At a Glance
- Tasks: Provide top-notch customer support and assist the sales team in a friendly environment.
- Company: Join a welcoming team in Kettering focused on customer satisfaction.
- Benefits: Full training provided, career development opportunities, and a supportive work culture.
- Other info: Great opportunity to build relationships and grow within the company.
- Why this job: Kickstart your career in customer service and make a real difference for customers.
- Qualifications: Proactive attitude and a passion for helping others.
The predicted salary is between 22000 - 28000 Β£ per year.
Are you a proactive individual with a passion for customer service?
Are you looking for a career where you can learn and develop?
My successful client is looking for an efficient and effective team player who wants to learn how to provide a pro-active and comprehensive customer support service to partners across the UK.
This is a great opportunity to work with one of the friendliest teams in Kettering with full training provided.
The role: * Handle incoming telephone calls from customers, ensuring calls are answered promptly and professionally * Processing all orders gained by the sales team ensuring all information is gathered from the customer and documented accurately * Update local systems ensuring that full details are maintained of contact with customers and relevant notes of any discussions * Maintain customer service emails and ensure that responses are provided within a timely manner * Provide technical advice and guidance to customers where there is concern over the suitability of orders * Liaise with and support the sales team * Maintain strong working relationships with existing customers developing positive relationships with new partners to ensure long term success Ad-hoc: * Undertake administration tasks such as order filing as and when required * Support the Customer Service Supervisor in developing strategies and initiatives to ensure the function is able to provide outstanding serv...
Customer Service Coordinator employer: Summit Recruiters
As a Workforce Compliance Administrator, you will thrive in a supportive and collaborative environment that values accuracy and attention to detail. Our company offers flexible part-time hours, fostering a work-life balance while providing opportunities for professional growth and development. Located in a vibrant area, we pride ourselves on our inclusive culture and commitment to employee well-being, making us an excellent employer for those seeking meaningful and rewarding work.