B tests and product experiments, helping to embed a culture of experimentation across the Consumer tribe.
- Build and maintain dashboards and reporting, proactively surfacing trends, anomalies, and growth opportunities before they're asked for.
- Partner with Analytics Engineering to ensure KPI definitions, business logic, and product instrumentation are accurate, scalable, and trusted.
- Bring a curious eye to AI and machine learning techniques, including LLM-assisted analysis, to speed up insight generation and product measurement.
- Collaborate closely with Product Managers, Designers, Engineers, and Data teams to ground decisions in robust analysis and customer insight.
You'll be great for this role if...
- You have strong SQL skills and are comfortable querying, analysing, and validating data in a cloud data warehouse (Snowflake, BigQuery, or similar).
- You have hands-on experience with product analytics techniques such as funnel analysis, cohort analysis, and segmentation.
- You've worked on A/B tests or product experiments, with a solid grounding in the statistics behind them.
- You're proficient in a visualisation tool such as Looker, Tableau, or Power BI, with a track record of building dashboards that stakeholders actually use.
- You can translate ambiguous business questions into structured analysis, and explain findings clearly to technical and non-technical audiences alike.
- You're curious about how AI and emerging techniques can improve product measurement, experimentation, and customer understanding.
- You're comfortable managing multiple workstreams and stakeholders, with strong prioritisation and a proactive communication style.
Why you should join SumUp
- Opportunity to work in a truly global, multicultural team from our open, vibrant Cologne office, located in the heart of the city. This involves an office-first setup.
- Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced.
- Enrolment onto our Virtual Stock Option programme: you will own a stake in SumUp's future success.
- A dedicated annual L&D budget of 2000 for your individual development, which can be used to attend conferences and/or advance your career through further education.
- Generous time off: enjoy 28 days of paid leave plus public holidays and special leave days.
- Commute made easy: subsidised mobility options like discounted transport tickets or bike leasing.
- Stay active: access to fitness via Urban Sports Club, mostly covered by SumUp.
- Financial health: a corporate pension scheme with SumUp contributing an extra 20% on top of your contribution.
- Employee perks: get discounts across products and services via our Corporate Benefits platform.
- Break4me: 1-month sabbatical after 3 years of service.
- Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team.
About SumUp
Be empowered to do more that matters. Today, over 4 million businesses in 37 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce.
Data Analyst (Product Data Analyst) in London employer: SumUp
At SumUp, we pride ourselves on being an excellent employer that fosters a collaborative and innovative work culture in the heart of London. As a Senior iOS Engineer, you'll enjoy generous leave, comprehensive health insurance, and the chance to grow your skills while making a meaningful impact in the fintech space. Join us to be part of a diverse team dedicated to enhancing consumer banking experiences and shaping the future of financial technology.
StudySmarter Expert Advice🤫
We think this is how you could land Data Analyst (Product Data Analyst) in London
✨Get Involved in Data Science Meetups
Tap into local data science meetups or workshops to connect with fellow enthusiasts and professionals. These events are goldmines for networking, and sometimes even lead directly to job openings at companies like SumUp!
✨Show Off Your Projects
Start building a public portfolio showcasing your data science projects on platforms like GitHub or personal websites. Highlight unique analyses or models you've developed. This not only demonstrates your skills but also gets your name out there for roles like Data Analyst (Product Data Analyst) at SumUp.
✨Leverage Professional Networks
Join professional bodies related to data science, like the Data Science Society or similar organisations. Getting involved can lead to mentorship opportunities and insider knowledge about full-time positions at companies like SumUp.
✨Apply Directly through Our Website
When you find a suitable opening like Data Analyst (Product Data Analyst) at SumUp, make sure to apply directly through our website. It gives you an edge and shows you're keen to join our team. Plus, who doesn’t love a direct application? It’s easier than navigating through job boards!
We think you need these skills to ace Data Analyst (Product Data Analyst) in London
Some tips for your application 🫡
Show Off Your Projects:In the world of data science, your projects can speak volumes about your skills. Make sure to showcase a few key projects in your CV or portfolio, especially those that highlight your ability to work with data sets, build models, or use relevant tools like Python, R, or SQL. Don’t forget to include links to any GitHub repositories if applicable!
Quantify Your Achievements:Employers love numbers! When drafting your CV, highlight your achievements with quantifiable results. For instance, mention how your data analysis led to a certain percentage increase in efficiency or revenue at a previous job or project. These details can really make your application pop!
Craft a Tailored Cover Letter:For a full-time role at SumUp, your cover letter should reflect your passion for data science and your excitement about the specific projects or values of the company. Dive into why you’re a good fit, how your skills align with their needs, and any unique perspectives you can bring to the team.
Stand Out with Relevant Courses and Certifications:Although experience talks, relevant courses or certifications can be your ticket to impressing hiring managers at SumUp. Mention any standout courses you've completed that equipped you with essential skills, such as machine learning certifications or data visualisation courses. This shows your commitment to continuously developing your skills in the field!
How to prepare for a job interview at SumUp
✨Brush Up on Your Statistics
For a data science role, we need to seriously sharpen our statistics skills. Get ready to tackle technical questions on probability distributions, hypothesis testing, and regression analysis. These are often the bread and butter of data science interviews, so don't just skim over them!
✨Showcase Your Projects
Prepare a killer portfolio showcasing your data science projects. We should include details about the datasets used, the tools and techniques applied, and the impact of your findings. If we can walk them through a particularly challenging project or a cool visualisation that had real-world implications, it’ll really make us stand out!
✨Get Comfortable with Python and R
Most data science positions require us to be proficient in programming languages like Python and R. We should practice common libraries like pandas, NumPy, and scikit-learn, and be ready for live coding exercises or algorithm questions. Showing off our coding chops can really impress the interviewers at SumUp!
✨Prepare for Case Studies
Expect to encounter real-world case studies during the interview. We might be asked how we’d approach a data problem or analyse a dataset to extract insights. It's essential to think out loud and demonstrate our problem-solving process so that the interviewer can see our logical thinking in action.
