Customer Service Coordinator

Customer Service Coordinator

Full-Time 22000 - 28000 Β£ / year (est.) No working from home possible
Summit Recruiters

At a Glance

  • Tasks: Provide top-notch customer support and assist the sales team in a friendly environment.
  • Company: Join a welcoming team in Kettering focused on customer satisfaction.
  • Benefits: Full training provided, career development opportunities, and a supportive work culture.
  • Other info: Great opportunity to build relationships and grow within the company.
  • Why this job: Kickstart your career in customer service and make a real difference for customers.
  • Qualifications: Proactive attitude and a passion for helping others.

The predicted salary is between 22000 - 28000 Β£ per year.

Are you a proactive individual with a passion for customer service?

Are you looking for a career where you can learn and develop?

My successful client is looking for an efficient and effective team player who wants to learn how to provide a pro-active and comprehensive customer support service to partners across the UK.

This is a great opportunity to work with one of the friendliest teams in Kettering with full training provided.

The role: * Handle incoming telephone calls from customers, ensuring calls are answered promptly and professionally * Processing all orders gained by the sales team ensuring all information is gathered from the customer and documented accurately * Update local systems ensuring that full details are maintained of contact with customers and relevant notes of any discussions * Maintain customer service emails and ensure that responses are provided within a timely manner * Provide technical advice and guidance to customers where there is concern over the suitability of orders * Liaise with and support the sales team * Maintain strong working relationships with existing customers developing positive relationships with new partners to ensure long term success Ad-hoc: * Undertake administration tasks such as order filing as and when required * Support the Customer Service Supervisor in developing strategies and initiatives to ensure the function is able to provide outstanding serv...

Customer Service Coordinator employer: Summit Recruiters

As a Workforce Compliance Administrator, you will thrive in a supportive and collaborative environment that values accuracy and attention to detail. Our company offers flexible part-time hours, fostering a work-life balance while providing opportunities for professional growth and development. Located in a vibrant area, we pride ourselves on our inclusive culture and commitment to employee well-being, making us an excellent employer for those seeking meaningful and rewarding work.

Summit Recruiters

Contact Details:

Summit Recruiters Recruitment Team

We think you need these skills to ace Customer Service Coordinator

Customer Service Skills
Proactive Approach
Effective Communication
Order Processing
Attention to Detail
Technical Advice
Relationship Building