At a Glance
- Tasks: Support team travel by managing bookings and handling administrative tasks.
- Company: Join a leading verification platform with a remote-first culture.
- Benefits: Enjoy flexible hours, extra time off, and a supportive work environment.
- Other info: Be part of a diverse team that values individuality and growth.
- Why this job: Make a real impact on global travel experiences while working from anywhere.
- Qualifications: Organised, detail-oriented, and comfortable with Excel/Google Sheets.
The predicted salary is between 25000 - 30000 £ per year.
Sumsub is a leading full-cycle verification platform that enables scalable compliance. From identity and business verification to ongoing monitoring, our platform adapts to different risk appetites and market demands, ensuring global compliance. It allows customizing analytics and workflows with a no-code interface. Over 4,000 clients trust Sumsub to accelerate growth, prevent fraud, and maintain compliance worldwide.
Now we are looking for a proactive and organized Junior Travel Support Specialist to join our Travel Team. In this role, you will play a key part in ensuring smooth travel experiences for our team members globally, handling everything from daily administrative tasks to supporting major company meet-ups.
What You Will Be Doing:
- Onboarding: Set up and manage traveler profiles for new employees on booking platforms.
- Booking Assistance: Help book simple flight and hotel itineraries for team members.
- Data Tracking: Maintain and update Excel/Google Sheets trackers for events and meet-ups.
- Feedback & Surveys: Send out travel surveys, collect responses, and follow up with employees.
- Employee Support: Act as the first point of contact for basic travel-related questions.
- Team Assistance: Support the Travel Team with daily admin tasks and help during peak periods or special events.
About You:
- Highly organized, detail-oriented, and able to multitask in a fast-paced environment.
- Comfortable working with Excel/Google Sheets and basic online tools.
- A positive team player with a strong willingness to learn and adapt.
- Fluent in English; knowledge of any additional languages is a big plus.
Nice to have:
- Prior experience in admin support, customer service, or the travel industry.
What We Offer:
- Remote-first, trust-based culture.
- True flexibility with working hours.
- Extra time off including your birthday as a holiday.
- Work that matters with a real impact on how people experience trust online.
- Fair and transparent pay, benchmarked to the market.
- Global collaboration across continents and time zones.
- Growth built in with clear goals and personal development plans.
- Team offsites for collaboration and recharge.
- Access to the tools and hardware needed for your work.
- A friendly and inclusive workplace culture.
The hiring stages: TA screening -> Hiring Manager Interview -> Assignment -> Final Interview.
We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities and perspectives.
Remote Travel Support Specialist - Entry Level in London employer: Sumsub
At Sumsub, we pride ourselves on being a remote-first employer that champions flexibility and work-life balance. Our supportive culture fosters personal growth through clear goals and development opportunities, while our commitment to diversity ensures a welcoming environment for all. With unique benefits like extra time off for your birthday and fully covered team offsites, we create a meaningful workplace where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Remote Travel Support Specialist - Entry Level in London
✨Tip Number 1
Network like a pro! Reach out to people in the travel industry or those already working at Sumsub. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for your interviews by practising common questions related to travel support. Think about how you’d handle booking issues or employee queries, and be ready to share your ideas!
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed tasks or projects in the past. This will demonstrate that you’re the detail-oriented person they need.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Sumsub team!
We think you need these skills to ace Remote Travel Support Specialist - Entry Level in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your skills that match the role of a Junior Travel Support Specialist. We want to see how your experience aligns with our needs, so don’t hold back on showcasing your organisational skills and attention to detail!
Show Your Enthusiasm:Let your passion for travel and support shine through in your application. We love candidates who are proactive and eager to learn, so share any relevant experiences or interests that demonstrate your commitment to making travel smooth for others.
Keep It Clear and Concise:When writing your application, clarity is key! Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read, so keep it neat and to the point while still showing off your personality.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be able to follow the application process step-by-step. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Sumsub
✨Know the Company Inside Out
Before your interview, take some time to research Sumsub and its verification platform. Understand their mission, values, and the services they offer. This will not only help you answer questions more effectively but also show your genuine interest in the role.
✨Showcase Your Organisational Skills
As a Junior Travel Support Specialist, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight your proficiency with Excel and Google Sheets, as these tools will be essential in your role.
✨Prepare for Common Questions
Anticipate questions related to travel support and customer service. Think about how you would handle common travel-related queries or booking challenges. Practising your responses can help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for travel management, or how success is measured in this role. This shows that you’re engaged and eager to learn more about the position.
