At a Glance
- Tasks: Keep spaces clean and safe while providing a positive experience for service users.
- Company: Join SSL, a growing team dedicated to mental health support in the West Midlands.
- Benefits: Flexible hours, competitive salary, and opportunities for personal development.
- Other info: Be part of a green initiative and contribute to a sustainable future.
- Why this job: Make a real difference in people's lives while working in a supportive environment.
- Qualifications: GCSEs or equivalent; customer service experience preferred.
The predicted salary is between 13438 - 13438 £ per year.
Main area Facilities Grade Grade B Contract Permanent Hours Part time - 20 hours per week (5 out of 7 days (Mon-Sun)) Job ref RF-A-DA-20
Employer Summerhill Services Limited Employer type Private Sector Site Ardenleigh Town Birmingham Salary £13,882.13 - £26,028.99 £13882.13 per annum (£26028.99 FTE) Salary period Yearly Closing 01/07/2026 23:59
Domestic Assistant
Grade B
Job overview
POSTS & HOURS:
Domestic Assistant
Based at: Ardenleigh
Post: 20 hrs
At SSL we rely on diversity to deliver on our goals. We actively encourage applications from talented and qualified individuals from all walks of life regardless ofage,gender reassignment, marital status or civil partnership, pregnancy or maternity, disability, race, religion or belief, sex or sexual orientation.
Disclosure
All roles will be subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), satisfactory reference check, qualifications' check, occupational health check and mandatory training prior to commencement of employment.
Main duties of the job
To provide a high quality domestic service throughout the designated area/service, maintaining a clean and safe environment that assists in ensuring a positive service user experience and reflects the values of the organisation.
Working for our organisation
At SSL, we work in partnership with Birmingham and Solihull Mental Health Foundation Trust (BSMHFT), to deliver facilities management, transport and other support services to over 50 sites across the West Midlands. Our team keeps expanding and since our establishment, in 2012, we have grown rapidly through the acquisition of new sites and services. At SSL we take pride in our focus to support and contribute to the Trust’s aim which is to help people get better and challenge the stigma associated with mental illness.
Sustainability – All staff are expected to support SSL in meeting our ‘Green’ objectives, being responsible and considerate with regards to all ‘resources’ used and acting to minimise waste (e.g., products purchased, miles travelled, or power used). SSL is mandated to meet national carbon net zero targets and is being performance managed towards that achievement. Every member of staff wishing to work for SSL is expected to contribute to a greener and more sustainable organisation.
The health and safety of our staff is our top priority. We partner with our occupational health provider to check/offer vaccinations for Hepatitis B, Tetanus, Polio, Diphtheria, Measles, Mumps, and rubella (MMR) Varicella, Bacillus Calmette–Guérin (BCG) in line with recommended best practices for healthcare settings.
Detailed job description and main responsibilities
GENERAL.
- To be responsible for the effective cleaning and maintenance of all hygiene standards within a designated area/service and all of its facilities.
- To be responsible for utilising safely mechanical and electrical cleaning equipment following appropriate training as required to meet the above.
- To be responsible for the collection and safe removal of paper waste within your area/service of work.
- To provide pantry/kitchen duties including clearing of the dining area and washing up as required.
- To provide specialist cleaning (barrier/isolation) as required.
- Responsible for the safe storage and maintenance of appropriate stock and supplies and to ensure that these are available within the designated area/service.
- It is everyone’s responsibility to be aware of infection control procedures and to carry out relevant training.
INDIVIDUAL.
- Responsible for engaging in the SSL/Trust appraisal process, that identifies your own personal development and training needs.
- Responsible for ensuring confidentiality is maintained at all times in accordance with the data protection act trust policy and good practice.
- Responsible for maintaining and conducting oneself in a professional manner towards colleagues and other agencies.
- To assist in the introduction of new staff under the guidance and advice of the Domestic Supervisor.
- Responsible for reading, understanding and complying with all relevant departmental/trust and statutory policies and procedures.
