Senior Product Manager – Consumer LifecycleLocation: London, United Kingdom Employment type: Permanent, full-time, Office firstThis role does not support Visa sponsorship and candidates must have the right to work in the UK.Team descriptionThe Consumer Lifecycle team owns the product experience that turns SumUp app signups into active, transacting customers
The following information aims to provide potential candidates with a better understanding of the requirements for this role.
- from onboarding through to first transaction and ongoing engagement. As the sole Product Manager for consumer activation and engagement, you will own that funnel end to end, improving conversion at every stage. What you'll doOwn the consumer onboarding funnel end to end: signup, identity verification (KYC), first funding, first transaction and habitual useIdentify and ship product improvements at the biggest drop-off points, starting with the gap between KYC completion and first transactionBalance fraud and verification controls with a smooth, user-friendly product experienceRun discovery, experimentation and iteration cycles against activation targets, and report progress to consumer leadershipYou'll be great for this role if…Experience leading a consumer product area with clear commercial and KPI accountabilityStrong track record of prioritising effectively across competing demands from multiple teams and stakeholdersExperience driving engagement or retention within a consumer-facing mobile app used at scaleComfort balancing risk or compliance requirements against a smooth, user-friendly product experienceAbility to build strong relationships across engineering, design, data and marketing, and communicate progress clearly to leadershipWhy you should join SumUpð Opportunity to work with a truly global, multicultural team from our London Bridge location.
This role involves an office-first setupð Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embracedð Enrolment onto our Virtual Stock Option programme: you will own a stake in SumUp's future successð Generous time off: enjoy 28 days of paid leave, plus
Senior Product Manager - Consumer Lifecycle in Kennington employer: SumUp
At SumUp, we pride ourselves on being an exceptional employer, offering a vibrant and inclusive work culture that champions diversity and fosters personal and professional growth. As an Engineering Manager, you'll lead a high-performing team in a home-based environment, enjoying generous benefits such as 28 days of paid leave, health cover, and a stake in the company's future success through our VSOP program. Join us to make a meaningful impact while collaborating with passionate individuals dedicated to empowering local communities and small businesses.
