Domestic and Housekeeping Supervisor(Community) in Wolverhampton

This is a working Supervisor role and will be expected to cover housekeeping and domestic duties as required. To maintain high standards of cleanliness throughout SSL/Trust Hospital and Community sites. To ensure adequate provision of staffing levels in all areas of hospital and Community Sites. Responsible for assisting the Domestic and Housekeeping Manager in the day to day running and organisation of the Domestic Services and Housekeeping Department. Provide an efficient and a high standard of Domestic and Housekeeping Services as outlined in the Domestic and Housekeeping Specifications and National Specifications.

On a daily basis is responsible for Domestic Assistants and Housekeepers working in defined areas. To be responsible for a high standard of personal hygiene and good housekeeping. To be responsible for the supervision and training of hotel services support staff.

At SSL, we work in partnership with Birmingham and Solihull Mental Health Foundation Trust (BSMHFT), to deliver facilities management, transport and other support services to over 50 sites across the West Midlands. Our team keeps expanding and since our establishment, in 2012, we have grown rapidly though the acquisition of new sites and services. At SSL we take pride in our focus to support and contribute to the Trust's aim which is to help people get better and challenge the stigma associated with mental illness. We are committed to continuous development of our practices and people and the provision of a fair and friendly work environment for everyone.

Sustainability - All staff are expected to support SSL in meeting our 'Green' objectives, being responsible and considerate with regards to all 'resources' used and acting to minimise waste (e.g., products purchased, miles travelled, or power used). SSL is mandated to meet national carbon net zero targets and is being performance managed towards that achievement. Every member of staff wishing to work for SSL is expected to contribute to a greener and more sustainable organisation.

Detailed job description and main responsibilities

• Responsible for specified cleaning standards of the area allocated and to maintain quality-monitoring procedures, including inspection and completion of relevant forms.
• Responsible for the ordering, controlling and issuing of cleaning materials/equipment to domestic and housekeeping staff, and to monitor and maintain accurate stock levels and records.
• Responsible for ensuring that all cleaning materials are correctly stored/marked and are easily identifiable in accordance with COSHH regulations.
• Responsible for providing cover for domestic and housekeeping duties in times of emergency in any area/unit as required.
• Responsible for reporting to the appropriate department the need for structural and fabric repairs.
• Responsible for ensuring they read and work within the framework outlined in the Domestic and Housekeeping Services Policies and Codes of Practice that exist within the Hospital.
• To be responsible for dealing with Contractors whilst on site, including: Window Cleaners, Pest Control, etc.
• To highlight training needs for Hotel Services Support Staff.
• To demonstrate forward thinking and planning, e.g. implementing new or revised rotas. Reviewing and improving current systems of work.
• Maintain cleaning schedules, cleaning records and water management records.
• To ensure all staff under supervision have a clear understanding of the role.

Supervisory

• Responsible for First Stage sickness absence reviews under the supervision of the Domestic and Housekeeping Services Manager, and to assist in the selection and recruitment of new staff.
• Responsible for inputting and updating staff computer records and the maintenance of effective working relationships within the Department.
• Responsible for attending Supervisor's meetings as requested by the Domestic and Housekeeping Manager /Facilities & Hotel Services Manager.
• Responsible for the authorisation of time sheets, inputting and recording of staff payroll information, along with absence records for Domestic and Housekeeping staff using SSL/Trust software systems.
• Responsible for initial counselling of staff and reporting to line manager any matters that may require disciplinary action.

Additional Duties

• Responsible for the departmental induction & Trust local orientation training of new staff at commencement, ensuring all staff are provided with a copy of the departmental induction booklet.
• Responsible for carrying out bi-monthly Working Better Together/Regular Management Supervision meetings and annual Personal Development Reviews with Domestic and Housekeeping staff in conjunction with the Domestic and Housekeeping Manager.
• Responsible for dealing with minor complaints quickly and efficiently and bringing to the attention of the Domestic and Housekeeping Manager any matters of a more serious nature that may affect the smooth running of the department.
• Responsible for reporting any changes which may impact on services, e.g. Change of occupancy or usage.
• Responsible for undertaking any ad-hoc duties as required by the Facilities Management commensurate with the grade of the post.
• Responsible for ensuring all staff are adequately trained and attend all Statutory Mandatory training courses and lectures, as required in conjunction with the Domestic and Housekeeping Manager.

Health and Safety

• Responsible in conjunction with other Supervisory Staff for the Health and Safety of Staff under their control and be conversant with Hotel Services Policies, Codes of Practice, COSHH and Fire Regulations.
• Responsible for ensuring in conjunction with other Supervisory Staff that all equipment is cleaned in accordance with agreed Departmental schedules.
• Ensuring all equipment and safety guards/devices are maintained on a regular basis and to a safe standard and protective clothing is worn.
• Responsible for reporting immediately all faults, defects or dangerous practices which may constitute a hazard to health and Safety.

An opportunity has become available for a self motivated individual to work as part of the Domestic Team.