At a Glance
- Tasks: Provide IT support and technical advice to staff and students across the Summit Learning Trust.
- Company: Join a supportive and inclusive team at Summit Learning Trust.
- Benefits: Enjoy competitive salary, professional development, and wellbeing initiatives.
- Other info: Dynamic role with opportunities for career progression and a commitment to diversity.
- Why this job: Make a meaningful impact on young people's lives while advancing your IT skills.
- Qualifications: GCSEs in Maths and English, relevant IT qualifications, and experience in an IT environment.
The predicted salary is between 27254 - 33699 £ per year.
IT Support Technician Required to start: ASAP Permanent Full Year - Full Time - 36.5 hours per week Salary: Grade 3 (Points 9 - 22) - £27,254 to £33,699
Summit Learning Trust Mission Statement: Success through Endeavour, Ambition through Challenge, Strength through Diversity.
About this Role: We have an exciting opportunity for an enthusiastic IT professional to join the central trust team to provide support and technical advice for the ICT curriculum related activities to all staff and students across the Summit Learning Trust. As part of the Service Delivery team, you will play a vital role in managing and maintaining ICT equipment and applications across all Academies for all staff and students in the Trust as well as resolving support requests logged via the Helpdesk system. This is to ensure that customer satisfaction and continuous service delivery demands are met.
Key Responsibilities:
- Provide support and technical advice for ICT curriculum related activities to all staff and students across the Summit Learning Trust.
- Install new software and hardware and ensure latest software upgrades are implemented.
- Manage Apple, Android and Windows devices using mobile device management solutions such as Intune and Endpoint manager.
- Maintain cloud user identities in Azure / Entra ID.
- Provision devices with operating systems, software and configuration profiles via the cloud.
- Setup equipment such as PC, laptops, Tablets, mobile devices, data projectors, interactive smartboards, sound systems and other specialist equipment, ensuring that systems are ready for use and operating safely and correctly.
About You:
- Hold GCSE’s including Maths and English at level 4 or above or equivalent.
- Recognized and relevant IT qualifications.
- Knowledge of Core IT technologies.
- Experience of working in an IT environment.
- Experience of working with key software such as: Windows, Apple and mobile operating systems, M365 applications, Microsoft AD and group policy, Azure AD / Entra ID, Microsoft Intune / Endpoint Manager, Backup solutions, Anti-virus software, Safeguarding applications, Help Desk System, PaperCut / Follow-me-printing or similar systems.
- Hold a full UK driving licence.
About the Trust:
A welcoming, supportive, and inclusive working environment. Commitment to your professional development with high quality CPD opportunities and career progression. Access to staff wellbeing initiatives and a wide range of employee benefits. The chance to make a meaningful impact on the lives of young people.
Closing date for applications is 31 May 2026 and interviews will be held on 10 June 2026. We warmly welcome applications from candidates of all backgrounds and communities. Summit Learning Trust is proud to be an equal opportunities employer, committed to creating a workplace where everyone feels valued, respected and supported to thrive. We are committed to safeguarding and promoting the welfare of children and young people and expect all colleagues to share this commitment. All appointments will be subject to an enhanced DBS check, including a Children’s Barred List check, and online searches will be conducted for shortlisted candidates. Our Child Protection and Safeguarding Policy is available to view here.
IT Support Technician employer: Summit Learning Trust
Summit Learning Trust is an exceptional employer that fosters a welcoming and inclusive work environment, dedicated to the professional growth of its staff through high-quality CPD opportunities and clear career progression paths. Located in a vibrant community, employees benefit from a range of wellbeing initiatives and the chance to make a meaningful impact on the lives of young people, all while being part of a supportive team that values diversity and collaboration.
StudySmarter Expert Advice🤫
We think this is how you could land IT Support Technician
✨Tip Number 1
Network like a pro! Reach out to current employees at Summit Learning Trust on LinkedIn or other platforms. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. Make sure you can confidently discuss your experience with Windows, Apple, and mobile operating systems, as well as any relevant software you've used.
✨Tip Number 3
Show your enthusiasm! When you get the chance to speak with the hiring team, let them know why you're excited about the role and how you can contribute to the success of the Summit Learning Trust.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team.
We think you need these skills to ace IT Support Technician
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Support Technician role. Highlight relevant experience and skills that match the job description, like your knowledge of Windows, Apple, and mobile operating systems. We want to see how you can contribute to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about IT support and how your background aligns with our mission at Summit Learning Trust. Keep it friendly and professional – we love a personal touch!
Showcase Your Technical Skills:Don’t forget to mention your technical skills in your application. Whether it's managing devices with Intune or maintaining cloud user identities, let us know what you bring to the table. We’re looking for someone who can hit the ground running!
Apply Through Our Website:We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our trust!
How to prepare for a job interview at Summit Learning Trust
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of core IT technologies and the specific software mentioned in the job description. Familiarise yourself with Windows, Apple, mobile operating systems, and M365 applications. Being able to discuss these confidently will show that you're ready to hit the ground running.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've resolved technical issues in the past. Think about times when you’ve managed support requests or troubleshot problems effectively. This will demonstrate your ability to handle the demands of the role and keep customer satisfaction high.
✨Understand the Trust's Mission
Take some time to read up on Summit Learning Trust’s mission statement and values. Be ready to explain how your personal values align with theirs and how you can contribute to their goal of making a meaningful impact on young people's lives.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of your interview. Inquire about the team dynamics, professional development opportunities, or how they measure success in the IT Support Technician role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
