At a Glance
- Tasks: Keep our spaces clean and welcoming for patients and staff while ensuring a positive experience.
- Company: Join Summerhill Services Limited, a supportive employer in the healthcare sector.
- Benefits: Enjoy a competitive salary, flexible hours, and a friendly work environment.
- Other info: Be part of a greener future with our sustainability initiatives.
- Why this job: Make a real difference in people's lives while working in a dynamic team.
- Qualifications: Experience in housekeeping or support services is preferred but not essential.
The predicted salary is between 11058 - 26028 £ per year.
Main area: Housekeeper
Contract: Permanent
Shift Pattern: Wk1=Friday to Sunday. Wk2= Monday to Wed. Time fixed 10.30-6pm
Hours: Part time - 21 hours per week
Salary: £14,110.58 - £26,028.99 (£14,576.23 FTE)
Employer: Summerhill Services Limited
Site: The Barberry, Birmingham
Closing Date: 06/11/2026 23:59
Job Overview:
Unfortunately, SSL does not offer sponsorship for this role.
Main Duties of the Job:
- Responsible for establishing and maintaining good working relationships with all the Multi-disciplinary Teams, Carers, Hotel Service Staff and General Public.
- Provide a friendly, clean, comfortable and safe environment for patients and staff, ensuring a positive service user experience.
- Work as a member of the Hotel Services/Ward team by contributing to the provision of a comfortable and effective stay for patients.
- Oversee that the ward is clean and tidy, that patient’s food is delivered correctly, and that repairs, maintenance, linen services and consumables are available.
Working for Our Organisation:
At SSL, we work in partnership with Birmingham and Solihull Mental Health Foundation Trust (BSMHFT), to deliver facilities management, transport and other support services to over 50 sites across the West Midlands.
We are committed to continuous development of our practices and people and the provision of a fair and friendly work environment for everyone.
Sustainability: All staff are expected to support SSL in meeting our ‘Green’ objectives.
The health and safety of our staff is our top priority.
Detailed Job Description and Main Responsibilities:
- Ensure cleaning standards meet the agreed levels.
- Assist with cleaning and catering tasks as described in works schedule.
- Maintain cleanliness of day area, dining room and interview rooms.
- Clean patient’s en-suite bedrooms and ensure they are free of clutter.
- Establish and maintain a programme of curtain changing throughout the ward.
- Ensure en-suite bedrooms are cleaned and equipped following patient discharge.
- Wash and correctly store patients' personal clothing.
- Order consumables and ensure correct storage and usage.
- Assist nursing staff in cleaning medical equipment.
- Attend all mandatory and non-mandatory training as required.
- Responsible for all patients' meals, snacks and beverages.
- Ensure compliance with the Trust Food hygiene policy.
- Be aware of infection control procedures.
Professional Responsibilities:
- Engage in the Trust appraisal process.
- Maintain confidentiality in accordance with data protection act trust policy.
- Report any medical and/or electrical equipment needing repair.
- Report instances of pest control to relevant supervisors.
- Answer telephones in the absence of nursing staff.
- Safeguard the welfare and safety of staff, patients, visitors and the public.
Person Specification:
- Training and Qualifications: NVQ2 Customer care, COPC Certificate, Infection Control.
- Knowledge and Experience: Previous experience in a Housekeeping/Support Services role, understanding of good food hygiene practice.
- Skills: Good verbal & written communication skills, ability to use own initiative.
- Personal Qualities: Drive and enthusiasm, calm disposition, empathy towards Service Users.
- Other: Flexible and adaptable approach, able to work unsociable hours.
The postholder will have access to vulnerable people and this post is subject to the Rehabilitation of Offenders Act 1974.
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper in Birmingham
✨Get Involved in Local Events
Check out foodie festivals, farmers' markets, and local fairs in your area. These are perfect opportunities to meet restaurant owners and managers face-to-face, and they often look for part-time help during busy seasons.
✨Join Hospitality Groups
Connect with local hospitality groups on social media platforms like Facebook or Instagram. These communities frequently post about part-time job openings that aren’t advertised elsewhere, plus it’s a great way to engage with the food scene in your area!
✨Show Up in Person
For part-time roles in the hospitality sector, don't underestimate the power of a walk-in. Grab your best smile and pop into local cafés or restaurants with your CV in hand. It shows initiative and can really make you stand out!
✨Apply Through Our Website!
Don’t forget to check out the openings at Summerhill Services LTD and apply directly through our website! We love seeing friendly faces and you’ll be surprised how many part-time roles pop up that may not be listed on job boards.
We think you need these skills to ace Housekeeper in Birmingham
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality and food service industry, showcasing your customer service experience is key. Be sure to highlight relevant roles in your CV or cover letter where you’ve directly engaged with customers—this could be from previous waitressing, barista jobs, or any roles that involved teamwork and communication. You want to convince us at Summerhill Services LTD that you can keep it cool under pressure!
Certifications Matter:If you’ve got any hospitality-related certifications—like food safety or first aid—definitely mention those! Including these credentials can set you apart from other applicants. It shows us that you're serious about the health and safety standards we maintain here at Summerhill Services LTD.
Flexibility is Your Friend:Since this is a part-time role, we’re looking for someone who can work various shifts. In your application, it’s useful to outline your availability clearly. Make it easy for us to see when you can jump in and help out—this shows that you’re committed and ready to adapt!
Let Your Personality Shine:In hospitality, personality plays a vital role. Use your cover letter to share why you’re passionate about food service and what brings you joy in helping customers. A personal touch can make your application memorable and help us at Summerhill Services LTD get a sense of who you are beyond your experience!
How to prepare for a job interview at Summerhill Services LTD
✨Show Off Your People Skills
In hospitality, your ability to work with customers and team members is crucial. Be prepared to share stories that highlight your experience in handling customer service situations, especially any tricky ones. We want to hear how you turned a potentially negative experience into a positive one!
✨Know the Menu Inside Out
You might get quizzed on the menu items or asked about your favourite dishes. Brush up on any special offerings at Summerhill Services LTD and demonstrate genuine enthusiasm for their food. This shows you’re not just looking for any job, but you’re genuinely excited about working with their team.
✨Flexibility is Key
As you're going for a part-time role, emphasise your availability and willingness to work various shifts. Mention any instances where you've gone above and beyond for scheduling or helped out during busy times. This flexibility can make you stand out from the crowd!
✨Role-Play Scenarios
Be ready for role-play scenarios during your interview! Employers love to see how you handle on-the-spot situations, like dealing with a dissatisfied customer or managing a specific request from a patron. Practising these scenarios with friends can help boost your confidence.
