At a Glance
- Tasks: Lead and improve research operations to enhance user-centred work across teams.
- Company: Join a dynamic Central Government client focused on impactful research.
- Benefits: Competitive contract, opportunity for professional growth, and meaningful work.
- Other info: Fast-paced environment with opportunities to make a significant impact.
- Why this job: Shape the future of research operations and drive real change in user experience.
- Qualifications: Experience in research operations and strong leadership skills required.
The predicted salary is between 59576 - 68205 £ per year.
Our Central Government client are seeking a Lead Research Operations Manager on an initial 6 month contract. You may come from a Research Operations or user research background. Most importantly, you will have experience in proving research operations and enabling teams to deliver user centred work at pace, with a proven track record of delivering impactful outcomes.
You will bring a strong understanding of user research practice, ensuring that any operational improvements are grounded in the needs of researchers and support effective collaboration. You will demonstrate:
- Proven experience leading systemic change in Research Operations, shaping strategy and driving improvements that scale high quality, user centred research across teams
- A strong understanding of Research Operations in agile environments, including participant recruitment, tools, governance, and knowledge management
- Solid grounding in user research methods and practice, enabling you to design and embed operational approaches that work effectively for research teams
- Experience identifying and resolving operational blockers to improve delivery speed and effectiveness
- Strong delivery, prioritisation, and stakeholder management skills
- Experience working with research governance and GDPR, with the ability to balance pace with appropriate rigour
- Experience working with suppliers, recruitment agencies, or research platforms
- A pragmatic, outcome-focused approach
Lead Research Operations Manager employer: Summer-Browning Associates
As a Lead Research Operations Manager with our Central Government client, you will be part of a dynamic team dedicated to driving impactful user-centred research. The company fosters a collaborative work culture that prioritises employee growth and development, offering opportunities to lead systemic change and improve research operations in an agile environment. With a focus on meaningful outcomes and a commitment to supporting researchers, this role provides a unique chance to make a significant difference in public service.
Contact Details:
Summer-Browning Associates Recruitment Team
