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For Companies At a Glance
- Tasks: Guide customers through integration, provide technical support, and enhance product offerings.
- Company: Sumsub is a leading verification platform with over 4000 clients across various industries.
- Benefits: Enjoy remote work, flexible hours, extra days off, and team offsites.
- Why this job: Make a real impact by protecting millions of users and collaborating on international projects.
- Qualifications: 3 years of experience in software design, strong coding skills, and problem-solving abilities.
- Other info: Join a diverse team committed to innovation and inclusivity.
The predicted salary is between 43200 - 72000 £ per year.
Sumsub is the one verification platform to secure the whole user journey. With Sumsub’s customizable KYC, KYB, transaction monitoring and fraud prevention solutions, you can orchestrate your verification process, welcome more customers worldwide, meet compliance requirements, reduce costs and protect your business.
Sumsub has over 4000 clients across the fintech, crypto, transportation, trading and gaming industries including Duolingo, Bitpanda, Wirex, Avis, Exness, Flippa, italki, Bybit, LBANK, Gett, Kaizen Gaming, and TransferGo.
Our products are recognised by industry leaders like Gartner's Magic Quadrant, Forrester Wave and Frost Radar.
We are looking for a Solution Architect (EMEA) to guide customers through the integration process, providing technical support and ensuring seamless implementation. You will help design the best integration approach, test solutions, and collaborate with the product team to enhance our offerings. This role requires strong communication skills, technical expertise, and a problem-solving mindset to bridge customer needs with product capabilities.
What You Will Be Doing:
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Communicating with the customers and assisting them with technical questions during the integration stage
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Helping to select the best approach to build the desired integration scheme
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Testing integrations
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Communicating with the product team on product development
About You:
- Prior relevant experience as a Solution Engineer / Solution Architect / Technical Support in various software designs, languages, and architecture (Ideally 3 years of experience)
- In-depth understanding of coding languages (JavaScript)
- Notion of various operating systems and databases
- Ability to work independently and solve tasks in a short time and under the pressure of a highly competitive market
What We Offer:
- Fully remote and flexible working schedule, with access to a coworking space (in some locations).
- Working with a product that matters. Our technology helps to protect millions of users and lots of online services worldwide.
- International project. Our team works from offices in Berlin, Limassol, London, and Miami, our customers are spread from Mexico and the USA to Hong Kong, South Korea, and Singapore.
- 1 extra day off to celebrate your birthday.
- 7 additional days to enjoy the Christmas & New Year holidays.
- 7 days of sick leave (without the need for documentation).
- Regular, fully covered team offsites to connect and collaborate.
- Learning opportunities and support to attend industry events with the team.
The hiring stages: TA screening -> Hiring Manager Interview -> Final Interview.
Sounds like a great opportunity for your career development? Then go ahead and apply!
We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities and perspectives. Join us in shaping the future inclusively.
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Solution Architect (EMEA) (London) employer: Sumsub
Contact Detail:
Sumsub Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solution Architect (EMEA) (London)
✨Tip Number 1
Familiarise yourself with Sumsub's products and services. Understanding their KYC, KYB, and fraud prevention solutions will help you demonstrate your knowledge during interviews and show how you can contribute to their mission.
✨Tip Number 2
Brush up on your technical skills, especially in JavaScript and various software architectures. Being able to discuss your experience with coding languages and integration processes will set you apart from other candidates.
✨Tip Number 3
Prepare to showcase your problem-solving abilities. Think of examples from your past experiences where you successfully navigated challenges in technical support or solution architecture, as this role requires a strong problem-solving mindset.
✨Tip Number 4
Highlight your communication skills. Since the role involves liaising with customers and the product team, being able to articulate complex technical concepts clearly will be crucial. Practice explaining technical ideas in simple terms.
We think you need these skills to ace Solution Architect (EMEA) (London)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Solution Architect position at Sumsub. Tailor your application to highlight how your skills and experiences align with their needs.
Highlight Relevant Experience: In your CV and cover letter, emphasise your prior experience as a Solution Engineer or Solution Architect. Be specific about your technical skills, particularly in coding languages like JavaScript, and any relevant projects you've worked on.
Showcase Problem-Solving Skills: Since the role requires a problem-solving mindset, include examples in your application that demonstrate how you've successfully tackled challenges in previous roles, especially in high-pressure environments.
Craft a Compelling Cover Letter: Write a personalised cover letter that not only outlines your qualifications but also expresses your enthusiasm for working with Sumsub. Mention their commitment to diversity and inclusion, and how you can contribute to their innovative culture.
How to prepare for a job interview at Sumsub
✨Understand the Product
Before your interview, make sure you have a solid understanding of Sumsub's verification platform and its features. Familiarise yourself with KYC, KYB, transaction monitoring, and fraud prevention solutions to demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Technical Skills
As a Solution Architect, you'll need to highlight your technical expertise, especially in coding languages like JavaScript. Be prepared to discuss your previous experiences and how they relate to the integration processes you'll be guiding customers through.
✨Prepare for Problem-Solving Scenarios
Expect to face questions that assess your problem-solving abilities. Think of examples from your past work where you've successfully navigated challenges, particularly in high-pressure situations, and be ready to share these stories.
✨Communicate Effectively
Strong communication skills are crucial for this role. Practice articulating complex technical concepts in a way that's easy for non-technical stakeholders to understand. This will show your ability to bridge customer needs with product capabilities.
