At a Glance
- Tasks: Support and maintain IT operations, providing hands-on user support and managing IT infrastructure.
- Company: Join a dynamic team in a thriving manufacturing environment.
- Benefits: Gain valuable experience, develop your skills, and enjoy a supportive work culture.
- Other info: Perfect for proactive learners eager to grow in the tech field.
- Why this job: Kickstart your IT career while making a real difference in daily operations.
- Qualifications: Previous IT support experience and knowledge of Microsoft systems are essential.
The predicted salary is between 40000 - 60000 £ per year.
- IT Assistant
- Desired start date
- August/September 2026
- Role Purpose
We are seeking a proactive and customer‑focused IT Assistant to support and maintain the day‑to‑day IT operations across our office and manufacturing site.
The successful candidate will be responsible for delivering end‑user IT services, managing IT assets, and maintaining IT infrastructure that supports business operations.
This role combines hands‑on user support with responsibility for the administration and maintenance of network, server, and endpoint environments.
- Key Accountabilities
- End User Services
- Coordinate IT onboarding activities, including user account provisioning, device deployment, and IT induction for new employees
- Configure and support Microsoft 365, MDM, remote access solutions, and other workplace applications
- Provide technical support and troubleshooting for end‑user devices, workplace technologies, and user access issues
- Maintain IT asset records and manage stock levels for IT equipment and accessories
- Coordinate IT procurement activities, including obtaining quotations, supporting equipment orders, and receiving deliveries
- Infrastructure and Network Management
- Monitor and maintain IT infrastructure across office and manufacturing sites, including network, server, and endpoint environments
- Administer network switches, firewalls, and wireless access points
- Troubleshoot network and connectivity issues
- Maintain infrastructure documentation, network diagrams, and configuration records
- Manage infrastructure upgrades, deployments, patch management, and vulnerability remediation to ensure the stability, security, and availability of IT infrastructure
- Coordinate with vendors and service providers to resolve infrastructure and network‑related issues where required
- Preferred Knowledge / Skills / Experience
Essential
- Previous experience in an IT support or IT Assistant role.
- Good knowledge of Microsoft Windows operating systems.
- Experience supporting Microsoft 365, including Outlook, Teams, Share Point, and One Drive.
- Understanding of networking principles, including TCP/IP, DNS, DHCP, VPNs, and wireless networking.
- Strong troubleshooting and problem‑solving skills.
- Excellent communication and customer service skills.
- Ability to prioritise workloads and manage multiple support requests.
- Strong organisational skills and attention to detail.
Desirable
- Experience working within a manufacturing or engineering environment.
- Knowledge of ERP/MRP systems.
- Knowledge of cybersecurity best practices and IT security frameworks.
- Experience supporting backup and disaster recovery solutions.
Qualifications
- GCSEs / Nat 5’s including Maths and English.
- A relevant qualification in Information Technology would be advantageous but not essential.
- Personal Attributes
- Proactive and self‑motivated.
- Strong analytical and problem‑solving abilities.
- Excellent attention to detail.
- Customer‑focused with a positive and professional approach.
- Able to work independently and as part of a team.
- Adaptable and willing to learn new technologies.
- Committed to maintaining high standards of security and service delivery
- #J-18808-Ljbffr
IT Assistant in Alness employer: SUMITOMO ELECTRIC U.K. POWER CABLES LTD.
At Sumitomo Electric U.K. Power Cables Ltd., we pride ourselves on being an excellent employer, offering a collaborative work culture that fosters innovation and professional growth. Our employees benefit from comprehensive training programs, competitive salaries, and a commitment to work-life balance, all set in a dynamic environment that encourages creativity and teamwork. Join us in our state-of-the-art facility, where your contributions directly impact the quality and efficiency of our cable manufacturing processes.
Contact Details:
SUMITOMO ELECTRIC U.K. POWER CABLES LTD. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land IT Assistant in Alness
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✨Showcase Your Skills with Projects
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We think you need these skills to ace IT Assistant in Alness
Some tips for your application 🫡
Highlight Your Tech Skills:In the IT consulting world, it’s super important to showcase your technical skills. Make sure your CV lists relevant programming languages, tools, or platforms you’re familiar with. If you've done any coursework or certifications related to cloud services or software development, weave those into your application!
Showcase Problem-Solving Abilities:IT consulting is all about solving problems for clients, so make your cover letter pop by including examples of how you've tackled challenges in the past. This could be from school projects, internships, or even personal projects. Let us know how you approached the problem and what the outcome was!
Tailored CV for Entry-Level:For an entry-level position like this, keep your CV concise and focused. Highlight your educational background, relevant projects, and any internships or practical experience. Use bullet points to keep it easy to read, and don't hesitate to include your university or any relevant coursework that shows your potential!
Express Enthusiasm in Your Application:As you're starting in your career, it’s vital to convey your eagerness to learn and grow. In your cover letter, mention why you’re excited about the role at SUMITOMO ELECTRIC U.K. POWER CABLES LTD. and how it aligns with your career aspirations. We love seeing candidates who are genuinely passionate about the field!
How to prepare for a job interview at SUMITOMO ELECTRIC U.K. POWER CABLES LTD.
✨Master the Basics of IT Consulting
Since you're aiming for an entry-level position in IT consulting, make sure you've got a solid grasp of fundamental consulting concepts and frameworks. Brush up on your problem-solving techniques and prepare to discuss how you would approach real-world IT challenges - the interviewers will want to see your analytical thinking in action!
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As this is an entry-level role, employers like SUMITOMO ELECTRIC U.K. POWER CABLES LTD. will be keen to see your eagerness to grow. Prepare to discuss your learning journey, any certifications you've pursued, or industry-relevant projects you’ve tackled during your studies – it’ll highlight your motivation and potential!
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IT consulting interviews often include scenario-based questions to test your problem-solving and critical thinking skills. Think of a couple of past group projects or internships where you faced challenges and how you overcame them. This demonstrates not only your technical prowess but also your teamwork and communication skills.
