2nd Line IT Technician – Windows, 365 & Security in Stoke-on-Trent

2nd Line IT Technician – Windows, 365 & Security in Stoke-on-Trent

Stoke-on-Trent Full-Time 30000 - 40000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Troubleshoot IT issues and support Windows, Microsoft 365, and security tools.
  • Company: Sumer, a dynamic company in Stoke-on-Trent.
  • Benefits: Competitive salary, flexible working hours, and opportunities for growth.
  • Other info: Exciting environment with potential for career advancement.
  • Why this job: Join a collaborative team and enhance your IT skills while making a difference.
  • Qualifications: Experience in 2nd Line IT support and knowledge of Windows and Microsoft 365.

The predicted salary is between 30000 - 40000 Β£ per year.

Sumer in Stoke-on-Trent is seeking an experienced 2nd Line IT Support specialist to troubleshoot laptops, desktops, peripherals and performance issues, and to act as an escalation point for complex incidents.

You will manage user lifecycle, Microsoft Entra and 365, and support Windows Server, backups and security tooling.

You will collaborate with Group IT to deliver reliable local IT services across locations.

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2nd Line IT Technician – Windows, 365 & Security in Stoke-on-Trent employer: Sumer

Sumer in Trowbridge is an exceptional employer that fosters a collaborative and innovative work culture, empowering employees to take ownership of their projects and drive meaningful business growth. With a strong focus on professional development, employees are encouraged to enhance their skills through various training opportunities, while the company's commitment to brand consistency ensures that your marketing efforts will have a significant impact. Join us in a vibrant location where your contributions will be valued and rewarded.

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Contact Details:

Sumer Recruitment Team

We think you need these skills to ace 2nd Line IT Technician – Windows, 365 & Security in Stoke-on-Trent

Troubleshooting
Windows Support
Microsoft 365
Microsoft Entra
User Lifecycle Management
Windows Server
Backup Solutions