Spares & Repairs Coordinator

Spares & Repairs Coordinator

Full-Time 30000 - 40000 € / year (est.) No home office possible
Sulzer

At a Glance

  • Tasks: Coordinate customer requests for spare parts and repairs, ensuring smooth order processing.
  • Company: Join Sulzer, a leading engineering company with a strong reputation in gas turbines.
  • Benefits: Enjoy competitive salary, 33 days leave, discounts, and ongoing training opportunities.
  • Other info: Dynamic workplace with a commitment to diversity and career growth.
  • Why this job: Be part of a high-performing team making a real impact in the engineering sector.
  • Qualifications: Experience in customer support or coordination within an engineering environment is essential.

The predicted salary is between 30000 - 40000 € per year.

Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.

At Sulzer GT Aero, we are a recognised global leader in the maintenance, repair and overhaul (MRO) of aero‐derivative gas turbines. Our Netherley, Aberdeenshire facility is a centre of excellence, supporting customers worldwide with innovative, responsive and reliable solutions that keep critical equipment running. With continued investment and growth across the business, this is an exciting opportunity to join a high‐performing team and play a key role in supporting our spares and repairs operations.

We are looking for a Spares & Repairs Coordinator to support the effective handling of customer requests for spare parts and component repairs. In this role, you will work closely with customers, suppliers and internal teams to ensure enquiries are processed efficiently, quotations are prepared accurately, and orders are progressed smoothly from initial enquiry through to completion. You will be a vital part of the end‐to‐end process, helping deliver the high standards of service that Sulzer is known for globally.

What you’ll be doing:
  • Act as a first point of contact for customer spares and repairs enquiries, responding promptly and professionally
  • Support the review of customer requirements with internal teams and external suppliers to confirm feasibility, lead times and costs
  • Prepare accurate quotations for spares and repairs and issue them to customers in line with internal processes
  • Coordinate orders from receipt through to completion, liaising with internal departments, suppliers and customers throughout
  • Provide regular updates to customers, ensuring orders and repair activities are tracked and delivered on time
  • Maintain accurate records within ERP and CRM systems, supporting reporting on order status, lead times and performance
  • Assist with sales and tender activities where required, including preparing supporting information for spares and repairs opportunities
What you bring:
  • Experience in a spares, repairs, aftermarket, coordination or customer support role within an engineering or industrial environment
  • Experience using ERP and CRM systems (Microsoft Dynamics 365 and Salesforce experience is desirable)
  • Strong organisational skills with the ability to manage multiple tasks and priorities effectively
  • Good communication skills, confident working with customers, suppliers and internal stakeholders
  • Commercial awareness with an understanding of quotations, pricing and cost control
  • A proactive, detail‐focused and solutions‐driven approach, with the ability to perform well in a fast‐paced environment

Joining Sulzer GT Aero means becoming part of a business with a strong reputation in the gas turbine sector, a clear growth strategy and a collaborative working culture. In return, we offer:

  • Competitive base salary with participation in the company‐wide bonus programme
  • 33 days’ annual leave (inclusive of bank holidays)
  • Free on‐site parking
  • Access to discounts on everyday shopping, entertainment and lifestyle services
  • Confidential support through our Employee Assistance Programme
  • Ongoing learning and development opportunities through on‐the‐job training and Sulzer Learning Pathways

Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.

We are proud to be recognized as a Top Employer 2026 in Brazil, Canada, China, Finland, Germany, Ireland, Mexico, Switzerland, South Africa, the UK and the USA.

Spares & Repairs Coordinator employer: Sulzer

At Sulzer GT Aero, located in Netherley, Aberdeenshire, we pride ourselves on fostering a collaborative and inclusive work culture that empowers our employees to thrive. As a Spares & Repairs Coordinator, you will benefit from competitive salaries, generous annual leave, and ongoing professional development opportunities, all while contributing to innovative solutions in the gas turbine sector. Join us and be part of a team that values your expertise and supports your growth in a dynamic and rewarding environment.

Sulzer

Contact Detail:

Sulzer Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Spares & Repairs Coordinator

Tip Number 1

Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.

Tip Number 2

Prepare for interviews by researching the company and role thoroughly. Understand Sulzer's values and how your skills align with their mission. This will help you stand out as a candidate who truly gets what they're about.

Tip Number 3

Practice your responses to common interview questions. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you articulate your experiences clearly and confidently.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the Sulzer team.

We think you need these skills to ace Spares & Repairs Coordinator

Customer Service Skills
ERP Systems
CRM Systems
Microsoft Dynamics 365
Salesforce
Organisational Skills
Communication Skills

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter for the Spares & Repairs Coordinator role. Highlight your experience in customer support and coordination, especially within engineering or industrial environments, to show us you’re the right fit!

Show Off Your Skills:Don’t forget to mention your organisational skills and any experience with ERP and CRM systems like Microsoft Dynamics 365 or Salesforce. We want to see how you can manage multiple tasks and keep everything running smoothly!

Be Professional and Prompt:When responding to our application, keep it professional but friendly. We appreciate a prompt response, so make sure to follow up if you haven’t heard back from us after a week or so!

Apply Through Our Website:For the best chance of success, apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role as quickly as possible!

How to prepare for a job interview at Sulzer

Know Your Stuff

Before the interview, make sure you understand the basics of spares and repairs coordination. Familiarise yourself with the role's responsibilities and how they fit into the bigger picture at Sulzer. Brush up on your knowledge of ERP and CRM systems, especially Microsoft Dynamics 365 and Salesforce, as these will likely come up in conversation.

Show Off Your Communication Skills

As a Spares & Repairs Coordinator, you'll be the first point of contact for customers. Practice articulating your thoughts clearly and confidently. Prepare examples of how you've effectively communicated with customers or internal teams in the past, especially in high-pressure situations.

Be Ready to Discuss Problem-Solving

This role requires a proactive and solutions-driven approach. Think of specific instances where you've tackled challenges in previous roles. Be prepared to discuss how you managed multiple tasks and priorities while ensuring customer satisfaction, as this will demonstrate your organisational skills.

Understand the Business

Research Sulzer and its position in the gas turbine sector. Understand their growth strategy and what makes them a leader in maintenance, repair, and overhaul. This knowledge will not only impress your interviewers but also help you tailor your responses to align with the company's values and goals.