At a Glance
- Tasks: Lead the Leeds Service Centre, driving operational excellence and strategic growth.
- Company: Join Sulzer, a leading engineering company with a legacy of innovation.
- Benefits: Competitive salary, annual bonus, private medical insurance, and 33 days annual leave.
- Other info: Embrace continuous learning and enjoy a diverse, inclusive workplace.
- Why this job: Shape the future of UK operations while making a real impact in engineering.
- Qualifications: Proven leadership experience in operational environments and strong business management skills.
The predicted salary is between 60000 - 75000 £ per year.
Sulzer is a leading engineering company with a proud heritage of innovation. Join our global team to grow your expertise and develop innovative solutions that enable a prosperous and more sustainable society.
About the role
We are looking for a Service Centre Manager to lead our Leeds Service Centre. This is a pivotal, leadership role shaping the future of our UK operations, combining strategic oversight, operational excellence, and cultural transformation. Our Leeds service centre brings together skilled specialists delivering overhaul, repair, and upgrade services for pumps, turbines, compressors, and other rotating equipment. Supporting customers across key sectors including power generation, renewables, water, and general industry, the team is focused on reliability, innovation, and delivering strong customer outcomes.
Your main tasks and responsibilities:
- Own the P&L for the Leeds Service Centres, delivering expected returns while maintaining exceptional safety and customer satisfaction.
- Lead and role model strong health and safety behaviours, embedding a positive, proactive safety culture across both locations.
- Develop a future‐ready organisation, ensuring capability, workforce planning, and talent management are effectively aligned across the two sites.
- Execute business growth plans, identifying and realising market and product opportunities while effectively managing risk.
- Build, coach, and develop high‐performing management teams, ensuring consistency in standards, behaviours, and operational practices.
- Monitor, analyse, and report on performance, using key metrics to drive accountability and continuous improvement.
- Collaborate closely with Sales and Commercial teams to align operational capacity with customer requirements (SIOP).
- Embed compliance and operational excellence, ensuring both sites consistently follow best practices.
- Communicate strategy, progress, and results clearly, both within and across the wider regional operations organisation.
To succeed in this role, you will need:
- Proven experience leading people in an operational environment, ideally across in a Service / Aftermarket / Industrial Engineering environment.
- Experience in business management and P&L ownership.
- A track record of driving transformation, growth, or organisational change.
- Strong understanding of health, safety, and environmental requirements.
- LEAN/Continuous Improvement experience (desirable).
- NEBOSH qualification (desirable).
What we offer you
- A competitive basic salary.
- An annual bonus based on a combination of company performance and your individual contribution.
- Private Medical Insurance.
- Car / Car Allowance.
- 33 days annual leave.
- Defined pension contributions.
- Confidential support via Employee Assistance Programmes.
- Discounted personal car leasing for you, your family, and friends.
- Long Service Awards celebrating your commitment.
- Continuous learning opportunities through Sulzer Learning Pathways.
Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.
Service Centre Manager employer: Sulzer
Sulzer is an exceptional employer, offering a dynamic work environment in Leeds where innovation and operational excellence thrive. With a strong focus on employee growth through continuous learning opportunities and a commitment to health and safety, Sulzer fosters a culture of collaboration and inclusivity. The competitive benefits package, including private medical insurance and generous annual leave, ensures that employees are well-supported both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Service Centre Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about asking for introductions. We all know that sometimes it’s not just what you know, but who you know that can land you that Service Centre Manager role.
✨Tip Number 2
Prepare for interviews by researching Sulzer and understanding their values and operations. We want to see that you’re genuinely interested in leading our Leeds Service Centre and driving innovation. Tailor your answers to reflect how your experience aligns with our goals.
✨Tip Number 3
Showcase your leadership skills! During interviews, share specific examples of how you’ve successfully led teams or driven transformation in previous roles. We love hearing about your achievements and how you can bring that energy to our team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we often have exclusive opportunities listed there that you won’t find anywhere else. Let’s get you on board!
We think you need these skills to ace Service Centre Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Service Centre Manager role. Highlight your leadership experience and any relevant operational achievements that align with what we're looking for at Sulzer.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our Leeds Service Centre. Share specific examples of how you've driven transformation and growth in previous roles.
Showcase Your Safety Commitment:Given the importance of health and safety in this role, be sure to mention any relevant qualifications or experiences you have. We want to see how you can help us maintain a proactive safety culture.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can't wait to see what you bring to the table!
How to prepare for a job interview at Sulzer
✨Know Your Numbers
As a Service Centre Manager, you'll be responsible for the P&L. Brush up on your financial metrics and be ready to discuss how you've managed budgets in the past. Bring specific examples of how you’ve driven profitability while maintaining customer satisfaction.
✨Safety First
Health and safety are crucial in this role. Be prepared to talk about your experience in embedding a safety culture within teams. Share any initiatives you've led that improved safety standards or reduced incidents in previous roles.
✨Showcase Your Leadership Style
This position requires strong leadership skills. Think about your approach to building and coaching high-performing teams. Have examples ready that demonstrate how you've developed talent and fostered a positive work environment.
✨Align with Business Growth
Understanding market opportunities is key. Research the sectors Sulzer operates in and be ready to discuss how you've identified and capitalised on growth opportunities in the past. Show them you can think strategically and execute effectively.
