Domestic Assistant

Domestic Assistant

Full-Time No home office possible
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At a Glance

  • Tasks: Provide high-quality domestic services and maintain hygiene standards in a supportive environment.
  • Company: Join SSL, a rapidly growing organisation dedicated to mental health support.
  • Benefits: Enjoy a fair work environment, training opportunities, and contribute to sustainability goals.
  • Why this job: Make a positive impact while working in a diverse and inclusive team.
  • Qualifications: GCSE level education and experience in cleaning or customer-focused roles.
  • Other info: Be part of a team that values personal development and environmental responsibility.

At SSL we rely on diversity to deliver on our goals. We actively encourage applications from talented and qualified individuals from all walks of life regardless of age, gender reassignment, marital status or civil partnership, pregnancy or maternity, disability, race, religion or belief, sex or sexual orientation.

All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), satisfactory reference check, qualifications check, occupational health check and mandatory training prior to commencement of employment.

Main duties of the job

To provide a high-quality domestic service throughout the designated area/service, maintaining a clean and safe environment that assists in ensuring a positive service user experience and reflects the values of the organisation.

Job responsibilities

  • To be responsible for the effective cleaning and maintenance of all hygiene standards within a designated area/service and all of its facilities.
  • To be responsible for utilising safely mechanical and electrical cleaning equipment following appropriate training as required to meet the above.
  • To be responsible for the collection and safe removal of paper waste within your area/service of work.
  • To provide pantry/kitchen duties including clearing of the dining area and washing up as required.
  • To provide specialist cleaning (barrier/isolation) as required.
  • Responsible for the safe storage and maintenance of appropriate stock and supplies and to ensure that these are available within the designated area/service.
  • It is everyone's responsibility to be aware of infection control procedures and to carry out relevant training.

Individual responsibilities

  • Responsible for engaging in the SSL/Trust appraisal process, that identifies your own personal development and training needs.
  • Responsible for ensuring confidentiality is maintained at all times in accordance with the data protection act trust policy and good practice.
  • Responsible for maintaining and conducting oneself in a professional manner towards colleagues and other agencies.
  • To assist in the introduction of new staff under the guidance and advice of the Domestic Supervisor.
  • Responsible for reading, understanding and complying with all relevant departmental/trust and statutory policies and procedures.
  • Responsible for ensuring that they contribute and work towards the service/organisational aims and objectives.
  • To undertake any ad hoc duties as required by the Domestic Supervisor commensurate with the grade of the post.
  • Every member of staff has a responsibility to be aware of and follow at all times, the relevant national and local policy in relation to the safeguarding of children, the safeguarding of vulnerable adults and the control of infection.
  • It is the responsibility of each member of staff when reporting for duty and collecting their staff attack alarm to test the alarm on the ward area to ensure it is working correctly.

Person Specification

  • General Education to GCSE level or Equivalent.
  • BICSc Certificate NVQ 1 & 2 Support Services Level 2 Food Hygiene.
  • Has worked in a customer focused environment.
  • Experience of working as part of a team.
  • Previous experience of cleaning duties and standards.
  • Previous experience of using cleaning equipment.
  • Previous experience of working in Mental Health/NHS.
  • Awareness of COSHH regulations.
  • Good interpersonal skills, with the ability to communicate with a range of people including patients and staff.
  • Able to complete necessary paperwork as instructed to Trust requirements and standards.
  • Able to follow work schedules with minimal day to day supervision after initial training.
  • Able to carry out duties without direct supervision after initial training.
  • Able to complete stores requests and submit to supervisor.
  • Able to use a variety of cleaning machines.
  • Able to move light furniture as part of cleaning duties.
  • Able to carry out manual handling tasks on a regular basis.
  • Able to identify most pressing tasks within scope of normal work schedule.
  • Able to identify and maintain highest levels of cleaning standards at all times.
  • Flexible and adaptable to changing circumstances.
  • Able to reflect on own performance and identify training needs with Supervisor.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Domestic Assistant employer: Summerhill Services Limited

At SSL, we pride ourselves on fostering a diverse and inclusive work environment that prioritises employee growth and development. Our commitment to sustainability and mental health support not only enhances the workplace culture but also allows our Domestic Assistants to contribute meaningfully to the community. With opportunities for continuous training and a focus on maintaining high hygiene standards, working with us in Birmingham offers a rewarding experience where every team member plays a vital role in making a difference.
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Contact Detail:

Summerhill Services Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Domestic Assistant

✨Tip Number 1

Get to know the company! Before your interview, do a bit of research on SSL and its values. Understanding their commitment to diversity and sustainability will help you connect with the team and show that you're genuinely interested.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it aligns with the role of Domestic Assistant.

✨Tip Number 3

Dress the part! Make sure you look professional and presentable for your interview. First impressions matter, and showing that you take the opportunity seriously can set you apart from other candidates.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Domestic Assistant

Cleaning Standards
Hygiene Maintenance
Mechanical Cleaning Equipment Operation
Waste Management
Kitchen Duties
Infection Control Procedures
Confidentiality Compliance
Interpersonal Skills
Teamwork
Customer Service
COSHH Awareness
Manual Handling
Flexibility and Adaptability
Performance Reflection

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Domestic Assistant role. We want to see how you can contribute to maintaining a clean and safe environment for our service users.

Show Your Passion: Let us know why you're excited about working with SSL and supporting mental health initiatives. A bit of enthusiasm goes a long way in making your application stand out!

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your previous experience and how it relates to the responsibilities outlined in the job description.

Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure we receive all your details correctly and gives you access to all our current vacancies!

How to prepare for a job interview at Summerhill Services Limited

✨Know Your Role

Before the interview, make sure you understand the key responsibilities of a Domestic Assistant. Familiarise yourself with the cleaning standards and hygiene protocols mentioned in the job description. This will help you demonstrate your knowledge and show that you're serious about the role.

✨Showcase Your Experience

Be ready to discuss your previous experience in cleaning or customer-focused environments. Think of specific examples where you've maintained high standards or worked as part of a team. This will help you stand out and show that you can contribute positively to SSL's goals.

✨Emphasise Your Soft Skills

Interpersonal skills are crucial for this role, especially when interacting with patients and staff. Prepare to talk about how you communicate effectively and handle different situations. Highlight your flexibility and adaptability, as these traits are essential in a dynamic work environment.

✨Commit to Sustainability

SSL values sustainability, so be prepared to discuss how you can contribute to their 'Green' objectives. Share any past experiences where you've been responsible with resources or minimised waste. This shows that you align with the company's values and are committed to making a positive impact.

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