At a Glance
- Tasks: Lead and optimise sales operations across Telesales and Key Accounts in multiple European markets.
- Company: Join SumUp, a global leader empowering small businesses with innovative financial tools.
- Benefits: Enjoy 28 days paid leave, private health insurance, and a generous retirement scheme.
- Other info: Be part of a diverse team committed to inclusivity and continuous learning.
- Why this job: Take ownership of a pivotal role driving real change and initiatives in a dynamic environment.
- Qualifications: Significant experience in sales operations and strong analytical skills required.
The predicted salary is between 75600 - 92400 £ per year.
Direct Sales at SumUp spans Telesales and Key Accounts teams across multiple European markets, each led locally rather than by one central head, so you'll be the driver of keeping priorities, performance and ways of working aligned across the whole channel. You'll step into a pivotal year: Key Accounts is being scaled up, Telesales is shifting further into outbound selling, and new AI tools are being tested to help reps work smarter. This is a 12 month assignment covering parental leave, giving you full ownership of a senior, cross market leadership role with real initiatives to drive and a team to lead, not just a holding position.
What you'll do:
- Build one clear view of how Telesales and Key Accounts are performing, spotting issues and improvement opportunities early.
- Run the channel's quarterly goal setting and keep initiatives on track, flagging risks and decisions before they become blockers.
- Lead change across the channel, from readiness and communication to checking that new ways of working actually stick.
- Turn feedback from sales teams into a prioritised list of fixes and improvements, working closely with the Enablement team.
- Coordinate initiatives across Pricing, Commercial Planning, Analytics and other partner teams so every workstream has what it needs to launch.
- Lead and develop a small team of sales excellence specialists, taking on the most complex initiatives personally.
What you’ll bring:
- Significant experience leading sales operations, commercial operations, revenue operations or a similar function at a senior level, ideally including people leadership.
- Proven track record of partnering with senior Sales leaders to shape channel strategy and turn business priorities into clear, actionable goals.
- Strong skills in commercial performance analysis, able to read funnel, revenue and productivity data and translate it into practical recommendations.
- Confidence influencing senior stakeholders across Sales, Product, Marketing and Finance without relying on direct authority.
- Comfort working through ambiguity while leading complex, cross functional programmes from strategy through to execution.
Nice to have: fluency in French, German, Spanish or Italian.
Why you should join SumUp:
- Opportunity to work with a truly global, multicultural team from our central London Bridge location, wrapped in historic charm and modern flair. This involves an office-first setup.
- Commitment to Diversity and Inclusion: be part of a workplace that values and promotes diversity, fostering an inclusive environment where everyone's perspectives are respected and embraced.
- Enrolment onto our Virtual Stock Option programme: you will own a stake in SumUp's future success.
- Generous time off: enjoy 28 days of paid leave, plus bank holidays and special leaves.
- A dedicated annual L&D budget for attending conferences and/or advancing your career through further education.
- Health matters: private health insurance, including optical and dental.
- Life made easier: salary-sacrifice commuter benefits via Gogeta.
- Financial security: retirement scheme (SumUp matches 7% when you contribute 5%).
- Peace of mind: life insurance from MetLife for 2× your salary.
- Break4me: 1-month sabbatical after 3 years of service.
- Referral Bonus: earn additional rewards by referring talented individuals to join the SumUp team.
About SumUp:
Be empowered to do more that matters. At SumUp, we're on a mission to empower small businesses across the globe by providing simple and affordable tools that allow them to thrive. Today, over 4 million businesses in 39 markets rely on SumUp as their financial partner to manage payments, finance and customer relationships. Our commitment to small businesses is reflected in our diverse team of over 4,000 SumUppers from over 90 nationalities, united by global collaboration and an innovative mindset. Our core values lay the foundation for who we are and what we stand for, shaping our work culture and driving our success. We foster inclusivity and a continuous learning culture, providing a safe space for personal and professional growth. Our differences make us unique and strong as we strive to create an environment where everyone belongs and feels supported, no matter how they identify.
SumUp is proud to be an Equal Employment Opportunity employer, actively seeking and embracing diversity in our workforce. We don't make hiring or employment decisions based on race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. Our commitment extends beyond recruitment to creating a safe and respectful workplace where harassment of any form is strictly prohibited.
Job Application Tip: We recognise that candidates feel they need to meet 100% of the job criteria in order to apply for a job. Please note that this is only a guide. If you don’t tick every box, it’s ok too because it means you have room to learn and develop your career at SumUp.
Head Of Direct Sales Excellence in London employer: SumUp Inc.
At SumUp, we pride ourselves on being an exceptional employer, offering a vibrant work culture in the heart of London that champions diversity and inclusion. Our employees benefit from generous time off, a dedicated learning budget, and the opportunity to own a stake in our future success through our Virtual Stock Option programme. With a commitment to personal and professional growth, we provide a supportive environment where every team member can thrive and contribute to empowering small businesses globally.
StudySmarter Expert Advice🤫
We think this is how you could land Head Of Direct Sales Excellence in London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Head Of Direct Sales Excellence at SumUp Inc., presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including SumUp Inc.. Tailor your message to explain why you’re drawn to them and how you can contribute as a Head Of Direct Sales Excellence. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Head Of Direct Sales Excellence in London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for SumUp Inc.:When writing your cover letter, make sure to tailor your message specifically for SumUp Inc.. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at SumUp Inc.
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show SumUp Inc. that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show SumUp Inc. that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with SumUp Inc.’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
