At a Glance
- Tasks: Keep the ward clean, tidy, and welcoming for patients and staff.
- Company: Join a supportive team at Summerhill Supplies Limited and Birmingham and Solihull Mental Health NHS Trust.
- Benefits: Gain valuable experience in healthcare while contributing to a positive environment.
- Other info: Opportunities for personal development and training in a friendly work environment.
- Why this job: Make a real difference in patients' lives by ensuring their comfort and safety.
- Qualifications: No specific qualifications required; just a passion for helping others.
The predicted salary is between 20000 - 30000 £ per year.
To be responsible for establishing and maintaining good working relationships with all the Multi disciplinary Teams, Carers, Hotel Service Staff and General Public. To provide a friendly, clean, comfortable and safe environment for patients and staff, ensuring a positive service user experience that reflects the values of Summerhill Supplies Limited (SSL) and Birmingham and Solihull Mental Health NHS Foundation Trust (BSMHFT). To work as a member of the Hotel Services/Ward team by contributing to the provision of a comfortable and effective stay for patients.
Responsibilities
- Oversee that the ward is clean and tidy, that patients' food is delivered correctly, that repairs, maintenance, linen services and consumables are available to contribute to a pleasant and welcoming atmosphere.
- Ensure, in conjunction with the ward team, that the cleaning standards meet the agreed levels, and that any shortfalls are dealt with quickly.
- Assist with the cleaning and catering tasks as described in works schedule.
- Ensure the day area, dining room and interview rooms are kept clean, tidy and welcoming for patients and visitors.
- Clean patient en-suite bedrooms and ensure they are kept clean and free of clutter at all times, and that the ward is tidy throughout.
- Establish, maintain and assist with a programme of curtain changing throughout the ward, in line with Trust policy.
- Following patient discharge, ensure the en-suite bedroom is cleaned and equipped in preparation for the next admission.
- Ensure patients' personal clothing is washed and correctly stored.
- Order consumables and other supplies, ensuring that these are correctly stored, and used in rotation.
- Assist nursing staff in cleaning medical equipment.
- Attend all mandatory and non-mandatory training as required.
- Be responsible for all patients' meals, snacks and beverages including special diets, adhering to standards and procedures and training practices for the delivery and service of all meals.
- Ensure the ward complies with the Trust Food hygiene policy (e.g., fridge temperature) and bring to the Clinical Manager's attention any non-compliance.
- Be aware of infection control procedures and carry out relevant training.
- Be aware of and follow at all times the relevant national and local policy in relation to safeguarding of children, safeguarding of vulnerable adults and the control of infection.
Professional
- Engage in the Trust appraisal process, identifying personal development and training needs.
- Ensure confidentiality is maintained at all times in accordance with the Data Protection Act, Trust policy and good practice.
- Report to the Haden helpdesk any medical and/or electrical equipment that needs repairing and requires PAT testing, and keep up-to-date records of reports, defects and follow-up action.
- Report any instances of pest control to the relevant Supervisor, Facilities/Hotel Services Manager/Ward Manager.
- Answer telephones in the absence of nursing staff.
- Safeguard the welfare and safety of staff, patients, visitors and the public by implementing all policies and procedures relating to security.
About SSL and the Trust
At SSL, we work in partnership with Birmingham and Solihull Mental Health Foundation Trust (BSMHFT), to deliver facilities management, transport and other support services to over 50 sites across the West Midlands. SSL is committed to supporting the Trust's aim to help people get better and challenge the stigma associated with mental illness. We are committed to continuous development of our practices and people and the provision of a fair and friendly work environment for everyone.
Sustainability and Health & Safety
Sustainability: All staff are expected to support SSL in meeting our 'Green' objectives, being responsible with regards to all resources used and acting to minimise waste. SSL is mandated to meet national carbon net zero targets and is being performance managed towards that achievement. Every member of staff wishing to work for SSL is expected to contribute to a greener and more sustainable organisation. The health and safety of our staff is our top priority. We partner with our occupational health provider to check/offer vaccinations for Hepatitis B, Tetanus, Polio, Diphtheria, Measles, Mumps, Rubella (MMR), Varicella, and Bacillus Calmette-Guérin (BCG) in line with recommended best practices for healthcare settings.
Housekeeper in Birmingham employer: Summerhill Services Limited
At Summerhill Supplies Limited (SSL), we pride ourselves on fostering a supportive and inclusive work environment that prioritises the well-being of both our staff and the patients we serve. Located in Birmingham, we offer our employees comprehensive training and development opportunities, ensuring they can grow within their roles while contributing to meaningful healthcare outcomes. Our commitment to sustainability and health & safety further enhances our workplace culture, making SSL an excellent employer for those seeking a rewarding career in the healthcare sector.
Contact Details:
Summerhill Services Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Housekeeper in Birmingham
✨Tip Number 1
Network like a pro! Reach out to current or former employees at SSL or BSMHFT on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by knowing your stuff! Familiarise yourself with SSL's values and the specific duties of a Housekeeper. Show them you’re not just another candidate, but someone who truly gets what they stand for.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. Focus on how you’d handle cleaning standards and patient care, as these are key in the role. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at SSL.
We think you need these skills to ace Housekeeper in Birmingham
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A friendly tone can make a big difference and show us that you're a great fit for our team.
Tailor Your Application:Make sure to tailor your application to the Housekeeper role. Highlight your relevant experience and skills that align with the job description. This shows us that you've done your homework and are genuinely interested in joining our team.
Be Clear and Concise:Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to understand your qualifications and enthusiasm for the role.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the information you need about the role and our company there.
How to prepare for a job interview at Summerhill Services Limited
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Housekeeper at SSL. Familiarise yourself with the cleaning standards, food hygiene policies, and infection control procedures mentioned in the job description. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Team Spirit
Since this role involves working closely with multidisciplinary teams, be prepared to discuss your experience collaborating with others. Share examples of how you've contributed to a positive team environment in previous jobs, especially in healthcare or hospitality settings. Highlighting your ability to work well with others will resonate with the interviewers.
✨Demonstrate Your Attention to Detail
As a Housekeeper, attention to detail is crucial. During the interview, mention specific instances where your keen eye for detail made a difference in your previous roles. Whether it was ensuring cleanliness or adhering to safety protocols, showcasing this skill will align with SSL's commitment to maintaining high standards.
✨Ask Thoughtful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the training process, how the team collaborates, or what a typical day looks like. This not only shows your enthusiasm for the position but also helps you gauge if the workplace culture aligns with your values.
