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For Companies At a Glance
- Tasks: Support veterinary practices by promoting services and building key account relationships.
- Company: Part of the Swedencare family, dedicated to quality veterinary care.
- Benefits: Company pension scheme, 25 days annual leave, and a supportive team environment.
- Why this job: Make a real difference in veterinary care while developing your professional skills.
- Qualifications: Degree in Science or Veterinary-related field preferred; strong communication skills essential.
- Other info: Field-based role with opportunities for travel and career growth.
The predicted salary is between 36000 - 60000 £ per year.
About Summit
Part of the Swedencare family, we provide veterinary surgeons with exceptional quality veterinary specials. We are passionate about supporting vets in caring for their patients when an unmet treatment need exists. Our vision is to remain agile and responsive to emerging clinical needs, while maintaining the highest standards of manufacturing, quality management and customer care. We offer a wide range of dosage forms that can be relied on when licensed options are not suitable for a patient.
Our Values
Professionalism and integrity - at the heart of everything we do.
Quality without compromise - from every aspect of our business.
Supporting veterinary surgeons - in caring for their patients.
We work in partnership with our customers - we accomplish more when we work together.
We respect and encourage one another - to bring out the best in each of us.
Reporting to the Commercial Sales Senior Manager you will be part of a small but strong, friendly and experienced team. This is a field based position working in the designated region. You may from time to time be called to operate beyond this region. (More information on the territory is available upon request.)
Your primary focus will be supporting practices by:
- Raising awareness of our services and through education, empowering vets to feel confident in prescribing under the cascade.
Core Responsibilities
- Proactively analyse the region’s veterinary practice and key account profiles to identify potential opportunities for customer account development and growth.
- Professionally promote the service offered by Summit and our brand values in order to enhance our presence and grow the customer base regionally.
- Develop and manage the regional key account relationships, existing customer relationships and build relationships with KOLs, key decision makers and influencers.
- Organise/support local CPD/conferences when appropriate to allow engagement with practices in the region.
- Contribute to and implement strategies for regional business development.
- Implement customer focussed and collaborative call activity (in person/virtual).
- Develop and maintain customer profiles, keeping accurate records of all activity in the field.
- Establish and maintain long term customer focussed relationships, identifying customer needs and opportunities to add value.
- Work to develop a strong understanding of those needs, meeting them with minimal effort and adapting strategy to individual customers and situations.
- Work collaboratively with team members across the business to deliver the highest quality service, with the aim of continuous improvement in customer outcomes.
- Collate customer feedback and opportunities, contributing to improvement planning including informing product development and operational planning.
- Travel regularly to industry trade shows and events as required to promote the company interests and enhance the brand profile.
- Provide input to customer communications and marketing support materials to ensure our value and positioning is well supported.
- Maintain a strong knowledge of the product portfolio and the wider market.
- Operate within full compliance of all relevant regulation, internal SOPs and quality standards.
- Remain familiar with the company’s responsibilities in relation to pharmacovigilance, ensuring any information received concerning safety, efficacy or suspected adverse events is reported to the appropriate person in a timely manner.
- Maintain excellent applied knowledge of the Veterinary Medicines Regulations, the Prescribing Cascade and all related regulations, guidelines and codes of conduct.
- Plan and prioritise own work diary.
- Manage and justify expenditure for field activities, feeding back relevant information to measure and improve effectiveness.
- All other duties as requested by management.
About You
- Credibility and educational skills within the industry.
- Excellent interpersonal skills.
- Effective verbal and written communication skills, maintained in a fast-paced environment.
- Logical approach to problem solving and ability to deliver satisfactory outcomes for complex enquiries.
- Ability to maintain an independent schedule with little or no supervision.
- A Science or Veterinary/Veterinary Nursing related degree would be advantageous e.g. Animal Science, Bioscience, Equine Science, as well as territory management experience in the companion animal and/or equine sector.
- NCAH and/or RAMA qualification advantageous but not essential.
Our Package
Company pension scheme
25 days annual leave (and bank holidays)
Business Account Manager - Scotland, Northern England & Northern Ireland employer: Summit Veterinary Pharmaceuticals Ltd
Contact Detail:
Summit Veterinary Pharmaceuticals Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Account Manager - Scotland, Northern England & Northern Ireland
✨Tip Number 1
Get to know the company inside out! Research Summit's values and services so you can chat confidently about how you can contribute. This shows you're genuinely interested and ready to hit the ground running.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to account management. Think about how you can demonstrate your problem-solving skills and customer focus, as these are key in this role.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. Plus, it shows you’re proactive and keen to join the team!
We think you need these skills to ace Business Account Manager - Scotland, Northern England & Northern Ireland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Business Account Manager role. Highlight any relevant experience in veterinary services or account management to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about supporting veterinary surgeons and how your values align with ours. Keep it engaging and personal!
Showcase Your Communication Skills: Since effective communication is key in this role, make sure your written application is clear and professional. Use concise language and check for any typos – we want to see your attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Summit Veterinary Pharmaceuticals Ltd
✨Know Your Stuff
Make sure you have a solid understanding of Summit's products and services. Familiarise yourself with the veterinary industry, especially the challenges vets face. This will help you demonstrate your credibility and show that you're genuinely interested in supporting their needs.
✨Build Rapport
During the interview, focus on building a connection with your interviewer. Use your excellent interpersonal skills to engage them in conversation. Ask questions about their experiences at Summit and share relevant anecdotes from your own background to create a friendly atmosphere.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss specific examples where you've successfully solved complex problems in previous roles. Highlight your logical approach and how you delivered satisfactory outcomes. This will showcase your ability to handle the challenges of the Business Account Manager role.
✨Plan Your Questions
Have a list of thoughtful questions ready to ask at the end of the interview. Inquire about the company's future plans, team dynamics, or how they measure success in the role. This shows your enthusiasm and helps you assess if Summit is the right fit for you.
