At a Glance
- Tasks: Assist guests and support hotel departments for a seamless experience.
- Company: Leading hotel in London with a focus on guest satisfaction.
- Benefits: Enjoy a 4-day work week, competitive pay, and a vibrant work environment.
- Why this job: Be the face of hospitality and ensure guests feel safe and welcome.
- Qualifications: Experience in security is a plus; strong communication skills are essential.
- Other info: Join a dynamic team and grow your career in the hospitality industry.
The predicted salary is between 30000 - 42000 £ per year.
A leading hotel in London is seeking a dedicated individual to assist in fulfilling guest requests and support multiple hotel departments. Your role will involve responding promptly to guest needs, collaborating with the Housekeeping, Front Office, and Security teams to ensure a clean and welcoming environment.
You must be proficient at maintaining the lobby's cleanliness and safety while following supervisory instructions to support daily operations. Prior security experience is advantageous.
Guest Services & Security Officer - 4-Day Week in London employer: SUMMER VIEW HOTEL PTE LTD
Contact Detail:
SUMMER VIEW HOTEL PTE LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Services & Security Officer - 4-Day Week in London
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hotel industry. A personal recommendation can go a long way in landing that Guest Services & Security Officer role.
✨Tip Number 2
Show off your skills! When you get the chance for an interview, be ready to discuss your previous experience in security and how it relates to guest services. We want to see how you can keep our guests safe while making them feel at home.
✨Tip Number 3
Be proactive! If you notice any issues during your interview, like cleanliness or safety concerns, don’t hesitate to mention them. This shows you’re already thinking about how to improve our hotel environment.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Guest Services & Security Officer - 4-Day Week in London
Some tips for your application 🫡
Show Your Passion for Guest Services: When writing your application, let us know why you’re excited about working in guest services. Share any relevant experiences that highlight your dedication to making guests feel welcome and valued.
Highlight Teamwork Skills: Since this role involves collaborating with various hotel departments, make sure to mention any past experiences where you worked effectively in a team. We love seeing how you can contribute to a positive work environment!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, so we can easily see how you fit into our team. Avoid jargon and keep it professional yet friendly!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details directly and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at SUMMER VIEW HOTEL PTE LTD
✨Know the Hotel Inside Out
Before your interview, do some research on the hotel. Familiarise yourself with its services, values, and any recent news. This will not only show your enthusiasm but also help you tailor your answers to align with their mission.
✨Showcase Your Customer Service Skills
As a Guest Services & Security Officer, you'll be interacting with guests regularly. Prepare examples from your past experiences where you went above and beyond to meet guest needs or resolve issues. This will demonstrate your commitment to excellent service.
✨Highlight Team Collaboration
Since the role involves working with various departments, be ready to discuss how you've successfully collaborated with others in previous jobs. Share specific instances where teamwork led to improved outcomes, especially in a hospitality or security context.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in real-life scenarios. Think about potential situations you might face in this role, such as handling a difficult guest or ensuring safety during an event, and prepare your responses accordingly.