At a Glance
- Tasks: Lead operations and enhance service delivery in a dynamic, multi-office environment.
- Company: Join RMT Accountants & Business Advisors, part of the innovative Sumer Group.
- Benefits: Enjoy a permanent role with opportunities for career growth and a supportive culture.
- Other info: Be part of a diverse team that values collaboration and inclusivity.
- Why this job: Make a real impact by streamlining processes and integrating new teams.
- Qualifications: Experience in operations management and strong organisational skills required.
The predicted salary is between 37800 - 46200 £ per year.
Operations Manager
Department
Administration
Employment Type
Permanent
Location
- Newcastle Upon Tyne
- Description
We have a fantastic opportunity for an Operations Manager to join us at RMT Accountants & Business Advisors Ltd, part of the Sumer Group, in a pivotal role, where you’ll help shape how a growing, multi-office professional services firm delivers excellence every day.
We’re looking for a highly organised and proactive operations professional to support the day-to-day running and continuous improvement of our continuously growing network.
This is a dynamic role at the heart of the business, where you’ll work closely with the Directors, Heads of Marketing, HR, IT and Finance to enhance systems, streamline processes, and ensure consistent, high-quality service delivery across all locations.
You’ll play a key part in integrating newly acquired offices into our operating model, driving standardisation, support in onboarding teams, and help to deliver successful integration plans.
Alongside this, you’ll contribute to operational projects, systems implementation, and workplace initiatives that enable our teams to perform at their best.
If you thrive in a fast-paced environment, enjoy managing multiple priorities, and want to make a tangible impact within a collaborative and growing firm, this is an exciting opportunity to develop your career with a forward‑thinking organisation.
Key Responsibilities
- Play a key role in supporting the Directors and Heads of Marketing, HR, IT and Finance with the smooth day-to-day running of operations, including leading and developing our admin and onboarding teams.
- Help drive consistency across the business by ensuring operational policies and procedures are effectively embedded, particularly as we welcome new acquisitions.
- Proactively identify and deliver improvements that enhance efficiency, streamline processes, and elevate service delivery.
- Support our new acquisition network by maintaining high-quality operational data.
- Contribute to, and at times lead, the rollout of new systems and operational improvements.
- Be instrumental in integrating newly acquired acquisitions, helping deliver successful 100‑day integration plans, collaborating closely with appropriate support functions to ensure this conducted smoothly and effectively.
- Champion high standards by ensuring operational procedures align with regulatory and professional requirements, working alongside compliance teams where needed.
- Get involved in a variety of operational projects across the business, from system implementations, to process enhancements and office initiatives.
- Support the oversight of premises management across our multiple locations including Health and Safety responsibilities.
- Assist in coordinating office moves, refurbishments, and workspace planning to create effective working environments.
- Help ensure our facilities and office spaces enable teams to perform at their best.
- Build strong, collaborative relationships across the business with a variety of stakeholders to drive operational success.
Skills, Knowledge & Expertise
- Proven experience in an operations or practice management role within a professional services environment, ideally accountancy.
- Proven organisational and coordination skills.
- Ability to manage multiple priorities in a fast‑paced environment.
- Prior experience of line managing a team.
- Strong communication and stakeholder management skills.
- Experience supporting multi‑office operations, business integrations or acquisitions is desirable.
- Belong @ Sumer
At Sumer, we know everyone’s journey is different.
That’s why we’re committed to fairness, removing barriers, and giving people the support they need to do their best work.
If you need any support during the hiring process, just let us know.
- Our values represent what matters most to us and guide how we work every day:
- We Shine Together
- We Do the Right Thing
- We Make It Count
We know diverse teams make us stronger. That’s why we’re creating an inclusive workplace where everyone belongs and differences are valued and celebrated.
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Operations Manager in Newcastle upon Tyne employer: Sumer
Sumer in Trowbridge is an exceptional employer that fosters a collaborative and innovative work culture, empowering employees to take ownership of their projects and drive meaningful business growth. With a strong focus on professional development, employees are encouraged to enhance their skills through various training opportunities, while the company's commitment to brand consistency ensures that your marketing efforts will have a significant impact. Join us in a vibrant location where your contributions will be valued and rewarded.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager in Newcastle upon Tyne
✨Get Involved in Industry Events
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We think you need these skills to ace Operations Manager in Newcastle upon Tyne
Some tips for your application 🫡
Show Us Your Leadership Skills:In the corporate leadership and management field, it's essential to highlight your leadership experience. Use your CV to flesh out examples of how you've led teams to success or managed significant projects. We want to see specific instances where your actions made a tangible difference in your previous roles!
Quantify Your Achievements:Numbers talk, especially in management! When detailing your achievements in your CV or cover letter, don’t just say you improved team performance. Instead, say you boosted productivity by 30% over six months through effective strategy implementation. This makes your application pop and shows us what you can bring to Sumer.
Craft a Compelling Cover Letter:Your cover letter is your chance to narrate your professional journey. We’re looking for motivation and a clear understanding of what corporate leadership means to you. Dive into your aspirations and how they align with the values and vision of Sumer. Make it personal – we want to get to know you!
Tailor Your CV for Management Roles:Ensure your CV reflects the management skills that are essential for this role. Focus on competencies like strategic planning, team building, and problem-solving. Use a clean layout, and don’t forget to align your experiences with those keywords mentioned in the job listing. This will help you stand out from the crowd!
How to prepare for a job interview at Sumer
✨Showcase Your Leadership Style
You’ll want to thoroughly convey your unique approach to leadership. During the interview with Sumer, be ready to share real-life examples of how you've inspired and motivated teams in the past. Think about specific achievements that illustrate your strategic thinking and your ability to drive results.
✨Brush Up on Management Theories
Expect some technical questions related to management theories and practices. Brush up on concepts like transformational leadership, servant leadership, or situational leadership. Be prepared to discuss how you would apply these theories to the role at Sumer, especially in the specific context of the challenges they’re currently facing.
✨Craft Your Vision for the Company
Since this is a full-time leadership role, spending time thinking about your vision for Sumer could really set you apart. Consider potential strategies for growth and how you would lead teams towards achieving them. This shows not just enthusiasm, but also strategic foresight that they’ll likely be looking for in a candidate.
✨Emphasise Team Dynamics and Culture
In corporate leadership, team dynamics and organisational culture are everything. Be ready to discuss how you've fostered a positive work environment in previous roles. Bring up examples of how you've managed diverse teams effectively—this will resonate well at Sumer as they’re likely seeking a candidate who can enhance their workplace culture.
