At a Glance
- Tasks: Join a team to enhance vehicle quality and customer experience through innovative engineering solutions.
- Company: Leading automotive engineering firm focused on world-class vehicle refinement.
- Benefits: 10-month contract with opportunities for professional growth and collaboration.
- Other info: Collaborate with industry experts and work on cutting-edge vehicle programmes.
- Why this job: Make a real impact on vehicle performance and customer satisfaction in a dynamic environment.
- Qualifications: Experience in automotive engineering, strong problem-solving skills, and data analysis capabilities.
The predicted salary is between 40000 - 50000 € per year.
An exciting opportunity has arisen for a Vehicle Refinement Engineer to join a leading automotive engineering team focused on delivering world-class vehicle quality and customer experience. This role sits within the Attributes Refinement Group, a critical function responsible for shaping the NVH (Noise, Vibration & Harshness) performance and overall refinement of vehicles from concept through to customer delivery. You will play a key role in ensuring vehicles meet the highest standards for Squeak & Rattle (S&R) and Water & Air Ingress, directly impacting customer satisfaction and brand perception.
As a Vehicle Refinement Engineer, you will work across the full vehicle lifecycle - from early concept development through launch and into in-service performance. You will:
- Define and deliver vehicle refinement targets across multiple programmes
- Conduct whole-vehicle testing, identifying and diagnosing issues
- Lead root cause investigations and drive robust, permanent solutions
- Work cross-functionally with Design, Manufacturing, Supplier Quality and Programme teams
- Use data-driven analysis to resolve issues arising from Manufacturing, Fleet and durability testing, Warranty returns and IQS data
This is a highly visible role where your work will directly influence the customer experience, ensuring vehicles are free from unwanted noise and ingress issues.
Key Responsibilities
- Lead resolution of Squeak & Rattle and water ingress issues across vehicle programmes
- Apply structured problem-solving methodologies (8D, RCA, etc.) to identify root causes
- Analyse complex datasets and translate findings into actionable engineering solutions
- Drive issue resolution through cross-functional teams and supplier engagement
- Support vehicle testing activities and validation programmes
- Present findings and recommendations to senior stakeholders
- Contribute to continuous improvement of vehicle refinement and quality standards
Skills & Experience
Essential
- Proven experience in automotive engineering, ideally within NVH or vehicle refinement
- Strong problem-solving capability using tools such as: 8D, Root Cause Analysis, Fishbone, FTA, 5 Whys, PDCA
- Ability to lead cross-functional teams to deliver solutions
- Experience analysing data and driving clear, evidence-based decisions
- Strong communication and stakeholder management skills
- Ability to work independently in a fast-paced environment
- Full UK driving licence
Desirable
- Knowledge of Squeak & Rattle or Water/Air Ingress
- Understanding of automotive manufacturing processes
- Experience with vehicle testing and validation
- Intermediate skills in Excel and PowerPoint
Personal Profile
We're looking for someone who:
- Is proactive, driven, and solution-focused
- Has a strong growth mindset and willingness to learn
- Can confidently influence and engage stakeholders at all levels
- Works collaboratively and thrives in a cross-functional environment
- Is passionate about delivering high-quality customer experiences
Why Apply?
- Work on cutting-edge vehicle programmes within a leading automotive environment
- Directly impact vehicle quality and customer satisfaction
- Collaborate with industry experts across engineering, manufacturing and suppliers
- Opportunity to develop within a high-profile and technically challenging role
Customer Attributes Engineer - NVH & Vehicle Refinement employer: Sumitomo Electric
Join a leading automotive engineering team in Solihull, where you will have the opportunity to work on cutting-edge vehicle programmes that directly impact customer satisfaction and brand perception. Our collaborative work culture fosters innovation and continuous improvement, providing you with ample opportunities for professional growth and development within a high-profile role. With a focus on delivering world-class vehicle quality, we are committed to supporting our employees in achieving their career aspirations while enjoying a dynamic and engaging work environment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Attributes Engineer - NVH & Vehicle Refinement
✨Tip Number 1
Network like a pro! Reach out to people in the automotive industry, especially those working in NVH or vehicle refinement. Attend events, join online forums, and don’t be shy about asking for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by brushing up on your problem-solving skills. Be ready to discuss how you've tackled issues like Squeak & Rattle or water ingress in past projects. Use structured methodologies like 8D or RCA to showcase your analytical thinking – it’ll impress the hiring managers!
✨Tip Number 3
Showcase your passion for vehicle refinement! When you get the chance to chat with potential employers, share your enthusiasm for delivering high-quality customer experiences. Talk about any relevant projects or experiences that highlight your commitment to excellence in automotive engineering.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged. So, get your CV polished and hit that apply button – your dream job in vehicle refinement could be just a click away!
We think you need these skills to ace Customer Attributes Engineer - NVH & Vehicle Refinement
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Vehicle Refinement Engineer role. Highlight your experience with NVH, Squeak & Rattle, and any relevant problem-solving methodologies you've used. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about vehicle refinement and how you can contribute to our team. Be sure to mention specific projects or experiences that relate to the job description.
Showcase Your Problem-Solving Skills:Since this role involves a lot of problem-solving, make sure to include examples of how you've tackled complex issues in the past. Use structured methodologies like 8D or RCA to demonstrate your approach. We love seeing evidence-based decision-making!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Sumitomo Electric
✨Know Your NVH Basics
Make sure you brush up on your knowledge of Noise, Vibration, and Harshness (NVH) principles. Be ready to discuss how these factors impact vehicle refinement and customer satisfaction. Having specific examples from your past experience will show that you understand the importance of this role.
✨Master Problem-Solving Methodologies
Familiarise yourself with structured problem-solving methodologies like 8D and Root Cause Analysis. Be prepared to share instances where you've successfully applied these techniques to resolve issues in previous roles. This will demonstrate your analytical skills and ability to drive solutions.
✨Data-Driven Decision Making
Since the role involves analysing complex datasets, be ready to discuss how you've used data to inform your decisions in the past. Bring examples of how your data analysis led to actionable engineering solutions, as this will highlight your evidence-based approach.
✨Engage with Stakeholders
Communication is key! Think about how you've influenced and engaged stakeholders in previous projects. Prepare to discuss your strategies for collaboration and how you’ve worked cross-functionally to deliver results. This will show that you can thrive in a team-oriented environment.
