At a Glance
- Tasks: Own and enhance service blueprints and process maps for public sector projects.
- Company: Join Summer-Browning Associates, a leader in public sector service design.
- Benefits: Hybrid working, competitive pay, and potential for contract extension.
- Other info: Fast-paced environment with opportunities to work on multiple projects.
- Why this job: Make a real difference in public services while honing your design skills.
- Qualifications: Active SC clearance and experience in digital service design required.
The predicted salary is between 54841 - 67027 £ per year.
Summer-Browning Associates is currently supporting our public sector client, who is seeking a Senior Service Designer for an initial six-month assignment with the option to extend.
Location: Hybrid working - London About the role: You will be responsible for owning the general quality, consistency and standard of the service blueprints and process map documents, keeping them constantly updated so they remain an accurate, trusted description of how our services work.
The ideal candidate will hold Active SC clearance and have a strong background in delivery Service Designer support, with the following skills and experience: Experience in digital service design setting, negotiating design briefs, leading service design activities, and delivering service outcomes based on user and business needs.
Experience of creating and maintaining service blueprints, process maps and supporting documentation to a high and consistent standard.
Experience of selecting and running service design activities (data gathering, workshops, analysis and synthesis, prototyping, user journeys and service flows) for different life cycle phases.
You will have worked in an environment that is developing many products at once with limited resources.
Knowledge of agile or lean ways of working and tools for managing epics, user stories and tasks, eg Jira, Confluence.
Senior Service Designer employer: Summer Browning Associates
SBA is an exceptional employer, offering a dynamic work environment in London that fosters creativity and collaboration. With a strong emphasis on employee growth, we provide opportunities for professional development and the chance to work alongside industry leaders in brand strategy. Our hybrid working model ensures a healthy work-life balance, making SBA a rewarding place for those seeking meaningful contributions in the public sector.
Contact Details:
Summer Browning Associates Recruitment Team
