At a Glance
- Tasks: Lead service design activities and create impactful service blueprints.
- Company: Join a dynamic public sector client with a focus on innovation.
- Benefits: Hybrid working, competitive pay, and opportunities for professional growth.
- Other info: Work in a fast-paced environment with potential for contract extension.
- Why this job: Make a difference in public services while enhancing your design skills.
- Qualifications: Experience in digital service design and strong communication skills required.
The predicted salary is between 54000 - 66000 £ per year.
Summer-Browning Associates is currently supporting our public sector client, who is seeking a Senior Service Designer for an initial six-month assignment with the option to extend.
Location:
Hybrid working - London
About the role:
You will be responsible for owning the general quality, consistency and standard of the service blueprints and process map documents, keeping them constantly updated so they remain an accurate, trusted description of how our services work.
The ideal candidate will hold
Active SC clearance and have a strong background in delivery Service Designer support, with the following skills and experience:
Experience in digital service design setting, negotiating design briefs, leading service design activities, and delivering service outcomes based on user and business needs.
Experience of creating and maintaining service blueprints, process maps and supporting documentation to a high and consistent standard.
Experience of selecting and running service design activities (data gathering, workshops, analysis and synthesis, prototyping, user journeys and service flows) for different lifecycle phases.
You will have worked in an environment that is developing many products at once with limited resources.
Knowledge of agile or lean ways of working and tools for managing epics, user stories and tasks, e. g.
Jira, Confluence.
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Senior Service Designer in London employer: Summer Browning
At Summer-Browning Associates, we pride ourselves on being an exceptional employer, offering a dynamic work culture that values innovation and collaboration. Our East Kilbride location provides a unique opportunity to work closely with central government clients, while our commitment to employee growth ensures you will have access to ongoing training and development in cutting-edge technologies. With a hybrid working model, competitive benefits, and a focus on security and automation, we create a rewarding environment for our SQL Server DBA professionals.
