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- Tasks: Lead global communication strategies and enhance customer support experiences.
- Company: A leading financial solutions provider committed to empowerment and inclusion.
- Benefits: Generous benefits, diverse workplace, and opportunities for professional growth.
- Why this job: Make a real impact on customer experience in a dynamic environment.
- Qualifications: Over 4 years of experience in strategic roles and strong communication skills.
- Other info: Join a collaborative team focused on innovation and customer satisfaction.
The predicted salary is between 36000 - 60000 £ per year.
A leading financial solutions provider is seeking a Customer Experience & Communications Strategy Manager in London. The role involves owning the global communication strategy, enhancing customer support experiences, and collaborating across teams.
Ideal candidates will possess over 4 years of experience in strategic roles like product management and be skilled in creating clear communication strategies.
This position offers a diverse workplace and a commitment to empowerment and inclusion, with generous benefits and opportunities for growth.
Global CX & Communications Strategy Lead employer: SumUp Inc.
Contact Detail:
SumUp Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global CX & Communications Strategy Lead
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We can’t stress enough how personal connections can open doors for you.
✨Tip Number 2
Prepare for interviews by researching the company’s values and recent projects. We want you to show that you’re not just another candidate but someone who truly understands their mission and can contribute to their goals.
✨Tip Number 3
Practice your communication skills! Since this role is all about strategy and clear messaging, we suggest you rehearse common interview questions and articulate your thoughts clearly. It’ll make a world of difference.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you stand out, and applying directly shows your enthusiasm for the role. Let’s get you that dream job!
We think you need these skills to ace Global CX & Communications Strategy Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your strategic roles and any relevant achievements that showcase your ability to enhance customer experiences.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for the Global CX & Communications Strategy Lead role. Share specific examples of how you've successfully developed communication strategies in the past.
Showcase Your Collaboration Skills: Since this role involves working across teams, emphasise your experience in collaboration. Mention any cross-functional projects you've led or contributed to, demonstrating your ability to work well with others.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at SumUp Inc.
✨Know Your Stuff
Make sure you thoroughly understand the company's communication strategy and customer experience goals. Research their recent initiatives and be ready to discuss how your experience aligns with their needs.
✨Showcase Your Experience
Prepare specific examples from your past roles that demonstrate your strategic thinking and product management skills. Highlight how you've successfully enhanced customer support experiences in previous positions.
✨Collaboration is Key
Since the role involves working across teams, be prepared to discuss how you've effectively collaborated with different departments. Share stories that illustrate your ability to build relationships and drive results through teamwork.
✨Embrace Diversity and Inclusion
Familiarise yourself with the company's commitment to empowerment and inclusion. Be ready to share your thoughts on how diverse perspectives can enhance customer experience and communication strategies.
