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- Tasks: Lead a 24/7 incident management team and restore critical IT services.
- Company: Dynamic consultancy firm supporting government operations in high-threat environments.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Make a real difference in critical operations while working in a secure environment.
- Qualifications: Active SC or DV clearance and strong incident management experience required.
- Other info: Join a team that values resilience and innovation in challenging situations.
The predicted salary is between 48000 - 72000 £ per year.
A consultancy firm is seeking a Major Incident Manager to support government operations in a high-threat environment. This hybrid role requires an individual with an active SC or DV clearance and a strong background in incident management.
Key responsibilities include:
- Leading a 24/7 incident management team
- Ensuring restoration of critical IT services
- Extensive documentation within ServiceNow
Experience in problem and change management within secure environments is crucial.
Senior Major Incident Manager - SC/DV Clear (Hybrid) employer: Summer Browning
Contact Detail:
Summer Browning Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Major Incident Manager - SC/DV Clear (Hybrid)
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in consultancy or government operations. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for the interview by brushing up on your incident management skills. Be ready to discuss real-life scenarios where you’ve led teams through critical incidents. We want to hear how you restored services and documented everything in ServiceNow!
✨Tip Number 3
Showcase your SC or DV clearance prominently. This is a big deal in this role, so make sure it’s clear on your CV and during interviews. It sets you apart from the crowd and shows you’re ready for high-threat environments.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Senior Major Incident Manager - SC/DV Clear (Hybrid)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in incident management and any relevant clearances. We want to see how your background aligns with the role, so don’t be shy about showcasing your skills!
Showcase Your Leadership Skills: Since this role involves leading a 24/7 incident management team, it’s essential to demonstrate your leadership experience. Share examples of how you've successfully managed teams and resolved incidents in high-pressure situations.
Be Specific About Your Experience: When detailing your experience with ServiceNow and documentation, be specific! We love seeing concrete examples of how you’ve used these tools to restore critical IT services or manage incidents effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Don’t miss out!
How to prepare for a job interview at Summer Browning
✨Know Your Clearance
Make sure you’re up to speed on the specifics of your SC or DV clearance. Be ready to discuss how your clearance has enabled you to work in high-threat environments and how it relates to the role you're applying for.
✨Showcase Incident Management Experience
Prepare examples from your past roles where you successfully led incident management teams. Highlight specific incidents you managed, the challenges faced, and how you ensured the restoration of critical IT services.
✨Familiarise with ServiceNow
Since extensive documentation within ServiceNow is a key part of the job, brush up on your knowledge of the platform. Be prepared to discuss how you've used it in previous roles and any best practices you follow.
✨Problem and Change Management Insights
Be ready to talk about your experience with problem and change management in secure environments. Share specific strategies you’ve implemented to manage changes effectively while minimising disruptions.
