Operations Planning Department - Business Analyst - Vice President in London

Company Overview

SMBC Group is a trusted partner for the long term. United by a sense of purpose towards our customers, we provide a full suite of corporate finance products and solutions to our customers as well as investment banking and advisory services, and a range of innovative solutions in global capital markets.

Purpose of the Role

Translate business and regulatory needs into clear, actionable requirements to enable effective change. Assess the impact of change on operating models, including processes, roles and responsibilities, data and systems to support informed decision making. Act as a bridge between stakeholders and delivery teams to ensure aligned, high quality business analysis deliverables and outcomes.

Accountabilities and Responsibilities

• Engage with internal and external stakeholders to understand current practices and processes, identify where change is required, analyse options, and provide clear, evidence‑based recommendations.
• Produce high quality business analysis artefacts including end‑to‑end process design and documentation, business requirements documentation and support for the UAT.
• Contribute to the development, maintenance, and adoption of the Central Process Repository by ensuring process artefacts are accurately documented, maintained, and stored as the single source of truth.
• Track and analyse relevant regulatory communications and updates across EMEA, and work with SMEs and end users to understand and document the practical implications across impacted systems, processes and operating models.
• Brief senior stakeholders (including MD level and above) on the potential impact of change on services, functions and systems, articulating options, impacts, dependencies and linkages to existing operating models to support informed decision making.
• Communicate effectively within multi‑disciplinary teams, facilitate alignment on the optimal solution and support the implementation of agreed changes to ensure regulatory compliance and/or operational efficiencies.
• Ensure that the benefits of proposed changes and recommendations are clearly articulated to relevant departments and senior stakeholders, proactively addressing uncertainty and stakeholder concerns.
• Support quality assurance and testing activities, including UAT preparation, execution and resolution of issues identified during testing.
• Contribute to the creation of plans and processes to assess and evaluate the impact and effectiveness of implemented changes.
• Ensure all business analysis and design artefacts are stored and maintained so that they can be provided for internal audit or regulatory oversight.

Qualifications and Experience

• Degree educated; professional Business Analysis qualifications desirable.
• 5‑10 years’ experience as a Business Analyst, preferably within financial services.
• Strong knowledge of banking products including Sales & Trading, front to back office processes, and the regulatory environment.
• Proven experience delivering regulatory and business change impacting systems, processes and operating models.
• Experience working in deadline‑driven, project and systems‑based environments.
• Strong stakeholder management, communication and collaboration skills, with the ability to build consensus and resolve conflict.
• Highly organised, resilient and able to manage multiple priorities under pressure.
• Able to operate effectively between strategic "big picture" thinking and detailed analysis.
• Strong analytical skills, with the ability to rapidly understand complex processes, analyse data and make evidence‑based recommendations.
• Proven capability to produce gap analyses, target operating models, process models, business requirements and test artefacts.
• Self‑motivated and proactive, while able to work effectively under the direction of Project or Programme Managers.

Challenges

Driving change often requires educating stakeholders at multiple levels on regulatory requirements and their impact on products, processes and systems, as well as clearly justifying the need for change to secure buy‑in and approval. Existing operating models are not always fully documented, meaning that end‑to‑end linkages, dependencies and impacts are not always visible, increasing the complexity of analysis and change delivery.

Benefits

• Hybrid and flexible working.
• Competitive paid leave days.
• Benefits to support your physical wellbeing, including private medical insurance and life and invalidity insurance.
• Various policies to support your mental wellbeing, including a robust behavioural health network with counselling and coaching services.
• Access to a wide range of learning and development opportunities and career progression opportunities.
• Ambitious remuneration package.

Equal Opportunity and Inclusive Workplace

We recognise our role as a bank to support social change and welcome all applications, including those from groups often under‑represented in financial services. We value the uniqueness of professional and personal backgrounds and perspectives as they play a vital role in continuing the sustainable growth of our organisation. We will ensure reasonable adjustments to our recruitment process are offered due to a disability or long‑term condition whenever requested.