At a Glance
- Tasks: Lead agile projects, develop business cases, and manage stakeholder relationships.
- Company: Join a dynamic team supporting Central Government in Glasgow.
- Benefits: Competitive salary, flexible working, and opportunities for professional growth.
- Other info: Ideal for those passionate about user-focused service delivery and operational excellence.
- Why this job: Make a real impact by driving innovative solutions in a collaborative environment.
- Qualifications: Experience in lifecycle management and strong problem-solving skills.
The predicted salary is between 47250 - 57750 £ per year.
SBA are currently supporting our Central Government client who are seeking a Service Owner on an initial 12 month contract located in Glasgow. The ideal candidate will have the ability to develop an agile business case, own and iterate it throughout the lifecycle. Able to develop benefits with others within the portfolio.
ESSENTIAL SKILLS & EXPERIENCE:
- Lifecycle perspective: able to apply experience of multiple parts of the lifecycle. Able to recognise when it is right to move forward and when it is right to stop. Able to recognise the appropriate deliverables and the right people to meet these. Able to work with other agile delivery operations throughout the product lifecycle. Able to plan and engage with the appropriate stakeholders at a particular stage in the project.
- Operational management: keeps abreast of industry best practice and cascades ways of working. Knows how to make operations efficient. Is the escalation point for major operational issues and works closely with incident and problem management and the leaders of operational delivery teams in DDaT.
- Supplier and relationship management: able to build strong relationships with business stakeholders and to manage and oversee suppliers and managed service providers, holding them to account for performance and value.
- Problem ownership: is able to anticipate problems and knows how to defend against them at the right time. Understands how the problem fits into the larger picture. Is able to articulate the problem and helps others to articulate the problem. Builds problem-solving capabilities in others.
- Strategic ownership: able to develop a long‑term vision and objectives. Discerning and disciplined in focusing on what is important and most relevant. Able to develop the capability of others.
- User focus: gives direction on which tools or methods to use. Is experienced in meeting the needs of users across a variety of channels. Able to bring insight and expertise in how user needs have changed over time to ensure these are met.
DESIRABLE:
- Worked in an environment that is developing many products at once with limited resources, and where your work fits into a larger programme or portfolio.
- Experience working within an ITIL framework, particularly incident, problem and service level management.
- Experience of managing or overseeing suppliers and managed service providers.
- Experience working with the Atlassian toolset (Jira, Confluence and Jira Service Management).
- Experience operating within tier 2/3 SECRET/SECURE environments.
NB: Active SC/willing to attain SC (and successful applicant must be willing to undergo DV level vetting).
Service Owner in Glasgow employer: Summer-Browning Associates Ltd
At Summer-Browning Associates Ltd, we pride ourselves on being an exceptional employer, offering a dynamic work culture that values innovation and collaboration. Our East Kilbride location provides a unique opportunity to work closely with central government clients, ensuring meaningful contributions to high-impact projects while enjoying the flexibility of hybrid working. We are committed to employee growth, providing ongoing training and development opportunities to help you advance your career in a supportive environment.
Contact Details:
Summer-Browning Associates Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Service Owner in Glasgow
✨Tap into Consulting Networks
Get active in local management consulting networks and organisations. Attend meetups, workshops, or webinars specific to consulting where you can connect with professionals who may know of temporary roles opening up at places like Summer-Browning Associates Ltd. Don’t underestimate word-of-mouth – it’s massive in our field!
✨Show Off Your Skills in Real-Time
As a temporary hire, you need to demonstrate your value quickly. Consider creating a mini-case study or analysis relevant to the industry and share it on platforms like LinkedIn or even during networking events. This can be an impressive way to showcase your analytical skills and problem-solving prowess – just what consulting firms are looking for!
✨Check for Temporary Roles on Niche Job Boards
Look for temporary roles on specialised job boards for consulting gigs rather than just generic platforms. Websites like Consultancy.uk or even the Careers pages of major firms could have short-term projects or roles that are perfect for you to jump in at Summer-Browning Associates Ltd.
✨Leverage University and Alumni Resources
If you’re fresh out of uni or connected with a local institution, take advantage of their career services and alumni networks. Many universities have exclusive connections to consulting firms seeking temporary help. Plus, it’s a great way to meet other aspiring consultants who might share leads about opportunities at Summer-Browning Associates Ltd.
We think you need these skills to ace Service Owner in Glasgow
Some tips for your application 🫡
Showcase Your Analytical Skills:In management consulting, employers love to see your problem-solving abilities right from the get-go. Be sure to highlight any relevant analytical projects you've worked on, particularly those that show how you tackled complex problems. If you’ve done any case studies or analysis during your studies, throw those in your CV!
Tailor Your Experience for the Role:Since this is a temporary position, your application should reflect your adaptability and relevant experience quite clearly. Focus on showcasing experiences that demonstrate your ability to hit the ground running, like previous projects, internships, or freelance gigs in consulting or project management.
Craft a Targeted Cover Letter:Your cover letter is your chance to sparkle! Use it to explain why you're interested in this temporary role at Summer-Browning Associates Ltd and how your skills suit the specific project needs. Remember to mention how you can provide immediate value based on your past experiences.
Include Certifications or Relevant Training:If you've got any certifications like PMP, Six Sigma, or even coursework that’s super relevant, make sure to list those in your application. Management consulting can be competitive, and these extra qualifications can help you stand out in the recruitment process.
How to prepare for a job interview at Summer-Browning Associates Ltd
✨Prepare for Case Studies
In management consulting, case study interviews are a big deal. Expect to tackle real-world business problems on the spot. We should practise structuring our thoughts, developing hypotheses, and presenting our solutions clearly, as this is what firms like Summer-Browning Associates Ltd will want to see.
✨Show Off Your Problem-Solving Skills
You’ll need to demonstrate strong analytical skills and logical reasoning. Brush up on frameworks like SWOT or Porter's Five Forces, as these can come in handy. Think of instances from your experience where you tackled a complex issue—this could set you apart when speaking to Summer-Browning Associates Ltd.
✨Highlight Your Adaptability
Since this is a temporary role, it's crucial we showcase our ability to hit the ground running. Have examples ready that illustrate how we've adapted quickly in past positions or projects. This shows that we can contribute effectively from day one at Summer-Browning Associates Ltd.
✨Be Ready to Discuss Cultural Fit
Temporary roles often come with a focus on team dynamics. Prepare to discuss how we align with the values and culture at Summer-Browning Associates Ltd. We want to highlight our teamwork experiences and how we can mesh with their consulting teams, making it clear that we're not just looking to fill a spot but to add value.
