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- Tasks: Engage with clients, manage orders, and upsell products without cold calling.
- Company: Join a friendly, professional company with a strong customer base and growth opportunities.
- Benefits: Enjoy a competitive salary, bonuses, private healthcare, and 25+ days holiday.
- Why this job: Develop your sales skills in a supportive environment while building lasting client relationships.
- Qualifications: Customer-focused experience, problem-solving skills, and excellent IT abilities required.
- Other info: In-house training provided and a ready-made client portfolio to work with.
The predicted salary is between 20800 - 29000 £ per year.
Are you an enthusiastic and innovative relationship builder looking for a new fast paced challenge which will enhance your customer interaction and sales skills without any cold calling? Are you a confident and engaging customer focussed \’go getter’ who wants to take your career to the next level? Look no further this is the role for you. My very professional, friendly, and successful client have a large and consistent customer base, alongside the continued development of existing clients. This highly professional company has created an additional 2 roles for client account managers to assist with the relationship building, orders and upselling of products and services. This is a terrific opportunity to join and assist with the company\’s next stage of growth at the same time providing you with the opportunity to develop your consultative relationship management skills. The Client Account Manager\’s responsibilities will be: * Sales of products and services * Generating quotations * Delivering excellent customer service * Taking and processing orders from current clients * Supporting the external sales team * Growing the business by upselling and cross-selling To help you succeed our client will provide: * In-house training in specialist sectors to develop and extend your knowledge * A ready-made client portfolio of customer contacts to service and develop * General support and progress updates * Structured admin resources such as CRM tools Experience required: * Customer focussed track record * Capable of analysis and problem solving * Experience in a tangible product-based industry an advantage * Excellent IT skills * Team player with proactive, confident and assertive communication ability In return for your hard work, our client offers: * Starting basic salary between £26,000 – £29,000K + excellent bonus and commission * Excellent pension scheme & private healthcare * 25 days + bank holidays annual holiday entitlement * Excellent career progression If you have a proven track record in a customer service or sales motivated environment, your own transport and the desire to develop your skills to the highest level please press apply
Client Account Manager employer: Summit Recruiters
Contact Detail:
Summit Recruiters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Account Manager
✨Tip Number 1
Research the company thoroughly before your interview. Understand their products, services, and customer base. This will help you tailor your responses and demonstrate your genuine interest in the role.
✨Tip Number 2
Prepare specific examples from your past experiences that showcase your customer service skills and ability to upsell. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Tip Number 3
Practice your communication skills. As a Client Account Manager, you'll need to engage confidently with clients. Role-playing scenarios with a friend can help you feel more comfortable and articulate during the actual interview.
✨Tip Number 4
Network with current or former employees of the company on platforms like LinkedIn. They can provide valuable insights into the company culture and expectations, which can give you an edge in your application process.
We think you need these skills to ace Client Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service and sales experience. Use specific examples that demonstrate your relationship-building skills and any achievements in upselling or cross-selling.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention how your proactive communication style and problem-solving abilities align with the responsibilities of a Client Account Manager.
Highlight Relevant Experience: In your application, emphasise any experience you have in a tangible product-based industry. Discuss how this experience has prepared you for the challenges of managing client accounts.
Showcase Your IT Skills: Since excellent IT skills are required, mention any relevant software or CRM tools you are familiar with. This will demonstrate your readiness to utilise structured admin resources effectively.
How to prepare for a job interview at Summit Recruiters
✨Showcase Your Relationship-Building Skills
As a Client Account Manager, your ability to build and maintain relationships is crucial. Prepare examples from your past experiences where you successfully developed client relationships, highlighting your communication skills and customer focus.
✨Demonstrate Your Problem-Solving Abilities
The role requires analytical thinking and problem-solving skills. Be ready to discuss specific challenges you've faced in previous roles and how you approached them. This will show your potential employer that you can handle the demands of the job.
✨Familiarise Yourself with Their Products and Services
Research the company's offerings thoroughly. Understanding their products and services will not only help you answer questions more effectively but also allow you to suggest ways to upsell or cross-sell during the interview.
✨Prepare Questions for Them
Interviews are a two-way street. Prepare insightful questions about the company culture, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
