At a Glance
- Tasks: Lead and optimise research operations to enhance user-centred work across teams.
- Company: Join a dynamic Central Government client focused on impactful research.
- Benefits: Initial 6-month contract with potential for extension and professional growth.
- Other info: Collaborative environment with opportunities to influence strategic improvements.
- Why this job: Shape the future of research operations and drive meaningful change.
- Qualifications: Experience in research operations and user research methods required.
The predicted salary is between 59576 - 68205 £ per year.
Our Central Government client are seeking a Lead Research Operations Manager on an initial 6 month contract. You may come from a Research Operations or user research background. Most importantly, you will have experience in proving research operations and enabling teams to deliver user‐centered work at pace, with a proven track record of delivering impactful outcomes.
You will bring a strong understanding of user research practice, ensuring that any operational improvements are grounded in the needs of researchers and support effective collaboration. You will demonstrate:
- Proven experience leading systemic change in Research Operations, shaping strategy and driving improvements that scale high‐quality, user‐centred research across teams
- A strong understanding of Research Operations in agile environments, including participant recruitment, tools, governance, and knowledge management
- Solid grounding in user research methods and practice, enabling you to design and embed operational approaches that work effectively for research teams
- Experience identifying and resolving operational blockers to improve delivery speed and effectiveness
- Strong delivery, prioritisation, and stakeholder management skills
- Experience working with research governance and GDPR, with the ability to balance pace with appropriate rigour
- Experience working with suppliers, recruitment agencies, or research platforms
- A pragmatic, outcome-focused approach
Lead Research Operations Manager in London employer: Summer-Browning Associates
As a Lead Research Operations Manager with our Central Government client, you will be part of a dynamic and supportive work culture that prioritises user-centred research and innovation. The company offers excellent employee growth opportunities, including professional development and training, while fostering collaboration across teams to drive impactful outcomes. Located in a central hub, this role provides unique advantages such as access to a diverse network of professionals and resources, making it an ideal environment for those seeking meaningful and rewarding employment.
Contact Details:
Summer-Browning Associates Recruitment Team
