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- Tasks: Lead service delivery for ERP Oracle Fusion Live Services in a dynamic environment.
- Company: Join a reputable firm supporting Central Government projects.
- Benefits: Hybrid/remote work options and potential for contract extension.
- Why this job: Make a difference in public service while enhancing your leadership skills.
- Qualifications: Active SC clearance and experience in Service Delivery and ITSM.
- Other info: Collaborate with Product Owners and manage teams for continuous improvement.
The predicted salary is between 48000 - 72000 £ per year.
Summer-Browning Associates is currently supporting our client in the Central Government, who is seeking a Service Delivery Manager for an initial 3-month assignment with an option to extend.
Location: London / Milton Keynes / East Kilbride - Hybrid/Remote
The ideal candidates will possess active SC clearance and have a solid background in Service Delivery, along with the following skills and experience:
- Proven experience in Service Delivery, specifically within ERP Oracle Fusion Live Services.
- Knowledge of IT Service Management (ITSM) in secure environments, such as Defence or Central Government.
- Strong leadership skills in managing both an ERP Team and a Test Team.
- Experience in delivery management, applying Prince2 principles, and overseeing BAU performance, continual service improvement & service optimisation.
- Ability to collaborate effectively with Product Owners and Product Managers responsible for the Product Roadmap and Backlog.
- Experience in leading preparations for the Change and Release Board, including attending meetings and representing the delivery of change.
- Excellent Business Relationship Management skills.
To apply, please submit your updated CV for consideration.
Service Delivery Manager in Scotland employer: Summer-Browning Associates Ltd
Contact Detail:
Summer-Browning Associates Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Delivery Manager in Scotland
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with ERP Oracle Fusion or in similar roles. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of IT Service Management and Prince2 principles. We recommend creating a list of potential questions and practicing your answers. This will help you feel more confident and ready to impress!
✨Tip Number 3
Showcase your leadership skills! Think of examples from your past experiences where you've successfully managed teams or improved service delivery. We want to hear about your achievements, so be ready to share them during interviews.
✨Tip Number 4
Don't forget to apply through our website! It’s super easy and ensures your application gets the attention it deserves. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Service Delivery Manager in Scotland
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Delivery Manager role. Highlight your experience with ERP Oracle Fusion Live Services and any relevant ITSM knowledge. We want to see how your skills match what we're looking for!
Showcase Leadership Skills: Since strong leadership is key for this role, don’t forget to showcase your experience in managing teams. Share specific examples of how you've led an ERP Team or a Test Team to success. We love seeing real-life stories!
Highlight Relevant Experience: Mention your experience with Prince2 principles and how you've overseen BAU performance. This will show us that you understand the delivery management process and can contribute to continual service improvement.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Summer-Browning Associates Ltd
✨Know Your ERP Inside Out
Make sure you brush up on your knowledge of ERP Oracle Fusion Live Services. Be ready to discuss specific features and benefits, as well as any challenges you've faced in previous roles. This will show that you're not just familiar with the system but also understand its practical applications.
✨Demonstrate Leadership Skills
Prepare examples that showcase your leadership abilities, especially in managing teams. Think about times when you successfully led an ERP team or a test team, and be ready to explain how you motivated them and achieved results. This will highlight your capability to lead effectively in a service delivery context.
✨Familiarise Yourself with ITSM Principles
Since the role involves IT Service Management in secure environments, make sure you can discuss ITSM principles confidently. Brush up on best practices and be prepared to talk about how you've applied these in past roles, particularly in Defence or Central Government settings.
✨Engage with Change Management Processes
Understand the Change and Release Board processes thoroughly. Be ready to discuss your experience in leading preparations for these meetings and how you've represented change delivery in the past. This will demonstrate your proactive approach and ability to manage transitions smoothly.