- Responsible for ensuring that they contribute and work towards the service/organisational aims and objectives.
- To undertake any adhoc duties as required by the Domestic Supervisor commensurate with the grade of the post i.e. changing of cubicle/window curtain blinds.
- Every member of staff has a responsibility to be aware of and follow at all times, the relevant national and local policy in relation to the safeguarding of children, the safeguarding of vulnerable adults and the control of infection.
- It is the responsibility of each member of staff when reporting for duty and collecting their staff attack alarm to test the alarm on the ward area to ensure it is working correctly.
Person specification
Training
- General Education to GCSE level or Equivalent. BICSc Certificate NVQ 1 & 2 Support Services Level 2 Food Hygiene
Knowledge
- Has worked in a customer focused environment.
- Experience of working as part of a team.
- Previous experience of cleaning duties and standards. Previous experience of using cleaning equipment. Previous experience of working in Mental Health/NHS. Awareness of COSHH regulations
Other
- Good interpersonal skills, with the ability to communicate with a range of people including patients and staff.
- Able to complete necessary paper work as instructed to Trust requirements and standards.
- Able to follow work schedules with minimal day to day supervision after Initial training. Able to carry out duties without direct supervision after initial training
- Able to complete stores requests and submit to supervisor.
- Able to use a variety of cleaning machines. Able to move light furniture as part of cleaning duties. Able to carry out manual handling tasks on a regular basis.
- Able to identify most pressing tasks within scope of normal work schedule. Able to identify and maintain highest levels of cleaning standards at all times. Flexible and adaptable to changing circumstances.
- Able to reflect on own performance and identify training needs with Supervisor.
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Domestic Assistant in Birmingham employer: Summerhill Services Limited
At SSL, we pride ourselves on fostering a supportive and inclusive work environment that values diversity and encourages personal growth. As a Domestic Assistant, you will play a vital role in maintaining high hygiene standards within our facilities, contributing to the well-being of service users while benefiting from ongoing training and development opportunities. Located in Birmingham, our commitment to sustainability and employee health ensures a rewarding and meaningful workplace experience.
Contact Details:
Summerhill Services Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Domestic Assistant in Birmingham
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a Domestic Assistant role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get your hands dirty! Volunteer or take on temporary roles in cleaning or domestic services. This not only boosts your CV but also gives you real-world experience that can impress potential employers.
✨Tip Number 3
Show up and shine! If you get an interview, prepare to demonstrate your cleaning skills and knowledge of hygiene standards. Bring examples of how you've maintained cleanliness in previous roles to back up your claims.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you at SSL. It’s the best way to ensure your application gets seen by the right people. Plus, you’ll be part of a team that values diversity and sustainability!
We think you need these skills to ace Domestic Assistant in Birmingham
Some tips for your application 🫡
Be Yourself:When you're filling out your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show us what makes you unique.
Tailor Your Application:Make sure to read the job description carefully and highlight your relevant experience. Show us how your skills align with the role of Domestic Assistant – we love seeing a good match!
Keep It Clear and Concise:While we appreciate detail, clarity is key! Make sure your application is easy to read and straight to the point. Use bullet points if it helps to organise your thoughts.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Summerhill Services Limited
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Domestic Assistant. Familiarise yourself with the key tasks like maintaining hygiene standards and using cleaning equipment safely. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Experience
Be ready to discuss any previous experience you have in cleaning or customer-focused environments. If you've worked in healthcare or mental health settings before, highlight this experience as it aligns well with SSL's values and mission.
✨Demonstrate Team Spirit
SSL values teamwork, so be prepared to talk about how you've successfully worked as part of a team in the past. Share specific examples of how you contributed to a positive team environment and supported your colleagues.
✨Ask Thoughtful Questions
At the end of the interview, don’t hesitate to ask questions about the company culture, training opportunities, or sustainability initiatives. This shows that you're not only interested in the job but also in how you can contribute to SSL's goals.
