At a Glance
- Tasks: Lead a 24/7 incident management team and restore critical IT services.
- Company: Dynamic consultancy firm supporting government operations in high-threat environments.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Why this job: Make a real difference in critical operations while working in a secure environment.
- Qualifications: Active SC or DV clearance and strong incident management experience required.
- Other info: Join a team that values resilience and innovation in challenging situations.
The predicted salary is between 54000 - 84000 Β£ per year.
A consultancy firm is seeking a Major Incident Manager to support government operations in a high-threat environment. This hybrid role requires an individual with an active SC or DV clearance and a strong background in incident management.
Key responsibilities include:
- Leading a 24/7 incident management team
- Ensuring restoration of critical IT services
- Extensive documentation within ServiceNow
Experience in problem and change management within secure environments is crucial.
Senior Major Incident Manager - SC/DV Clear (Hybrid) in London employer: Summer Browning
Contact Detail:
Summer Browning Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Senior Major Incident Manager - SC/DV Clear (Hybrid) in London
β¨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work in consultancy or government operations. A friendly chat can lead to insider info about job openings and even referrals.
β¨Tip Number 2
Prepare for the interview by brushing up on your incident management skills. Be ready to discuss real-life scenarios where you led a team through a major incident. We want to hear how you restored critical IT services under pressure!
β¨Tip Number 3
Show off your documentation skills! Since extensive documentation within ServiceNow is key, be prepared to talk about your experience with it. Bring examples of how you've used it to manage incidents effectively.
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Senior Major Incident Manager - SC/DV Clear (Hybrid) in London
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your experience in incident management and any relevant SC or DV clearances. We want to see how your background aligns with the role, so donβt be shy about showcasing your skills!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why youβre the perfect fit for this hybrid role. Share specific examples of how you've led teams in high-pressure situations and restored critical IT services.
Showcase Your Documentation Skills: Since extensive documentation within ServiceNow is key, make sure to mention your experience with it. We love seeing candidates who can clearly articulate their process and results in written form.
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the best way for us to receive your application and ensures you donβt miss out on any important updates during the process!
How to prepare for a job interview at Summer Browning
β¨Know Your Clearance
Make sure youβre up to speed on the specifics of your SC or DV clearance. Be ready to discuss how your clearance has enabled you to work in high-threat environments and how it relates to the role you're applying for.
β¨Showcase Incident Management Experience
Prepare examples from your past roles where you successfully led incident management teams. Highlight specific incidents, your approach to restoration of IT services, and how you documented these processes in ServiceNow.
β¨Understand Problem and Change Management
Brush up on your knowledge of problem and change management, especially within secure environments. Be prepared to discuss methodologies you've used and how they can be applied to the consultancy firm's operations.
β¨Ask Insightful Questions
Prepare thoughtful questions about the consultancy's approach to incident management and their expectations for the role. This shows your genuine interest and helps you gauge if the company is the right fit for you.