At a Glance
- Tasks: Support team travel by managing bookings and assisting with admin tasks.
- Company: Join a leading verification platform with a remote-first culture.
- Benefits: Enjoy flexible hours, extra time off, and a supportive work environment.
- Other info: Be part of a diverse team that values individuality and growth.
- Why this job: Make a real impact on global travel experiences while working remotely.
- Qualifications: Organised, detail-oriented, and comfortable with online tools.
The predicted salary is between 25000 - 30000 £ per year.
Sumsub is a leading full-cycle verification platform that enables scalable compliance. From identity and business verification to ongoing monitoring, our platform adapts to different risk appetites and market demands, ensuring global compliance. It allows customizing analytics and workflows with a no-code interface. Over 4,000 clients trust Sumsub to accelerate growth, prevent fraud, and maintain compliance worldwide. We are looking for a proactive and organized Junior Travel Support Specialist to join our Travel Team. In this role, you will play a key part in ensuring smooth travel experiences for our team members globally, handling everything from daily administrative tasks to supporting major company meet-ups.
What You Will Be Doing:
- Onboarding: Set up and manage traveler profiles for new employees on booking platforms.
- Booking Assistance: Help book simple flight and hotel itineraries for team members.
- Data Tracking: Maintain and update Excel/Google Sheets trackers for events and meet-ups.
- Feedback & Surveys: Send out travel surveys, collect responses, and follow up with employees.
- Employee Support: Act as the first point of contact for basic travel-related questions.
- Team Assistance: Support the Travel Team with daily admin tasks and help during peak periods or special events.
About You:
- Highly organized, detail-oriented, and able to multitask in a fast-paced environment.
- Comfortable working with Excel/Google Sheets and basic online tools.
- A positive team player with a strong willingness to learn and adapt.
- Fluent in English; knowledge of any additional languages is a big plus.
Nice to have:
- Prior experience in admin support, customer service, or the travel industry.
What We Offer:
- Remote-first, trust-based culture. Work from the place that works best for you.
- True flexibility. You can adjust your working hours when needed, as long as your day stays productive and in sync with the team.
- Extra time off. Your birthday is a holiday here, along with 10 personal days each year, seven sick days without paperwork, and extra time to enjoy Christmas and New Year.
- Work that matters. Our mission is to build a digital world that is secure, accessible and inclusive for everyone.
- Compensation. We offer fair and transparent pay, benchmarked to the market.
- Truly global. We work across continents and time zones, with teammates and customers from all over the world.
- Growth built in. Clear goals, open feedback and personal development plans.
- Team offsites. Trips are fully covered, so you can meet, collaborate, and recharge together.
- Getting you set up. We make sure you have access to the tools and hardware you need to do your work well.
- Friendly by design. We keep things human, open and kind.
The hiring stages: TA screening -> Hiring Manager Interview -> Assignment -> Final Interview. Sounds like a great opportunity for your career development? Then go ahead and apply! We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce.
Remote Travel Support Specialist - Entry Level employer: Sumsub
At Sumsub, we pride ourselves on being a remote-first employer that champions flexibility and work-life balance. Our supportive culture fosters personal growth through clear goals and development opportunities, while our commitment to diversity ensures a welcoming environment for all. With unique benefits like extra time off for your birthday and fully covered team offsites, we create meaningful experiences that empower our employees to thrive both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Travel Support Specialist - Entry Level
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the travel industry. A personal recommendation can go a long way in landing that interview.
✨Tip Number 2
Prepare for those interviews! Research Sumsub and understand their mission and values. Think about how your skills align with the role of a Travel Support Specialist and be ready to share examples from your past experiences.
✨Tip Number 3
Show off your organisational skills! During interviews, highlight your ability to multitask and manage data effectively. Maybe even bring along a sample tracker you've created to demonstrate your proficiency with Excel or Google Sheets.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows your enthusiasm for the role and keeps you fresh in their minds.
We think you need these skills to ace Remote Travel Support Specialist - Entry Level
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Travel Support Specialist role. Highlight any relevant experience, especially in admin support or customer service, and show us how your skills align with what we're looking for.
Show Your Organisational Skills:Since this role requires a high level of organisation, give us examples of how you've managed multiple tasks or projects in the past. We want to see that you can juggle responsibilities like a pro!
Be Yourself:We love individuality! Don’t be afraid to let your personality shine through in your application. Share your passion for travel and how you can contribute to our friendly team culture.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and get back to you quicker. We can't wait to hear from you!
How to prepare for a job interview at Sumsub
✨Know the Company Inside Out
Before your interview, take some time to research Sumsub and its verification platform. Understand their mission, values, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Organisational Skills
As a Junior Travel Support Specialist, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight your proficiency with Excel and Google Sheets, as these tools will be essential in your role.
✨Prepare for Common Questions
Anticipate questions related to travel support and customer service. Think about how you would handle basic travel-related queries or assist team members with bookings. Practising your responses can help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for booking, or how they measure success in the role. This shows that you’re engaged and eager to learn more about the position.
