At a Glance
- Tasks: Support a busy team with admin tasks and keep data organised.
- Company: Join a stable workplace that values reliability and organisation.
- Benefits: Part-time role with long-term stability and growth opportunities.
- Other info: Ideal for those looking to develop their skills in a supportive environment.
- Why this job: Perfect for detail-oriented individuals who love working with spreadsheets.
- Qualifications: Strong admin experience and confidence in Excel required.
We’re looking for a reliable, organised administrator who enjoys working with spreadsheets, keeping information accurate and supporting a busy team.
This part-time permanent role is ideal for someone with solid admin experience who wants a stable, long-term position.
The Role
You’ll provide general administrative support across the team, with a strong focus on maintaining and updating Excel spreadsheets.
You’ll help keep records organised, track information, produce simple reports and handle day-to-day admin tasks.
Main Duties
- Update and maintain Excel spreadsheets
- Input, check and organise data
- Produce basic reports and summaries
- Keep records accurate and up to date
- Handle incoming queries and emails
- Support the team with general admin tasks
- File, organise and manage documentation
- What You Need
- Strong admin experience
- Confident using Excel (sorting, filtering, formulas, formatting)
- Good Microsoft Office skills
- Excellent organisation and attention to detail
- Ability to prioritise and work independently
- Willingness to learn new systems
Desirable
- Experience working with data or reporting
- Background in an office or administrative environment
Administration Assistant in Northampton employer: Summit Recruiters
As a Workforce Compliance Administrator, you will thrive in a supportive and collaborative environment that values accuracy and attention to detail. Our company offers flexible part-time hours, fostering a work-life balance while providing opportunities for professional growth and development. Located in a vibrant area, we pride ourselves on our inclusive culture and commitment to employee well-being, making us an excellent employer for those seeking meaningful and rewarding work.
StudySmarter Expert Advice🤫
We think this is how you could land Administration Assistant in Northampton
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Summit Recruiters and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Summit Recruiters and let us see your personality shine through!
We think you need these skills to ace Administration Assistant in Northampton
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Summit Recruiters.
Get Familiar with Our Brand:Before applying, take some time to learn about Summit Recruiters and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Summit Recruiters
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Summit Recruiters.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Summit Recruiters will surely appreciate.
